Night Owl Deliveries

★☆☆☆☆
  • 369 Congress St # 601

    Boston, MA 02210

    Map & Directions
  • 617-292-7695

About Night Owl Deliveries

Categories
  • Restaurants

Food

Food
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1.4 10
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.

I am so sick of these as#@!es Awful ? awful service.

Use :
Mixmenu
Diningin
Grubhub

Instead.

0
★☆☆☆☆

I am so sick of these as#@!es Awful ? awful service.

Use :
Mixmenu
Diningin
Grubhub

Instead.

.

The drivers are always chronically late, the customer service is both rude and useless (not a very good combination I must say).

My advice, use:

Delivery.com
Mixmenu.com
Eatnow.com

Instead. They are not perfect ? but a HELL!!! of a lot better than Nightowl Deliveries

- Joe

1
★☆☆☆☆

The drivers are always chronically late, the customer service is both rude and useless (not a very good combination I must say).

My advice, use:

Delivery.com
Mixmenu.com
Eatnow.com

Instead. They are not perfect ? but a HELL!!! of a lot better than Nightowl Deliveries

- Joe

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.

I placed an order at 7:25pm online. Received confirmation email at 7:30 saying estimated delivery time at 8:30 (expensive and long delivery time). At 9:10 i call night owl, only to be greeted by a rude receptionist. I asked her to check on my order, on hold for 5 minutes, she comes back and says they don't have record of it. I told her i received a confirmation email, on hold for 5 minutes, this time she found it. She told me someone forgot to send a delivery guy to pick up the food and that he would go get it now. No apology. I had already tipped online, which she said she would remove (never happened). My food was cold when it arrived almost 3 hours after being placed. This is not my first bad experience with night owl. I can't recall a good one. Not worth your time and money.

0
★☆☆☆☆

I placed an order at 7:25pm online. Received confirmation email at 7:30 saying estimated delivery time at 8:30 (expensive and long delivery time). At 9:10 i call night owl, only to be greeted by a rude receptionist. I asked her to check on my order, on hold for 5 minutes, she comes back and says they don't have record of it. I told her i received a confirmation email, on hold for 5 minutes, this time she found it. She told me someone forgot to send a delivery guy to pick up the food and that he would go get it now. No apology. I had already tipped online, which she said she would remove (never happened). My food was cold when it arrived almost 3 hours after being placed. This is not my first bad experience with night owl. I can't recall a good one. Not worth your time and money.

Pros: none

Cons: expensive, slow, inept, rude

.

RUDE!
These people have no respect for your time or money. Expect to be kept waiting for a minimum of 45 minutes after your quoted delivery time, and don't expect your order to arrive correct the first time around.

0
★☆☆☆☆

RUDE!
These people have no respect for your time or money. Expect to be kept waiting for a minimum of 45 minutes after your quoted delivery time, and don't expect your order to arrive correct the first time around.

Pros: Large selection

Cons: LATE delivery - cold food - incorrect/missing orders - RUDE staff

.

After two hours of waiting for my order (which included phone calls to the restaurant, which said our food had been sitting for an hour) they offered "free delivery", which is great especially since delivery is free anyway. At this point I'm approaching the two hour and ten minute mark of waiting for a sandwich, and even this angry citysearch review isn't satisfying me. Honestly at this point if a hot man in a waffle weave shirt showed up with my food, a dozen roses and a bottle of champagne I'd still be annoyed.

Crawl to the restaurant and pick up the food yourself, I guarantee it will be faster.

0
★☆☆☆☆

After two hours of waiting for my order (which included phone calls to the restaurant, which said our food had been sitting for an hour) they offered "free delivery", which is great especially since delivery is free anyway. At this point I'm approaching the two hour and ten minute mark of waiting for a sandwich, and even this angry citysearch review isn't satisfying me. Honestly at this point if a hot man in a waffle weave shirt showed up with my food, a dozen roses and a bottle of champagne I'd still be annoyed.

Crawl to the restaurant and pick up the food yourself, I guarantee it will be faster.

Pros: None

Cons: Takes forever, food arrives cold, ignorant staff

.

Delivery took 2 hours! When I called to check on it they told me they mixed it up with another canceled order. Avoid!!!!!!!!!

0
★☆☆☆☆

Delivery took 2 hours! When I called to check on it they told me they mixed it up with another canceled order. Avoid!!!!!!!!!

.

I would honestly give it 0 stars if I could. Worst service I've ever seen. Food is consistently over 1 hour late without so much as an apology or reimbursement, and you're guaranteed to have it delivered cold 100% of the time. I'd suggest you avoid this poorly run business like the plague.

0
★☆☆☆☆

I would honestly give it 0 stars if I could. Worst service I've ever seen. Food is consistently over 1 hour late without so much as an apology or reimbursement, and you're guaranteed to have it delivered cold 100% of the time. I'd suggest you avoid this poorly run business like the plague.

Pros: Variety of Locations

Cons: Always late, food always cold, no customer service.

.

AWFUL!!!!!! AWFUL!!!!!! AWFUL!!!!!!

I had a pizza delivered yesterday, the ENTIRE contents of the pizza toppings were relocated to the bottom right corner of the pizza box.

I called to get a refund, and they refused.

I asked for a discount since it was 1 hour late, and they refused.

I asked for an apology for such poor service, and they refused.

There are other food delivery services in Boston, I strongly recommend using them before this poor excuse for a business.

0
★☆☆☆☆

AWFUL!!!!!! AWFUL!!!!!! AWFUL!!!!!!

I had a pizza delivered yesterday, the ENTIRE contents of the pizza toppings were relocated to the bottom right corner of the pizza box.

I called to get a refund, and they refused.

I asked for a discount since it was 1 hour late, and they refused.

I asked for an apology for such poor service, and they refused.

There are other food delivery services in Boston, I strongly recommend using them before this poor excuse for a business.

Pros: Zero

Cons: Where Do I Start?

.

This is absolutely the worst! My food arrived 2 hours late and although they said they would make sure it was remade, it was cold! When I called to complain they disagreed with me that it was cold!

Never never never use them! It is not worth it! I will be telling everyone I know not to order from them!

0
★☆☆☆☆

This is absolutely the worst! My food arrived 2 hours late and although they said they would make sure it was remade, it was cold! When I called to complain they disagreed with me that it was cold!

Never never never use them! It is not worth it! I will be telling everyone I know not to order from them!

Pros: none at all

Cons: food was late and cold

.

This place was hands down the best service I've ever had. Fast, professional and friendly. They even helped me with my homework when they showed up!

And the delivery driver was HOT! I'd call them just to check him out again!

Call them you wont be disappointed.

They really deliver anywhere. go to the website: nightowldeliveries(dot)com

Never leave your house again.

2
★★★★★

This place was hands down the best service I've ever had. Fast, professional and friendly. They even helped me with my homework when they showed up!

And the delivery driver was HOT! I'd call them just to check him out again!

Call them you wont be disappointed.

They really deliver anywhere. go to the website: nightowldeliveries(dot)com

Never leave your house again.

Pros: On time and cheap

Cons: dont deliver at 5am

 

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