Gurnee Hyundai

★★★★★
  • 6251 Grand Avenue

    Gurnee, IL 60031

    Map & Directions
  • 847-249-1300

About Gurnee Hyundai

Categories
  • Auto Dealers
Details
  • Hyundai
  • Hyundai
  • Hyundai
  • Hyundai
  • Hyundai
Hours
M-F 9am-9pm, Sa 9am-7pm, Su Closed
Special Offer
Click to Learn More
Phones
  • Fax (847-856-8791)

Automotive

Automotive
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I like the service that I received from Tony Vera he is the best by the way he is not on your associates list,i am so pleased with my new car thank you very much.

5
★★★★★

I like the service that I received from Tony Vera he is the best by the way he is not on your associates list,i am so pleased with my new car thank you very much.

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.

Great experience. Nick took the time to explain all the features of the car we were looking at. There were no pressure tactics. We ended up buying the car and are very pleased.

5
★★★★★

Great experience. Nick took the time to explain all the features of the car we were looking at. There were no pressure tactics. We ended up buying the car and are very pleased.

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.

Rich did a nice job .

5
★★★★★

Rich did a nice job .

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.

it was great, I went to numerous dealerships and no one would give me a second car loan, at gurnee hyundai within 20 minutes they gave me a second car loan at an excellent rate!

5
★★★★★

it was great, I went to numerous dealerships and no one would give me a second car loan, at gurnee hyundai within 20 minutes they gave me a second car loan at an excellent rate!

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.

I worked with both Christie and Mark Rancharan, Both were great to work with. Christie made the internet part easy and followed up with phone calls when needed. Mark gave me all the time I could have needed when I got there. I never felt pressured or hurried. I would deal with these folks anytime.

5
★★★★★

I worked with both Christie and Mark Rancharan, Both were great to work with. Christie made the internet part easy and followed up with phone calls when needed. Mark gave me all the time I could have needed when I got there. I never felt pressured or hurried. I would deal with these folks anytime.

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.

Christie was awesome!! Spent time going over everything

3
★★★★★

Christie was awesome!! Spent time going over everything

.

The sales associate was Debbie S. I did not see her name as one to choose. But I just wanted to let you know she was very professional and helpful! I will definitely recommend her to any one who is looking for a car!

5
★★★★★

The sales associate was Debbie S. I did not see her name as one to choose. But I just wanted to let you know she was very professional and helpful! I will definitely recommend her to any one who is looking for a car!

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.

It was Mike Rancharan that was the associate that helped us. His name was not listed. He did a awesome job across the board.

3
★★★★★

It was Mike Rancharan that was the associate that helped us. His name was not listed. He did a awesome job across the board.

.

Debbie did a nice job with being able to help me
.

5
★★★★★

Debbie did a nice job with being able to help me
.

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.

Jim Glass was the salesman who showed us the car. He was wonderful and did not put any pressure on us while we looked. He also fully explained all of the cars features and helped set my bluetooth. Efran was a pleasure to work with and made

3
★★★★★

Jim Glass was the salesman who showed us the car. He was wonderful and did not put any pressure on us while we looked. He also fully explained all of the cars features and helped set my bluetooth. Efran was a pleasure to work with and made

.

Professional and pleasant .

5
★★★★★

Professional and pleasant .

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.

I searched online and identified the vehicle I wanted. Brian contacted me and working out a deal was easy

3
★★★★★

I searched online and identified the vehicle I wanted. Brian contacted me and working out a deal was easy

.

My sales rep was Mike Rancharan, but he is not listed on the drop box.
He was excellent and I couldn't be happier with the service we received. Between Mike, Adam and Paschal, we were extremely satisfied customers. We drove an hour to see this car, but it was well worth the drive!!!

5
★★★★★

My sales rep was Mike Rancharan, but he is not listed on the drop box.
He was excellent and I couldn't be happier with the service we received. Between Mike, Adam and Paschal, we were extremely satisfied customers. We drove an hour to see this car, but it was well worth the drive!!!

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.

Tom is a professional, knowledgable sales associate...really knew the vehicle and I ended up purchasing a Sante Fe from you folks. I was also impressed with the General Manager who had to iron out a few details on the vehicle...but we got

3
★★★★★

Tom is a professional, knowledgable sales associate...really knew the vehicle and I ended up purchasing a Sante Fe from you folks. I was also impressed with the General Manager who had to iron out a few details on the vehicle...but we got

.

Could not ask for a better representative .. He made the entire experience easy and satisfying!
Len, and Adam put a new face o the stereotypical "car salesman"! I hope they will still be around when we are ready to trade in our second car

5
★★★★★

Could not ask for a better representative .. He made the entire experience easy and satisfying!
Len, and Adam put a new face o the stereotypical "car salesman"! I hope they will still be around when we are ready to trade in our second car

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.

Excellent customer service start to finish. GM Adam was great as well. Very happy with the whole experience! They were both very honest and helpful throughout the entire buying process.\r

3
★★★★★

Excellent customer service start to finish. GM Adam was great as well. Very happy with the whole experience! They were both very honest and helpful throughout the entire buying process.\r

.

Jim Gass and the Sales Manager, JJ were very friendly and welcoming when I came into the dealership. The details of my trade-in and new lease purchase were clearly defined and explained throughout the entire process. The questions I had

3
★★★★★

Jim Gass and the Sales Manager, JJ were very friendly and welcoming when I came into the dealership. The details of my trade-in and new lease purchase were clearly defined and explained throughout the entire process. The questions I had

.

salesman ez to communicate with and knowledgeable.--friendly . We were happy or we wouldn't have made the purchase. Jim Gass was our salesman too.. Adam salesmngr was really helpful and helped the pricing.

5
★★★★★

salesman ez to communicate with and knowledgeable.--friendly . We were happy or we wouldn't have made the purchase. Jim Gass was our salesman too.. Adam salesmngr was really helpful and helped the pricing.

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.

My experience here has been great. Jim has been extremely helpful and was, in no way, pushy. He worked with us to get the best deal possible. I never felt that I was being treated less than an equal. Just an all around fabulous experience.

5
★★★★★

My experience here has been great. Jim has been extremely helpful and was, in no way, pushy. He worked with us to get the best deal possible. I never felt that I was being treated less than an equal. Just an all around fabulous experience.

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.

We came here with a specific knowledge of what we wanted, and the people here were great at helping us find cars that matched our descriptions and price range. Christie worked very hard in getting us what we reasonably wanted; she

3
★★★★★

We came here with a specific knowledge of what we wanted, and the people here were great at helping us find cars that matched our descriptions and price range. Christie worked very hard in getting us what we reasonably wanted; she

.

The sales man was polite and curtious and knowledgable. We did not feel pressured by him while we were there. We felt that he gave us the best deal that he could have.

5
★★★★★

The sales man was polite and curtious and knowledgable. We did not feel pressured by him while we were there. We felt that he gave us the best deal that he could have.

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.

The salesman was pleasant and low key. He didn't try to pressure me into anything that I wasn't looking for. The finance person was also nice. The overall experience was probably the best new car buying experience that I've had.\r

3
★★★★★

The salesman was pleasant and low key. He didn't try to pressure me into anything that I wasn't looking for. The finance person was also nice. The overall experience was probably the best new car buying experience that I've had.\r

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He listened to what I wanted and found a car that fit our needs immediately. He listened to our offer and returned with what we were willing to negotiate with and got us into finance to complete the transaction efficiently.\r

3
★★★★★

He listened to what I wanted and found a car that fit our needs immediately. He listened to our offer and returned with what we were willing to negotiate with and got us into finance to complete the transaction efficiently.\r

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He was patient The salesman showed us various cars that we requested to make a comparison. We are very pleased at the end result if the whole purchase made at this dealer.

5
★★★★★

He was patient The salesman showed us various cars that we requested to make a comparison. We are very pleased at the end result if the whole purchase made at this dealer.

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.

I had been in communication with Sergio for a couple of days. He followed up consistently, and I finally went in to check out a few options. We looked at a few cars on the screen and finally tested the Toyota Camry. Overall it was a good experience. I got a great car for a great deal.

5
★★★★★

I had been in communication with Sergio for a couple of days. He followed up consistently, and I finally went in to check out a few options. We looked at a few cars on the screen and finally tested the Toyota Camry. Overall it was a good experience. I got a great car for a great deal.

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.

Excellent experience in all aspects, the sales person was knowledgeable and helping. The finance person was transparent and honest. The information provided was very helpful and even Jim could set up my Blue Link access.

5
★★★★★

Excellent experience in all aspects, the sales person was knowledgeable and helping. The finance person was transparent and honest. The information provided was very helpful and even Jim could set up my Blue Link access.

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.

Christie and Sean were very helpful today. We've done business here several times in the past and the dealership was our first stop today. We were able to come to a deal with mininmal effort. I will highly recommend this dealership to my

3
★★★★★

Christie and Sean were very helpful today. We've done business here several times in the past and the dealership was our first stop today. We were able to come to a deal with mininmal effort. I will highly recommend this dealership to my

.

Except the desired colored vehicle availability on the expected date, rest of the experience is wonderful. Jim was exceptionally helpful and quick in addressing the questions. Very good experience overall.

5
★★★★★

Except the desired colored vehicle availability on the expected date, rest of the experience is wonderful. Jim was exceptionally helpful and quick in addressing the questions. Very good experience overall.

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.

Great! Christie was awesome! She did a fantastic job, very easy going, kept us within our budget and price range, didnt haggle us, and was very honest! Couldn't be more perfect of a sales person that started 3 weeks ago!

3
★★★★★

Great! Christie was awesome! She did a fantastic job, very easy going, kept us within our budget and price range, didnt haggle us, and was very honest! Couldn't be more perfect of a sales person that started 3 weeks ago!

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Long story but Len was awesome and was very understanding. I am so happy how he turn my disappointment to a positive . I am very happy with my car and would recommend Len to all my friends and co workers.
I am also happy how GM and Len made me feel happy that I went back to the dealer I had brought my first car from.

5
★★★★★

Long story but Len was awesome and was very understanding. I am so happy how he turn my disappointment to a positive . I am very happy with my car and would recommend Len to all my friends and co workers.
I am also happy how GM and Len made me feel happy that I went back to the dealer I had brought my first car from.

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.

Jim Gass was our sales rep. Excellent service thruout process. Knowledgeable, polite, not pushy. Did what he said. he would do/ in every instance. Car was delivered on time in excellent condition

3
★★★★★

Jim Gass was our sales rep. Excellent service thruout process. Knowledgeable, polite, not pushy. Did what he said. he would do/ in every instance. Car was delivered on time in excellent condition

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Numan Pasqualine was my sales Associate. He is very professional and answer all my questions. I will always go back to Gurnee Hyundai and request him to assist me and the future for my next purchase. I will always refer someone to him.

3
★★★★★

Numan Pasqualine was my sales Associate. He is very professional and answer all my questions. I will always go back to Gurnee Hyundai and request him to assist me and the future for my next purchase. I will always refer someone to him.

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Numan Pasqualine was my sales associate. I dealt with him and Andrew Harris during my visit. They were both kind and worked with me to get me in the car I wanted.

5
★★★★★

Numan Pasqualine was my sales associate. I dealt with him and Andrew Harris during my visit. They were both kind and worked with me to get me in the car I wanted.

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Gurnee Hyundai was the 4th dealership we visited besides seeing Chicago Auto Show displays. At first, Ray answered our questions over the phone and greeted us at the entrance. Jim Gass and his trainee Ray assisted us in finding a car that

3
★★★★★

Gurnee Hyundai was the 4th dealership we visited besides seeing Chicago Auto Show displays. At first, Ray answered our questions over the phone and greeted us at the entrance. Jim Gass and his trainee Ray assisted us in finding a car that

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I was planning on buying a Honda Accord until I test drove the Genesis. It's not as practical being a rear wheel drive, but it's a very nice car. I wish it had the backup camera and even an add-on option for remote start, but otherwise

3
★★★★★

I was planning on buying a Honda Accord until I test drove the Genesis. It's not as practical being a rear wheel drive, but it's a very nice car. I wish it had the backup camera and even an add-on option for remote start, but otherwise

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Mr. Gass was extremely helpful and understanding of my needs. He had a lot of knowledge of the vehicle I wanted to purchase and made the whole expericance very pleasureable.

3
★★★★★

Mr. Gass was extremely helpful and understanding of my needs. He had a lot of knowledge of the vehicle I wanted to purchase and made the whole expericance very pleasureable.

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I had a blast talking with Jim Grass. He was able to give me an excellent customer service while selling because I didn't feel like he was trying to take advantage at me at all. Instead, he delivered a great ease in communicating and asking questions.Every time I ask him if I can try out a car or decide on something, I didn't feel pressured in doing so because he gives me time to think.Thanks. Tom Gudbrandsen became the finance manager, and he smiled when he saw me asking how I was doing.He explained to me clearly and showed me very well which bank he tried to give me a loan. So, I was overall satisfied. Thanks.

5
★★★★★

I had a blast talking with Jim Grass. He was able to give me an excellent customer service while selling because I didn't feel like he was trying to take advantage at me at all. Instead, he delivered a great ease in communicating and asking questions.Every time I ask him if I can try out a car or decide on something, I didn't feel pressured in doing so because he gives me time to think.Thanks. Tom Gudbrandsen became the finance manager, and he smiled when he saw me asking how I was doing.He explained to me clearly and showed me very well which bank he tried to give me a loan. So, I was overall satisfied. Thanks.

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.

Rep was Sam Shamon (not on your list above). Experience was tough because I wasn't feeling that well.. kept having to step outside for fresh air & Sam was very understanding and fine to work with. I love my Camaro but I wish I could have gotten the V8 stick shift black Camaro with barely any miles that you guys had at the time.. I just like to go fast.. maybe next time

5
★★★★★

Rep was Sam Shamon (not on your list above). Experience was tough because I wasn't feeling that well.. kept having to step outside for fresh air & Sam was very understanding and fine to work with. I love my Camaro but I wish I could have gotten the V8 stick shift black Camaro with barely any miles that you guys had at the time.. I just like to go fast.. maybe next time

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.

My experience at Gurnee Hyundai was wonderful. Everyone was extremely helpful and took care of everything. Coming here for a simple oil change is even worth it then going any where else, because of how well they take care of you and your car. My car looks wonderful and they even cleaned it after they were done with the oil change.

5
★★★★★

My experience at Gurnee Hyundai was wonderful. Everyone was extremely helpful and took care of everything. Coming here for a simple oil change is even worth it then going any where else, because of how well they take care of you and your car. My car looks wonderful and they even cleaned it after they were done with the oil change.

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Review Partner
.

My needs were very basic - I just brought my car in for an oil change - but they were able to get it in right around my appointment time, and completed it fairly quickly. The only delay was due to other cars being ahead of me prior to the

2
★★★★★

My needs were very basic - I just brought my car in for an oil change - but they were able to get it in right around my appointment time, and completed it fairly quickly. The only delay was due to other cars being ahead of me prior to the

.

An oil change should not take an hour . The service was good though. I was only one in waiting room and had appointment

1
★★★☆☆

An oil change should not take an hour . The service was good though. I was only one in waiting room and had appointment

.

I have been dealing with them for about 5 years now & have no complaints.

2
★★★★★

I have been dealing with them for about 5 years now & have no complaints.

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Setting up an appointment for service work is a piece of cake just a phone call and getting the appointment when you want it no problem.

2
★★★★★

Setting up an appointment for service work is a piece of cake just a phone call and getting the appointment when you want it no problem.

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Thumbs up!

2
★★★★★

Thumbs up!

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not good

1
★★★☆☆

not good

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I will be back.

2
★★★★★

I will be back.

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Every time I bring my car for service I am highly satisfied with the friendly and fast service. Keep up the good work.

2
★★★★★

Every time I bring my car for service I am highly satisfied with the friendly and fast service. Keep up the good work.

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Men were in white shirt, tie and dark pressed pants. Female in orange clevage bosom showing tight thin shirt, hair unclean, in disarray. Beige unkept sweater over shoulders and black tight leggings. Professional in her work, but needs

2
★★★★★

Men were in white shirt, tie and dark pressed pants. Female in orange clevage bosom showing tight thin shirt, hair unclean, in disarray. Beige unkept sweater over shoulders and black tight leggings. Professional in her work, but needs

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friendly, explanations good, even though Ihad coupon said I didn't need that service. do nt seem to oversell

2
★★★★★

friendly, explanations good, even though Ihad coupon said I didn't need that service. do nt seem to oversell

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They are always very prompt and timely with my service calls for my vehicle. Very thorough, and they always clean my car too!

2
★★★★★

They are always very prompt and timely with my service calls for my vehicle. Very thorough, and they always clean my car too!

.

THE OIL LEVEL ON DIP STICK WAS NOT CHECKED AFTER FILLING WITH NEW OIL AND TOO MUCH OIL (~2 PINTS OR MORE) WAS ADDED FOR THE PAST ALL OIL CHANGES. THE DIP STICK HAS PERMANENT MARK ABOVE FULL OIL LEVEL MARK. THIS IS A HUGE CONCERN

1
★★☆☆☆

THE OIL LEVEL ON DIP STICK WAS NOT CHECKED AFTER FILLING WITH NEW OIL AND TOO MUCH OIL (~2 PINTS OR MORE) WAS ADDED FOR THE PAST ALL OIL CHANGES. THE DIP STICK HAS PERMANENT MARK ABOVE FULL OIL LEVEL MARK. THIS IS A HUGE CONCERN

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great people great service

2
★★★★★

great people great service

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very professional

2
★★★★★

very professional

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I will be coming back for service. Now that I have a coupon for what I need to be done.

2
★★★★★

I will be coming back for service. Now that I have a coupon for what I need to be done.

.

This place is always fast, and I love the fact that they do not find things wrong with your car that are not really wrong.

2
★★★★★

This place is always fast, and I love the fact that they do not find things wrong with your car that are not really wrong.

.

This is the only place I will take my vehicle. I know they will always take care of it in a fair & economical way.

2
★★★★★

This is the only place I will take my vehicle. I know they will always take care of it in a fair & economical way.

.

Every time I have taken my car in for service it has been outstanding.

2
★★★★★

Every time I have taken my car in for service it has been outstanding.

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New car - fuel door wouldn't open - dealership replaced even though car purchased elsewhere - easy to work with

2
★★★★★

New car - fuel door wouldn't open - dealership replaced even though car purchased elsewhere - easy to work with

.

Welcomed the explanation of services I requested and suggestions given. Took care of all of my needs in a timely fashion.

2
★★★★★

Welcomed the explanation of services I requested and suggestions given. Took care of all of my needs in a timely fashion.

.

fast and curtious

2
★★★★★

fast and curtious

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Took my car in for a oil change during my lunch break . I was in and out that made me very happy

2
★★★★★

Took my car in for a oil change during my lunch break . I was in and out that made me very happy

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Gurnee Hyundai provided excellent service. The car purchasing experience with this dealer is simple and best deal compared to other dealers in the surroundings

2
★★★★★

Gurnee Hyundai provided excellent service. The car purchasing experience with this dealer is simple and best deal compared to other dealers in the surroundings

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Everything done to satisfaction.
Still have not rec'd gas credit for Santa Fe.
Website would not accept password.
Waiting for email to change.

2
★★★★★

Everything done to satisfaction.
Still have not rec'd gas credit for Santa Fe.
Website would not accept password.
Waiting for email to change.

.

just had the oil changed, but they are always on time and helpful. dv

2
★★★★★

just had the oil changed, but they are always on time and helpful. dv

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