A A Rich's Garage Door Co

★★★☆☆

About A A Rich's Garage Door Co

Details
  • Garage Doors
3.0 2
Hi! Sign in to let us know how A A Rich's Garage Door Co was?
Write a Review
.

Very pleased with the prompt service and affordable price. Thank you to the pleasant guys that came and put in my new door and opener. It looks and works great. Thanks again!

5
★★★★★

Very pleased with the prompt service and affordable price. Thank you to the pleasant guys that came and put in my new door and opener. It looks and works great. Thanks again!

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

Thank you James and enjoy your new door and opener. Also, Thanks for reffering me to your family. They were just as nice as you. Thanks again, Rich
.

Rich from Rich's garage door failed to install a $6000 door properly causing it to malfunction. When it was clear the it was starting to fail we called Rich to have him inspect the operation of the door. After it took several phone calls and "no shows" from them came out to say the door operation was "perfect". One month after that visit the door completely failed. We called rich again and after another "no show" he came out and said that we had broken the door. After a few minutes of conversation Rich said that we made him wait "5 hours" for a check. We have an accounts payable department and a process for checks getting cut. Typically, checks do not get cut and signed on the same day as a service, but we told him we would expedite the process. I couldn't imagine why he would sit in our office waiting for the check to be drawn and signed.
He failed to address the problem when it was brought to his attention and then denied any responsibility after it completely failed. His reasoning being the wait for the last check. We found him to be unreasonable, unreliable and to have poor workmanship.
We would suggest you look elsewhere for your garage door needs.

0
★☆☆☆☆

Rich from Rich's garage door failed to install a $6000 door properly causing it to malfunction. When it was clear the it was starting to fail we called Rich to have him inspect the operation of the door. After it took several phone calls and "no shows" from them came out to say the door operation was "perfect". One month after that visit the door completely failed. We called rich again and after another "no show" he came out and said that we had broken the door. After a few minutes of conversation Rich said that we made him wait "5 hours" for a check. We have an accounts payable department and a process for checks getting cut. Typically, checks do not get cut and signed on the same day as a service, but we told him we would expedite the process. I couldn't imagine why he would sit in our office waiting for the check to be drawn and signed.
He failed to address the problem when it was brought to his attention and then denied any responsibility after it completely failed. His reasoning being the wait for the last check. We found him to be unreasonable, unreliable and to have poor workmanship.
We would suggest you look elsewhere for your garage door needs.

 

Wait, you're the expert.

If you've been to or used A A Rich's Garage Door Co, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review