Fca Floor Covering Assoc

★★★☆☆
  • 1000 Brook Forest Ave A

    Shorewood, IL 60404

    Map & Directions
  • 815-436-7306

About Fca Floor Covering Assoc

Hours
Mon 9:00 am - 6:00 pm, Tue 9:00 am - 8:00 pm, Wed 9:00 am - 9:00 pm, Thu 9:00 am - 8:00 pm, Fri 9:00 am - 6:00 pm, Sat 9:00 am - 5:00 pm, Sun 11:00 am - 5:00 pm

Home & Garden

Home & Garden
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3.0 2
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Do not shop there. They are overpriced and lead you to believe they are selling quality product and that??s the reason they cost more. I was sucked into their games and made a huge mistake shopping with them. I bought flooring for my entire house from them. First I will start with the carpet installation in which they missed cutting out two- floor vents and covered them up with carpet in which they did not come back and cut out. Second they sold horrible hardwood in which they claim its grade A select but when you open the boxes you will find out its garbage hardwood with tons of defects. The best part is you cannot return open boxes. So, if you open a box and find garbage and want your money back they will refuse and send you to the manufacturer. Also when you want to return the wood in unopened boxes they will want a 15% restocking fee for the garbage they sold. I feel completely cheated by them and will never purchase anything from them and I will let everyone I possible know the experience I had with them. If you are looking for flooring go to Lumber Liquidators or Home depot/menards at least they will accept returns if the wood is damaged or crooked like the wood I received from FCA Flooring.

If you still are considering FCA I hope for your sake you do not have to return anything or okay with overpriced sub par flooring then FCA is for you.

Thanks,
Disappointed Customer ?? Channahon IL
7/10/12

1
★☆☆☆☆

Do not shop there. They are overpriced and lead you to believe they are selling quality product and that??s the reason they cost more. I was sucked into their games and made a huge mistake shopping with them. I bought flooring for my entire house from them. First I will start with the carpet installation in which they missed cutting out two- floor vents and covered them up with carpet in which they did not come back and cut out. Second they sold horrible hardwood in which they claim its grade A select but when you open the boxes you will find out its garbage hardwood with tons of defects. The best part is you cannot return open boxes. So, if you open a box and find garbage and want your money back they will refuse and send you to the manufacturer. Also when you want to return the wood in unopened boxes they will want a 15% restocking fee for the garbage they sold. I feel completely cheated by them and will never purchase anything from them and I will let everyone I possible know the experience I had with them. If you are looking for flooring go to Lumber Liquidators or Home depot/menards at least they will accept returns if the wood is damaged or crooked like the wood I received from FCA Flooring.

If you still are considering FCA I hope for your sake you do not have to return anything or okay with overpriced sub par flooring then FCA is for you.

Thanks,
Disappointed Customer ?? Channahon IL
7/10/12

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We bought some wooden flooring and the sales woman was so nice and helpful. She helped us figure out exactly how much we needed and made sure we had the right padding and everything. No one tried to push a sale on us. She was very friendly and I would definately go back.

5
★★★★★

We bought some wooden flooring and the sales woman was so nice and helpful. She helped us figure out exactly how much we needed and made sure we had the right padding and everything. No one tried to push a sale on us. She was very friendly and I would definately go back.

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