Clam Box

★★★★☆
  • 53 S Maple St

    Brookfield, MA 01506

    Map & Directions
  • 508-867-2047

About Clam Box

Hours
Wed-Sun 11:30am-8pm

Food

Food
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Save your time this place has gone downhill. Poor service, what was supposed to feed 8 people was not enough for 4 called to see if we had the wrong order and was told no manager on tonight (sat night to boot) call tomorrow. I said that would not help drove out of my way to try and fix problem only to be told by an employee that I lie and must have eaten half the food and then took a picture (way to call someone a thief) I have often purchased this same platter and had so much food left over that not only was I surprised by the quantity but the quality of what we had received. Never was allowed to talk with a manager and was told over and over come back tomorrow, Who runs a business that way leaving 4 young people alone near closing time and no one trained to handle complaints never mind it being a safety issue. Having called me a liar and thief was bad enough having no food to serve to company compounded the issue. Don't believe the pictures a titanic fisherman's platter is not enough anymore for more than 1 adult and 1 child neither who can be hungry. One star is too much for what I received in both service and food. Too bad to see what was a great place to eat turn into this.

For $50 I received less than a whole piece of haddock between the two platters normally would have received 4 or more large portions, there where no scallops at all in one platter and less than 12 in the other, between both platters received 12 shrimp and around 10 whole belly clams and normally you have so many fries that you cant see the bottom of the box and never mind closing it however the pictures I took showed no care was taken at all you can not only see the bottom of the box you can see the small amount of fries received through the food when normally the food is heaped over the top with some order and no fries are hardly visible. Beyond disappointing

1
★☆☆☆☆

Save your time this place has gone downhill. Poor service, what was supposed to feed 8 people was not enough for 4 called to see if we had the wrong order and was told no manager on tonight (sat night to boot) call tomorrow. I said that would not help drove out of my way to try and fix problem only to be told by an employee that I lie and must have eaten half the food and then took a picture (way to call someone a thief) I have often purchased this same platter and had so much food left over that not only was I surprised by the quantity but the quality of what we had received. Never was allowed to talk with a manager and was told over and over come back tomorrow, Who runs a business that way leaving 4 young people alone near closing time and no one trained to handle complaints never mind it being a safety issue. Having called me a liar and thief was bad enough having no food to serve to company compounded the issue. Don't believe the pictures a titanic fisherman's platter is not enough anymore for more than 1 adult and 1 child neither who can be hungry. One star is too much for what I received in both service and food. Too bad to see what was a great place to eat turn into this.

For $50 I received less than a whole piece of haddock between the two platters normally would have received 4 or more large portions, there where no scallops at all in one platter and less than 12 in the other, between both platters received 12 shrimp and around 10 whole belly clams and normally you have so many fries that you cant see the bottom of the box and never mind closing it however the pictures I took showed no care was taken at all you can not only see the bottom of the box you can see the small amount of fries received through the food when normally the food is heaped over the top with some order and no fries are hardly visible. Beyond disappointing

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Poor service poor quality food and very small portions used to be a great place to eat but has gone downhill this past year. Avoid the place if you are looking for value.

3
★★★★★

Poor service poor quality food and very small portions used to be a great place to eat but has gone downhill this past year. Avoid the place if you are looking for value.

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Just went last night. The tug boat meals are great for kids and adults with smaller appetites. The ice cream variety is top notch. Service is quick and always delivered with a smile. Highly recommend.

4
★★★★☆

Just went last night. The tug boat meals are great for kids and adults with smaller appetites. The ice cream variety is top notch. Service is quick and always delivered with a smile. Highly recommend.

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