Groot Industries

★☆☆☆☆
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  • 2500 Landmeier Rd

    Elk Grove Village, IL 60007

    Map & Directions
  • 773-242-1977

Home & Garden

Home & Garden
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DO NOT USE THIS COMPANY! \r
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I ordered a dumpster from them because I was having my roof redone. After several mistakes on their part in the delivery information, I almost didn't have it in time for the guys to work on the roof. When the work was completed, I arranged for it to be picked up which took 3 more days. When the dumpster was retrieved, the truck destroyed my driveway! It was not a new driveway but was certainly not an old one either. It would have lasted several more years without a problem. Now it is unusable. I called the com[any and they said that they would not do anything to fix it. The man on the phone even said that it happens ""zillions of times"" and that the company would never take responsibility. Now I am left with an unusable driveway after paying full price for horrible service. There are so many other options when it comes to these companies. PLEASE take my advice and go with another company. You've been warned!

0
★☆☆☆☆

DO NOT USE THIS COMPANY! \r
\r
I ordered a dumpster from them because I was having my roof redone. After several mistakes on their part in the delivery information, I almost didn't have it in time for the guys to work on the roof. When the work was completed, I arranged for it to be picked up which took 3 more days. When the dumpster was retrieved, the truck destroyed my driveway! It was not a new driveway but was certainly not an old one either. It would have lasted several more years without a problem. Now it is unusable. I called the com[any and they said that they would not do anything to fix it. The man on the phone even said that it happens ""zillions of times"" and that the company would never take responsibility. Now I am left with an unusable driveway after paying full price for horrible service. There are so many other options when it comes to these companies. PLEASE take my advice and go with another company. You've been warned!

Cons: destroyed my driveway, Horrible customer service

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Absolutely some of the worst service of any organization. I have a small farm in Barrington, IL where I raise alpacas. I subscribe to a trash/recycling/animal waste pick-up service. My pick-up service is every Friday. Because of the Christmas holiday pick-ups were delayed till Saturday. I called Saturday morning to confirm service would occur. I was assured it would. They never picked up my 2 yard container overflowing with animal waste creating a potential health risk as well as an eye sore. This company cannot be trusted to keep their word. \r
If you have an alternate source to Groot - use them.

0
★☆☆☆☆

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Absolutely some of the worst service of any organization. I have a small farm in Barrington, IL where I raise alpacas. I subscribe to a trash/recycling/animal waste pick-up service. My pick-up service is every Friday. Because of the Christmas holiday pick-ups were delayed till Saturday. I called Saturday morning to confirm service would occur. I was assured it would. They never picked up my 2 yard container overflowing with animal waste creating a potential health risk as well as an eye sore. This company cannot be trusted to keep their word. \r
If you have an alternate source to Groot - use them.

Pros: Route driver is personable and tries hard

Cons: Company doesn't keep their word and fails to deliver paid for services

 

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