Grand Illusions

★★★☆☆

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All I can say is Please go else where! Long, long strory short...We called Kevin(owner), paid him what he wanted, and here we are a few months(!!) later and still not done. His crew installed a surround sound system and plasma TV... and it's been a nightmare since. Kevin refuses to call us back(always a new excuse with his phone not working) and then we email him as he requested..and still no reply. When he says he is coming... he doesn't, with no phone call to let you know.. just my wife waiting all morning(on several occasions) while we fume at a terribe (expensive) job that is still incomplete. All I can say is there are way too many other options out there to even give this company an opportunity.

0
★☆☆☆☆

All I can say is Please go else where! Long, long strory short...We called Kevin(owner), paid him what he wanted, and here we are a few months(!!) later and still not done. His crew installed a surround sound system and plasma TV... and it's been a nightmare since. Kevin refuses to call us back(always a new excuse with his phone not working) and then we email him as he requested..and still no reply. When he says he is coming... he doesn't, with no phone call to let you know.. just my wife waiting all morning(on several occasions) while we fume at a terribe (expensive) job that is still incomplete. All I can say is there are way too many other options out there to even give this company an opportunity.

Cons: Took my money... but didn't complete the job!

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We were very pleased.

2
★★★★★

We were very pleased.

on Service Magic

 

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