Merry Maids

★☆☆☆☆
  • 83 Damrell St

    Boston, MA 02127

    Map & Directions
  • 617-269-6243

Personal Services

Personal Services
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My wife and I are having family visit for the holidays, and we wanted to get the house clean. Called Merry Maids, and they were very receptive and even scheduled a free in-home estimate. When I asked if they had availability to clean they said "Sure, no problem." So the estimator came out to the our house, and quoted a price and we booked cleaning service for Friday. All set right? WRONG? Within 2 hours we got a call saying that they could not come out because they had other "regular" customers requesting service and a snow storm was forecast for Friday, so they canceled our appointment. Great way to treat potential new customers! I know this is a franchise operation, but I will never use Merry Maids again!

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★☆☆☆☆

My wife and I are having family visit for the holidays, and we wanted to get the house clean. Called Merry Maids, and they were very receptive and even scheduled a free in-home estimate. When I asked if they had availability to clean they said "Sure, no problem." So the estimator came out to the our house, and quoted a price and we booked cleaning service for Friday. All set right? WRONG? Within 2 hours we got a call saying that they could not come out because they had other "regular" customers requesting service and a snow storm was forecast for Friday, so they canceled our appointment. Great way to treat potential new customers! I know this is a franchise operation, but I will never use Merry Maids again!

Pros: Free Estimate

Cons: Cancel at the last minute, not reliable

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