Every time I visit Chicago, I have to have a drink here. Sure the prices of a beer or cocktail are ridiculously overpriced, but what do you expect? You're on the 95th floor of the John Hancock building overlooking one of the greatest cities! Definitely try to get a seat by the window for maximum enjoyment. Beware of how many drinks you have as the elevator ride down can be painful.
You won't find a neat place to visit in chicago. We didnt go to sears tower (willis tower) because of the reccomendations to go the signature lounge. We went to the resturant on the 95th floor and had the buffet, which was pathetic. The qauntity was huge, the food and taste was not so good. I only wanted to brush my teeth afterwards. It wasnt good. I would have gladly spent $$ on a drink to enjoy the view. Id say go and eat off the menu
Yes the view is very nice, (more on that in a sec) and the food isn't bad. But, two different employees, one at check in, referred to us as 'guys'. (We are a middle aged couple, and my wife is clearly not a 'guy) Topping that off, however, was the host who was walking around through the restaurant checking on table vacancies chewing gum. Possibly there was a shortage of staff last night and they sent over a few people from Ed Debevic's to work. That could be the only excuse for this attitude from staff.
Initial service was very slow. We sat for almost 10 minutes before the first waiter came by with the menus, and ask for drink orders. No water yet, or bread. (no bread basket, someone comes around and gives you a roll. Actually, he was about the most efficient employee all evening)
The initial waiter came back about 5 minutes later and explained some of the specials, and took our drink order. A few minutes another waiter came by and mentioned specials for the night, included some that the first one didn't.
We had soup, which was okay, not great. I had the pork tenderloin, which was very very good. Possibly the best I have had. The mashed/whipped potatoes were okay. I referred to them by the name(don't remember which one it was) as it was listed on the menu, and the waiter referred to them as something else, almost like I was wrong for calling them what they were listed as.
At $7 for a small plate of whipped/mashed potatoes that generally reminded me something from a box, I was not impressed.
We had a creme brule for dessert, which was okay. I've had better.
As far as table setting: we had no special event or anything to celebrate and while a window seat would have been nice, it generally wasn't all that important to us. However, there was a young couple next to us sitting a row over from the window. Towards the end of the meal the waiter brought over a dessert to the young lady which contained a ring. The young man got down on one knee and proposed, which was very nice.
Now, given that this was pre-arranged, couldn't someone at the desk given them a window seat? It probably didn't make much difference to them, but it would have been nice of the place.
Generally, given both the food and almost all the staff, as I mentioned, this place did not exceed expectations. It was nice, but we probably won't be back.
Pros: Great view, food was good
Cons: Not very classy staff, doesn't exceed expectations.
This was the first time my husband and I ate at the Signature Room at the 95th. Wanted to for years and finally decided to splurge. Entering the restaurant takes you back to a fifties feeling but we liked it and felt it works. The views are amazing as you walk out of the elevator. Staff were very pleasant and attentive. We left feeling that the food, service and view were worth the pricey bill. Drinks are priced from $8 beers to $13 for a glass of wine. We had a very good cheese plate appetiser that could have been improved by providing an assortment of crackers. I wanted to try their lobster bisque but just could not talk myself into spending the excessive $10 for a small bowl of soup. Our entrees of pork tenderloin($30) and filet of steak($40) were excellent. They were both cooked perfectly and accompanied with outstanding sauces. Side dish choices were alacarte and enough for two to share. Yes, we left with a pricey bill of $120. We never spend this much while eating out. However, this was well worth it for a special two hour celebration, seated by the window, overlooking our beautiful City of Chicago.
Pros: Views/Ambiance, Food, Romantic
Yum! We really enjoy the Signature Room and everything it offers: Good Food, Good Drinks, Great Service, Great Deserts. The only downfall is the parking (lot at $24) and sometimes the wait time. Otherwise, the view is wonderful, especially if you can catch the fireworks at Navy Pier.
Pros: Everything you want in a restaurant
Cons: Parking lot and sometimes wait time
A view that is undeniable, food is just good, not excellent. However, what is up with the service staff?
The staff seems careless about business, and it is even worse when trying to send big parties to them. If you really want something with a view, visit the Mid-America Club instead!
Cons: Staff that thinks they have enough business to care for their customers
Locals - On a beautiful, clear day...try the lunch buffet. At $18.00 for all you can eat, you won't break the bank and the view is tremendous! Great fun for a special occasion or business lunch.
Absolutely love and appreciate the Signature Room! It seems to whisk you away into a high-landing fairytale while dining on the 95th floor of the Hancock Building. The restaurant overlooks Chicago's great skyline, as it is the neighbor to many notable skycrapers. Pricey, very pricey, but the food, the ambience, the intimate setting, the convenience presented to the patrons, is all worth it. Upscale, sleek, and urbane place to enjoy the company of one or more.
Pros: Convenient Parking, the view, the luxury of fine dining, the service, the sleek intimate atmosphere
Cons: Pay for Parking
I was thinking about not going due to all the bad reviews from people. I went for my anniversary , I made reservations about a week ahead and they asked me if there was any special ocassion and I told them yes. It was on a saturday night, we got there about 30 min late and as soon as we got there we got seated no waiting (and it was sweeties day) They gave us a window seat towards navy pier, so at 9:00 pm we got to see the fireworks, The service was perfect and the food was real good, The price's are alright depending on what u get they start from $20.00 and the dishes are a good portion I had the NY strip with mash and it stuff me up. Then the cheef sent my wife a fruit cocktail with a chocolate writing that read "Happy Anniversary" at no charge. The View is beatifull and the service is great. Note that there is a dress code. Shirt and slacks, Tie is optional. Great place 5 stars all the way
Pros: Everything was good
Went for lunch and were able to get a window table. The view is as great as you would expect. The service and food, however, are average. We had to ask for drink refills and they were not timely - at $3.50 for a soda in a Collins glass you are going to want at least one refill! We went with the buffet as none of the lunch entrees seemed remarkable. The buffet food was OK but I would expect a larger selection for the price, as well as at least one hot vegetable. There were a lot of families (the American Girl store is across the street) so it was a little noisy and less romantic than we expected.
Cons: food, service
Food and view were both very good. Service was a little different. We had to ask for refills on drinks and when we did, there was a ten minute wait before we received it. We felt that you don't get the right amount of attention for a $250 dinner. Because of the amazing view and pretty good food we would go back. We were also a little disappointed that after spending that much money we thought we would be able to get in at the lounge, but the person running the line to get into the 96th floor lounge was very rude and acted more like a bounce of a night club rather than a person from a nice restaurant.
I took my girlfriend here as a surprise to end a trip to Chicago. I made reservations for 8PM(Because sunset was listed for 8:15, but things don't get dark until about 9). To get there you take an express elevator which takes probably less than a minute to scale 95 floors(Your ears definitely pop!). When you get there, you're greeted with the most spectacular view of the city you could ever hope for. I got there 30 minutes early because I wanted to request a south window seat early(The view of the city which has the skyscrapers, lake, Navy Pier, etc) and you are NOT able to request a table with your reservations, meaning that we had to wait for one. At 8 the server said that it could be over an hour before we were seated, but amazingly at 8:30 he called our name and gave us an amazing table. The service here was impeccable, the only issue is that the servers did not seem very personal at all. We were served by about 3 or 4 different people, none of which introduced themselves, and they seemed to serve the section as a group, as several people got their dessert, checks, etc all at once. We ordered almost all of the vegetarian selections on the menu, the appetizer was a mushroom strudel with goat cheese and truffle which was delicious, even though I don't like mushrooms! It was also very well presented. The main courses were a different story. I ordered the grilled eggplant which was drenched in a sauce which didn't taste very good and didn't feel like it was cooked amazingly well(It was, however, well-presented). My girlfriend got pasta primavera which was delicious, but it didn't seem to be anything you couldn't find elsewhere. The desserts were well-priced, she got the creme brulee which was about what you would expect, and delicious. The atmosphere well makes up for all of this, it is a sight that cannot be captured in the photos.
Pros: View from any spot, amazing service, great appetizers and dessert, not extremely expensive
Cons: If you're looking for an entree that will amaze you, look elsewhere
My husband took me there for our anniversary. The atmosphere is very elegant and classy. My husband made reservations beforehand to get a table by a window. If you want good seats, I suggest you make reservations beforehand. The view is amazing. You get great food and a one of a kind view at the same time. The service was great. Our waiter did not rush us. He took his time and checked if we needed anything. The food was also fabulous!
Pros: Service and food were excellet
Cons: To get good seats, make reservations beforehand
Terrible Service. Sorely disappointed.
I am from LA and made a reservation for my birthday. I changed my dinner reservation to drinks which I told the person over the phone. When I got there at 10:30 PM, even though they had seats, they wanted to kick us out since we were only ordering desserts. I told them that I would order many desserts to make it up. No cigar. Asked them to make an exception for my birthday which was that night. No.. Just terrible how people can treat others. Literally left that moment. Felt completely horrible and just left a bad taste in my mouth since there were no other patrons waiting for dinner and they just wanted to kick us out on a technicality of not ordering dinner.
Pros: Great viewq
Cons: Terrible disappointing service
i took my sister here for her birthday and it was everything i expected. great atmosphere, great view,great service,wonderful food. so don't let peoples bad reviews fool you this is a 5star restaurant and with a restaurant of that quality you can expect to pay a good amount. so if you're cheap don't bother going
Pros: everything is wonderful
If you are in Chicago and want a fantastic view of the city without having to wait in the long lines at the Sears Tower Observatory and want a good meal, head here. I went for lunch which is reasonably priced and a good menu was offered. The service was pretty good too. You are on the 95th floor and are able to see all of Chicago and can take pictures and everything. If you are on the cheap, definately go for lunch on a week day, not on the weekends or holidays. The lounge one floor up is more pricey, with $7.50 bottled beers it can turn into an expensive lounge experience. I would recommend this for a nice lunch spot. The meal was good and the server was very friendly and even took pictures of us at the table.
Pros: GREAT views, good menu for lunch, friendly staff
Cons: VERY expensive for dinner and for drinks in the lounge
You really are paying for the view. I think it is a much better view than the Sears Tower and the Sunday brunch is decent enough if you go hungry so you can eat enough. Lunch and dinner otherwise is very expensive and each item is pricey for what it is. I have been here for work and visitors who wanted a view but I can honestly say that compared to the large number of excellent restaurants in Chicago, the individual entrees are not impressive and sometimes it is hard to get the waitstaff's attention.
This was my first visit to the Signature Room in Chicago and I was extremely pleased! I ordered the lobster bisque, filet mignon, and the banana trio for dessert- all were very impressive. The staff was very friendly and we were seated promptly. The restaurant has amazing views of the city and I strongly suggest you do whatever you need to do to get a window table. This restaurant is very romantic-we could see the fireworks going off at Navy Pier and there were THREE wedding proposals while we were there. Can't wait to go back to Chicago and my new favorite restaurant!
Pros: Excellent food, staff, and views of the city- great date place!
I've been here before and had an exception time. But my experience this past Father's day started out horrible. We had to check in at the 96th Floor and then walk down to the 95th floor. My Grandmother walks with a cane and I had a baby stroller. We thought easy enough we can take the elevator down one floor. Wrong. We ended up all the way back in the lobby of the Hancock Building. It was obvious that the elevator host hates his job. When we told him the scenario he replied in a snotty way w/ I can't do anything from here see a Manager upstairs. When we went upstairs the left hand didn't know what the right hand was doing. They said, hold on we'll figure it out. By then we just carried the stroller down and my grandmother held tightly to the railing. I asked them what they did with handicapped people. No response. The food isn't anything spectacular. It's good, but not to die for. I pretty much paid $85 per person for the view and aggravation. My advice is to go to the observatory deck and get some good grub elsewhere. There are so many other nice restaurants.
Pros: the view
Cons: the service, for a fine dining restaurant they let a lot of people in with jeans very tacky
This is probably one of the best places to visit in Chicago. I try and come everytime I visit Chicago. Ive probably been there about 5 times myself. I definatly recommmend. Great view, great food, drinks, music, environment. All of that. Great Place.
Pros: Great Place
Amazing Food, Terrific view...one problem. I am unfortunately a wee bit hard of hearing and the acustics in this restaurant allow for a lot of echoing so I was unable to hear my husband speaking to me when he was just across the table from me.
I have been there about 4 times. Once for my aniversary, twice to the lounge for drinks with friends and once for a bachellorette party dinner.
All in all I will still go back...I just wish I could hear better in there!!
Pros: Food and the View
Wonderful restaurant for a special occasion. Great ambiance- great views. Reservations a must!
Food was excellent!
Pros: Great views! Very romantic!
I went for lunch last week and had a wonderful experience. The food was INCREDIBLE! We had warm bread with an array of infused butters. I ordered a club sandwich and it was delicious. Very generous with a mound of warm fries. The Signature Room offered a great selection of beverages and my party indulged in a sampling of desserts which were inventive and absolutely scrumptious. Our server was delightful and the views- spectacular. I would DEFINITELY recommend this restaurant to anyone: business, fun, romance, whatever!
Had reservations for a Sunday night. My girlfirend and I had to wait an extra 10 minutes, but it was well worth it for the window side table we got. I had the New York Strip with a side of chedder mash potatoes. Both were very good, although, I've had a better steak at Gibson's. My only complaint would be the waitstaff. Our waiter did not come by at all to check up on us. Don't know if they do it on purpose to give couples more privacy, but it was a bit annoying when we were ready to pay the bill and no waiter was in sight. Besides that I am definately going back next time I'm in Chicago. The view of the city is the best I've ever seen. Very romantic.
Pros: Amazing view of Chicago! Best ambience!
Cons: If any, it would be the slow service from waiters.
Had a 9:00 reservation on a Saturday night, arrived at 8:45 but took until after 9:30 to seat us. The reason we were given was that it took longer because we had requested a window seat. My contention would be that it is the responsibility of the restaurant to coordinate seating, demand, reservations, etc.
The wine list was stacked with big names in California Cabs and French Bordeaux, but was lacking in other options such as Chile, which tend to be a better value. I ordered a moderately priced bottle of wine (Marques de Arienzo - Gran Reserva 1996) at $60. Retail the bottle would cost $27-29, so I wouldn't say that the wine was overpriced. My biggest problem is that my glass went dry twice for 10-15 mintues, which is indicative of the lack of attention and service our table was receiving.
The lobster bisque was creamy but far too salty for $9 per bowl. My wife's Capresse salad was non-existent and at $12, disheartening for someone who ordered it as a last resort since there were no pasta or vegetarian dishes on the menu. Her side of carrots ($6) tasted as if they had been stewing in beef broth or a roast, so we sent those back in exchange for steamed asparagus ($7). My flatiron steak was properly cooked and delicious, but I would expect nothing less at $42 a la carte.
After calling for the dining room manager to discuss the lack of attention and poor service we had received, we turned down the offer for a free dessert. I asked him to come up with a resolution that would be fair since at this point we were thinking dessert downstairs at the Cheesecake Factory was a better option. After about 10 min. someone else returned with the check which had no discount and we had been charged for both vegetables.
I called for the dining room manager yet again, this time he never showed. Someone else discounted our bill $30 and took off the side of carrots.
For about $120, I have had MUCH better. We are sad to say that this was our last visit.
Cons: Poor Service
I understand the restaurant can't guarantee whether we can get a window seat. I made a reservation 1month before to request for the window seat (when we made a reservation, none of the time was full). But when we got to the restaurant, staffs told us we can't get a window seat but will have a good seat. We felt thats ok; however, we got a VERY CORNER, the FARTHEST PLACE, SMALLEST SEAT. When I asked the staff that we can wait for the window table, I was told to wait over 1hr to get a better table. The other staff kept on putting other customers to better seats. I can prove those other customers didn't make reservation as early as we did. I think the restaurant must check when the guest made a reservation, and earlier guest should get a better seat.
Cons: not kind , doesnt care customers, not throughful,wise
I personally liked it better when it was the 95 club. A jacket was required back in those days not anymore. The view is still stunning and its a great place to go. Its just more casual now. But food is still good and its a great place to go on a saturday night.
Cons: no jacket required
Your dining experience will depend on two things, and they matter. First is the weather. Do not go when the forecast is bad, otherwise, the view is the best I've seen since the World Trade Center when it was still standing (and I've been to many tall buildings). Second, know what to order. We had the Simi wine and the Linguine & gulf shrimp and the chicken. All excellent. But I've heard that other dishes are not so good. Pricey, but you are basically paying a premium for the view.
Pros: View, Ambience
We were there for our wedding aniversary ....its 10s across the board for this place ,service and food was fantastic.very memorable.soft light excellent wine ,and the view breathtaking.....one of the best
Pros: all was excellent
Start your evening at the bar here, but go get dinner somewhere else. The view is amazing, but not worth the price of the food
You can't beat the incredible view, the food was well presented. The service was prompt and very accomodating, we were given a window table although there was a 45 min wait. We arrived an hour early and were seated anyway. If you reserve a table there is no wait for the elevator, they wisk you right up. The food is good, the service is great and as I said the view is unbeatable.
Pros: View, Ambiance, Service
This place was not worth the money. The view was magnificent, but hardly worth it. It took over 45 minutes to sit us, that's with a reservation. We sat at our table for at least 20 minutes with no water or menu. We finally had to flag down a waiter who did not apoligize for keeping us waiting so long. We finally got our water and menus. We ordered, and we waited. Finally, the meal came. I ordered the grilled petit filet of beef (8 oz.), asked for it medium and for the roasted garlic potatoes. When the meal arrived, my meat was still cold and red in the middle and my potatoes were cold. Well, the bread and water were great, but hardly worth the $40 dollars the rest of my meal cost.
Don't bother with desert; we went downstairs and ate at the Cheesecake Factory. It was marvelous!!
Pros: Great decor, Excellent view
Cons: Horrible service, Cold food, Lack of respect
Small but good lunch buffet with a fantastic view over Chicago.
Pros: Lunch buffet price
I wrote a review earlier, but it didn't get posted, so here goes again:
This is one of the worst places I've ever eaten!! The service was abysmal and rude. Trying to find a wine that they actually had in stock, and getting a bottle to the table took almost an hour! By the time the wine arrived, we had knocked off most of our entrees.
And speaking of the entrees...overcooked, salty as all get-out, and dried out from being under warming lamps.
The only interesting things were the company I was with, the view, and some discussion about how spiders get up to the outside of 95th floor of the building!
Cons: salty, salty, salty, poor, slow service, mediocre food
I was really excited to come here the first time for a date. But it really was the worst! The waiter was nasty and the food was cold.
Once you get to the restaurant, smash a window, strap on your parachute and jump out the window. That would be much more exciting than staying at this wannabe upscale restaurant. Besides moronic wait staff and idiotic hosts, the food is merely average. I've eaten better food at sawdust joints in South Carolina and Georgia. If not for a very polite and professional manager, the ratings would have all been around 1. Stay away...far away.
Cons: Food, Staff, EVERYTHING
I don't believe all these "10" ratings are genuine. More likely they were put there by the people who just want the place to have a high-rating. This place SUCKS! If you ever eat here you'll i'm sure you'll agree.
I took my girlfriend here for Valentine's Day. We both agree, the place is hyped. The food was mediocre, and the service was just what you'd expect at a neighborhood grill/bar. If you want a REAL dining experience with stellar service, go to Tru.
Pros: Nice ambience
Cons: Mediocre food, Cliche proposal spot
The first comment is--definitely a nice atmosphere and you can't beat the view. My second comment is that my initial impression of the restaurant wasn't very good. It started with the hostess greeting me and my friend by saying "just want you to know that their is a 1 entree minimum per person." Hello--we had a 7:30p reservation for dinner so what in the world did she think?--that we were going to eat off of one plate? Her comment was very tacky and unprofessional and we did think about turning around and walking out. Hint to the manager: you should probably fire the hostess!
I was in Chicago for New Years Eve. I enjoyed an exquisite pasta and shrimp dish, lobster bisque, and creme brulee for dessert. I thought the service was wonderful, wine selection delightful and the food was excellent. A bit pricey, but not for the service and quality that I experienced.
We have eaten here for Thanksgiving a few years in a row and it's always been a fairly good experience. They almost always overbook it and the tables are absolutely mashed together but besides this, the food is pretty awesome. You'll get a wide variey of tradional Thanksgiving food plus a bunch of other items, as well as deserts.
Each table gets its own turkey, boxed up to take home once you're done eating. The only thing is that we've had bad and good experiences there - the first year was great, the second stunk.
Pros: great view, good food
Cons: overbooked, crowded, inconsistent
My wife and I were underwhelmed. The only great thing about this place is the view, and it was hazy the day we went. The food was sub-par. The service was better, but there is no value here that I see.
staff was surly. food blah, much lower quality than one should expect. overpriced. great view though.
Cons: poor service, bland food
Went to dinner after I got engaged earlier that evening. The staff was very attentive and food was above average.
Chicago is a great restaurant city yet the most obvious tourist restaurant's food is second-rate and overpriced. Please upgrade the food quality and presentation to Chicago standards!
If you get a chance I think the Sunday brunch is a must! It is expensive at $39 per person, but when you consider the view, the quality & choice of food, and the attention the staff pays to you it is worth it.
Pros: View, Food
Cons: Expensive, Parking not validated
Sure, the foods not great, but the view is! If you're going for decent food that's not expensive, go there for lunch. There's either a buffet, or lunch menu to choose from, many items under $10. And while it's not as romantic during the daytime as it is at night, the view is just as impressive, if not more so. And ladies, be sure to go to the ladies room on the 96th floor- it's touted the best view in the city from there!
Pros: View, Ambience, desserts
Cons: Adequate food, price
Signature room at the 95th had the absolute best food, best service and best view. I fell in love with the place and can not wait to go back.
This unique place is underwhelming at every turn except the view. The wait to be seated, the small table, the lack of space between tables are all a sign of trying to shoehorn in as many bodies as possible. In each of my three trips here, the kitchen ran out of the food that was ordered. Once it was the turkey on Thankgiving and once it was the specialty of the house on Christmas Eve. Pretty basic stuff to keeping the customer pleased I would think.
Given, the work that it will take you to get there, get parked, and get through security, it is all worthwhile for the view. I suggest getting a sandwich downstairs at l'Appetito and visting the observatory.
Visit the 95th once, just to say that you have done it, then don't waste your time and money again.
Cons: Marginal Food, Expensive, crowded
I've only actually eaten here once and I seriously don't recall the food. I go for the great view. i takethat back-I went for a brunch and the food was very good and quite varied. But I prefer to go at night!
In fact I usually just go up to the lounge where it's very dark and romantic, pretty chandeleirs and a great view. Drinks are a little pricy, but I usually just have a couple. A great place to bring out of town guests for a cocktail, but an awesome place to have a romantic, dressed-up, elegant date.
Actually I like to eat downstairs at the Cheesecake factory and then go up.
Pros: avail parking (pay), super view, dark and elegant