Wil-Ridge Auto Service

★★★★☆
  • 2620 Crawford Ave

    Evanston, IL 60201

    Map & Directions
  • 847-328-1862

Professional Services

Professional Services
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This is friendly service at a fair price with unparalleled honesty. You can totally trust your car with them. We have never had bad advice. Service is always accurate and prompt. They do everything they can to help you when you have an emergency need and don't have an appointment. They know both their customers and their vehicles. They give you good estimates as to how much time might be left on your brakes or tires and never try to sell you something you don't need. This is a rare find and we are proud to recommend them.

2
★★★★★

This is friendly service at a fair price with unparalleled honesty. You can totally trust your car with them. We have never had bad advice. Service is always accurate and prompt. They do everything they can to help you when you have an emergency need and don't have an appointment. They know both their customers and their vehicles. They give you good estimates as to how much time might be left on your brakes or tires and never try to sell you something you don't need. This is a rare find and we are proud to recommend them.

Pros: honesty, friendliness, accuracy, fair prices

Cons: parking lot is tight because they are always busy but they help you maneuver

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The most honest auto shop I have ever been to. Been going to this shop for years! The most phenomenal service!

2
★★★★★

The most honest auto shop I have ever been to. Been going to this shop for years! The most phenomenal service!

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I have been going to Wil Ridge for several years and they do great work for much cheaper than the dealership. I have never had them recommend a repair that wasn't necessary. People there are very friendly. If I had one complaint it would be that they don't clean up the car before they give it to you. The steering wheel always has the feeling that mechanic hands were just on it. That's a minor complaint.

2
★★★★☆

I have been going to Wil Ridge for several years and they do great work for much cheaper than the dealership. I have never had them recommend a repair that wasn't necessary. People there are very friendly. If I had one complaint it would be that they don't clean up the car before they give it to you. The steering wheel always has the feeling that mechanic hands were just on it. That's a minor complaint.

Pros: will give you a ride where you need to go

Cons: mechanic hands

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This is the absolute worst place to take your car. The day after I took it there, my stick shift broke, and another mechanic revealed that it had been unscrewed. I Wil-Ridge to either fix it for free or pay my mechanic bill since the problem would not have happened otherwise, but they refused and were extremely rude.
I am in the business field, and that is the worst customer service I have ever witnessed.

0
★☆☆☆☆

This is the absolute worst place to take your car. The day after I took it there, my stick shift broke, and another mechanic revealed that it had been unscrewed. I Wil-Ridge to either fix it for free or pay my mechanic bill since the problem would not have happened otherwise, but they refused and were extremely rude.
I am in the business field, and that is the worst customer service I have ever witnessed.

 

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