Protech Towing & Recovery

★★★★★
Call Today to Make an Appointment!
  • 205 Willow St

    Waltham, MA 02453

    Map & Directions
  • 781-894-5058

About Protech Towing & Recovery

Hours
M-Su 24hr

Automotive

Automotive
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5 25
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i wanted to write and thank you for the excellent service i received last month when i had a flat tire , Hugo was efficient courteous very respectful and addition doing his job l you made a incredible difference

3
★★★★★

i wanted to write and thank you for the excellent service i received last month when i had a flat tire , Hugo was efficient courteous very respectful and addition doing his job l you made a incredible difference

.

I own an 11,000 lb. truck. The engine wouldn't crank and thus needed a tow. Pro-Tech sent a heavy duty tow...exactly what was needed. Rudy was amazing in both his speed and quality. I didn't have to do a thing, but hand him my credit

3
★★★★★

I own an 11,000 lb. truck. The engine wouldn't crank and thus needed a tow. Pro-Tech sent a heavy duty tow...exactly what was needed. Rudy was amazing in both his speed and quality. I didn't have to do a thing, but hand him my credit

.

So my work vehicle died 100 feet from their shop in acton. It needed a jump start. My corporate road service gave me an hour to two to wait. I walked over and asked if I could borrow a battery charger. He said sure. I said how much, he

3
★★★★★

So my work vehicle died 100 feet from their shop in acton. It needed a jump start. My corporate road service gave me an hour to two to wait. I walked over and asked if I could borrow a battery charger. He said sure. I said how much, he

.

As I was standing by the side of the road, I read some of the Yelp reviews so I thought I would add another view. I realize that every interaction is real and the disappointment or satisfaction is largely dependent on which location/driver

3
★★★★★

As I was standing by the side of the road, I read some of the Yelp reviews so I thought I would add another view. I realize that every interaction is real and the disappointment or satisfaction is largely dependent on which location/driver

.

This afternoon I had to call AAA to have my car towed from my garage to a dealership. It was approximately 2pm when I was told someone would be there in 90 minutes, well it didn't take that long. Geno showed up in 1/2 hour early and I told

3
★★★★★

This afternoon I had to call AAA to have my car towed from my garage to a dealership. It was approximately 2pm when I was told someone would be there in 90 minutes, well it didn't take that long. Geno showed up in 1/2 hour early and I told

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I had a situation with a stranded customer in Bellingham MA (trying to be towed 5 miles to Woonsock RI) and I called Mike at Pro Tech. I wanted to reach out and compliment Mike for his assistance offered on this case. I explained she only

3
★★★★★

I had a situation with a stranded customer in Bellingham MA (trying to be towed 5 miles to Woonsock RI) and I called Mike at Pro Tech. I wanted to reach out and compliment Mike for his assistance offered on this case. I explained she only

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Thank you for your generous donation to the Waltham High School Girla Soccer team. The support of generous benefactors like you, allow us to continue to bring new Training experiences and team bonding activities to the girls. We are also

3
★★★★★

Thank you for your generous donation to the Waltham High School Girla Soccer team. The support of generous benefactors like you, allow us to continue to bring new Training experiences and team bonding activities to the girls. We are also

.

The driver arrived quickly and was very polite and professional.

3
★★★★★

The driver arrived quickly and was very polite and professional.

.

Ricardo did a great job, he was courteous and professional.

3
★★★★★

Ricardo did a great job, he was courteous and professional.

.

I don't know much about this business so i will just report on the service I received from Jorge (tow truck driver). This guy was great, arrived on time for roadside assistance, carefully loaded my Infiniti onto his truck, got the car to

3
★★★★★

I don't know much about this business so i will just report on the service I received from Jorge (tow truck driver). This guy was great, arrived on time for roadside assistance, carefully loaded my Infiniti onto his truck, got the car to

.

A great end to a horrible stretch of bad luck with my car. There is hope to be had amidst vehicular tragedy. Be confident calling AAA, and be confident in the hands of Pro-Tech.

3
★★★★★

A great end to a horrible stretch of bad luck with my car. There is hope to be had amidst vehicular tragedy. Be confident calling AAA, and be confident in the hands of Pro-Tech.

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I received a call record via interoffice mail. The member wanted a compliment documented for the driver and dispatcher from the service facility.

3
★★★★★

I received a call record via interoffice mail. The member wanted a compliment documented for the driver and dispatcher from the service facility.

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to recognize carols one of your towing operators he help my meals on wheels driver get out of a mud last Thursday in Sud bury he was wonderful and patient and determined to help i watched on the sidelines.

3
★★★★★

to recognize carols one of your towing operators he help my meals on wheels driver get out of a mud last Thursday in Sud bury he was wonderful and patient and determined to help i watched on the sidelines.

.

Protech showed up, it was a very nice truck, clean and it had a splitbed which i haven't seen on too many company out there. Loaded the car professionally and in matter of minutes we were on the way to the dealer.

3
★★★★★

Protech showed up, it was a very nice truck, clean and it had a splitbed which i haven't seen on too many company out there. Loaded the car professionally and in matter of minutes we were on the way to the dealer.

.

My truck broke down on 128. Protech came and towed it to their shop. Couple hours later i was back on the road again making money. Very fast and responsible guys.

3
★★★★★

My truck broke down on 128. Protech came and towed it to their shop. Couple hours later i was back on the road again making money. Very fast and responsible guys.

.

Terrible experience. Pro tech was used for nationwide roadside assistance. I waited until the eta time came and called to see where they were. They were very rude, told me 15 mins and hung up. This several times for 3 hours before I

3
★★★★★

Terrible experience. Pro tech was used for nationwide roadside assistance. I waited until the eta time came and called to see where they were. They were very rude, told me 15 mins and hung up. This several times for 3 hours before I

.

On 10/04/2011 I had a job interview with the owner, Vincent Cuttone, of Pro-Tech Towing. I was hired at $9.00 p/h and told to report on Monday, Oct. 10th. Columbus Day. I showed up and everything went good. I spoke with the owner on

3
★★★★★

On 10/04/2011 I had a job interview with the owner, Vincent Cuttone, of Pro-Tech Towing. I was hired at $9.00 p/h and told to report on Monday, Oct. 10th. Columbus Day. I showed up and everything went good. I spoke with the owner on

.

I needed my car towed and the job was passed to protech by roadside assistance. I was told they'd be there at 1:45. They got there early...which might have been great,e xcpet I was relying on the bus to meet them at my car and was in the

3
★★★★★

I needed my car towed and the job was passed to protech by roadside assistance. I was told they'd be there at 1:45. They got there early...which might have been great,e xcpet I was relying on the bus to meet them at my car and was in the

.

My alternator went dead on me. AAA recomended their shop and the staff they had were very professional. Thank u Berry and Bill and the tow driver. Will do service again.

3
★★★★★

My alternator went dead on me. AAA recomended their shop and the staff they had were very professional. Thank u Berry and Bill and the tow driver. Will do service again.

Pros: Quick service

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I had my car towed by Pro tech people and they were awesome. They even gave me a ride home after we dropped the car to the mechanic.

3
★★★★★

I had my car towed by Pro tech people and they were awesome. They even gave me a ride home after we dropped the car to the mechanic.

Pros: Very recommended

.

For any feedback or concern please send us an email at support@protechtowing com

3
★★★★★

For any feedback or concern please send us an email at support@protechtowing com

Pros: Fast, friendly 24/7 service

.

My motorcycle broke down on a Friday afternoon in the rain. Called my MoTow (AAA for bikes), and they sent these guys. While I waited, I looked up the other reviews and and they were horrible. So expecting the worst, the driver called me

3
★★★★★

My motorcycle broke down on a Friday afternoon in the rain. Called my MoTow (AAA for bikes), and they sent these guys. While I waited, I looked up the other reviews and and they were horrible. So expecting the worst, the driver called me

Pros: Responsive and careful

Cons: other reviews were bad

.

Called Volkswagen roadside assistance just for a tire pull off and spare tire put on. They sent ProTech. First driver said that the 'key' that was needed to take the flat tire off wasn't in the kit, and that only dealerships have them

3
★★★★★

Called Volkswagen roadside assistance just for a tire pull off and spare tire put on. They sent ProTech. First driver said that the 'key' that was needed to take the flat tire off wasn't in the kit, and that only dealerships have them

Cons: lying, non-english speaking, time wasting, auto damaging.

.

they came out on a AAA towing job. I was told 45 minutes, but it was a full 3 hours before they showed up. the driver said he would need assistance in the form of "skates" to properly tow my car and that it might take another hour to get

3
★★★★★

they came out on a AAA towing job. I was told 45 minutes, but it was a full 3 hours before they showed up. the driver said he would need assistance in the form of "skates" to properly tow my car and that it might take another hour to get

Pros: none that are apparent

Cons: please refer to headline

.

If it were possible to give them less than one star, I would. Absolutely the worst automotive experience I have ever had. My car was towed there because it broke down on 128. In retrospect, I should have taken my chances

3
★★★★★

If it were possible to give them less than one star, I would. Absolutely the worst automotive experience I have ever had. My car was towed there because it broke down on 128. In retrospect, I should have taken my chances

Cons: awful people, bad quality work, never use under any circumstances

 

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