Paint Perfect Inc

★☆☆☆☆
Commercial & Residential Painting
42.0645 -72.5126
Map and Directions to Paint Perfect Inc

413-735-9288

PO Box 91

East Longmeadow, MA

01028

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Home Construction & Remodeling

Home Construction & Remodeling
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We had our home power washed by Paint Perfect. The guys that did the job were pleasant and polite enough and the job was satisfactory--though, any other company would've done just as well. However, they damaged a panel on our air conditioning unit while they were doing the job and completely refused to accept any responsibility for doing so. It was a brand new unit and was in perfect condition. After they left, I noticed a long scratch and dent at the top of the unit that was definitely not there prior to their visit. The owner of the company provided a lot of lip service and said he wanted to make sure to resolve the issue...blah, blah, blah, yet continued to deny that they did it, said his guys would never lie about such a thing--which, basically, was insinuating that WE were lying about it. My husband asked him to come see the damage, which he did do. They were able to buff out the scratch, but the dents still remain. The entire time, he continued to deny any responsibility for the damage and offered no apology. We are left with a dented air conditioner that was perfect before they showed up.
Also, they showed up an hour and a half later than we were told. It wasn't that big of a deal to me, but it sure might be to other people!

1
★☆☆☆☆

We had our home power washed by Paint Perfect. The guys that did the job were pleasant and polite enough and the job was satisfactory--though, any other company would've done just as well. However, they damaged a panel on our air conditioning unit while they were doing the job and completely refused to accept any responsibility for doing so. It was a brand new unit and was in perfect condition. After they left, I noticed a long scratch and dent at the top of the unit that was definitely not there prior to their visit. The owner of the company provided a lot of lip service and said he wanted to make sure to resolve the issue...blah, blah, blah, yet continued to deny that they did it, said his guys would never lie about such a thing--which, basically, was insinuating that WE were lying about it. My husband asked him to come see the damage, which he did do. They were able to buff out the scratch, but the dents still remain. The entire time, he continued to deny any responsibility for the damage and offered no apology. We are left with a dented air conditioner that was perfect before they showed up.
Also, they showed up an hour and a half later than we were told. It wasn't that big of a deal to me, but it sure might be to other people!

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