Alexander Movers

★★★★☆
  • 6535 S Cottage Grove Ave

    Chicago, IL 60637

    Map & Directions
  • 773-955-7800

Transportation & Storage

Transportation & Storage
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My family has used this Company on several occasions and I recommended the Company to our Church. Our Church used this Company to move quite a variety of items. They arrived as expected, move the items, were polite, courteous and

3
★★★★★

My family has used this Company on several occasions and I recommended the Company to our Church. Our Church used this Company to move quite a variety of items. They arrived as expected, move the items, were polite, courteous and

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Unbelievable,Unprofessional, Unacceptable and Insulting. I hired this company to do what should have been a simple move. They were hired to move an electric hospital bed, bedside table and a night stand. I had agreed to their 3 hour

3
★★★★★

Unbelievable,Unprofessional, Unacceptable and Insulting. I hired this company to do what should have been a simple move. They were hired to move an electric hospital bed, bedside table and a night stand. I had agreed to their 3 hour

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I have used this company several times with minimal problems. On my last move (Apr 2011) several pieces of my property were damaged. I had to write many emails, make phone calls, send pics, and jump through a lot of hoops to get some justice. Ultimately, 2 out of 3 of my items were addressed. There is still damage to my total gym and they refused to do anything about that. I contemplated suing for damages but my mother took ill and I was too involved with her care to bother with Alexander movers. My mother recently died and I'm just now getting back to my life. I really resent that during such a stressful time in my life they made it even harder for me. They have officially lost a great customer.

0
★☆☆☆☆

I have used this company several times with minimal problems. On my last move (Apr 2011) several pieces of my property were damaged. I had to write many emails, make phone calls, send pics, and jump through a lot of hoops to get some justice. Ultimately, 2 out of 3 of my items were addressed. There is still damage to my total gym and they refused to do anything about that. I contemplated suing for damages but my mother took ill and I was too involved with her care to bother with Alexander movers. My mother recently died and I'm just now getting back to my life. I really resent that during such a stressful time in my life they made it even harder for me. They have officially lost a great customer.

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I scheduled a move between 8am and 9am. At 9:15am I called to see where they were because they called at 7:30am to let me know they were leaving- I wanted to make sure they weren't lost. Their response was a list of excuses. They claim the 8am-9am time is when they LEAVE the dock not when they get there(which is not what was indicated when I scheduled the move). They also mentioned something about them having to get gas (should not account for being over an hour late), then they threw a fit because they didn't know there was going to be an elevator (even though it's on the 21st floor and that was indicated when I made the original appointment) and saying that because the move is from 40 miles away they cannot be accountable for times (yes I know its 40 miles away, Im paying them to drive there). Because of their tardiness, my day is thrown off . When I expressed this they were EXTREMELY rude and threatened to cancel the move. \r\n\r\nThis has nothing to do with the movers themselves, but there is clearly a lack of communication when booking the appointment and a severe lack of customer service.\r\n\r\nThis same situation happened to my roommate when she used them and I definitely regret my decision to give them a second chance.\r\n\r\n\r\n

0
★☆☆☆☆

I scheduled a move between 8am and 9am. At 9:15am I called to see where they were because they called at 7:30am to let me know they were leaving- I wanted to make sure they weren't lost. Their response was a list of excuses. They claim the 8am-9am time is when they LEAVE the dock not when they get there(which is not what was indicated when I scheduled the move). They also mentioned something about them having to get gas (should not account for being over an hour late), then they threw a fit because they didn't know there was going to be an elevator (even though it's on the 21st floor and that was indicated when I made the original appointment) and saying that because the move is from 40 miles away they cannot be accountable for times (yes I know its 40 miles away, Im paying them to drive there). Because of their tardiness, my day is thrown off . When I expressed this they were EXTREMELY rude and threatened to cancel the move. \r\n\r\nThis has nothing to do with the movers themselves, but there is clearly a lack of communication when booking the appointment and a severe lack of customer service.\r\n\r\nThis same situation happened to my roommate when she used them and I definitely regret my decision to give them a second chance.\r\n\r\n\r\n

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First, the owners' name is not young it's Mr. Alexander!I'm getting ready to use them again. They moved me about twenty years ago to my first house, now they're going to move me to my second house. They moved 2 of my friends in the last 6 months and both of them were very satified.\r\n\r\nEverything went great with my first move even though a mirror was broken. I didn't have to find it. Mr. Alexander came to me with the mirror, apologized and said he would have it fixed, that was on a Saturday. The following Monday (2 days) he delivered the new mirror personally. Great Service! Very Professional!

2
★★★★★

First, the owners' name is not young it's Mr. Alexander!I'm getting ready to use them again. They moved me about twenty years ago to my first house, now they're going to move me to my second house. They moved 2 of my friends in the last 6 months and both of them were very satified.\r\n\r\nEverything went great with my first move even though a mirror was broken. I didn't have to find it. Mr. Alexander came to me with the mirror, apologized and said he would have it fixed, that was on a Saturday. The following Monday (2 days) he delivered the new mirror personally. Great Service! Very Professional!

Pros: Great Service most of my friends use this company

Cons: No drawbacks

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I have used Alexander Movers several times in the past, and can honestly say, they provide exceptional service. They are polite, timely, and are true to their word in terms of price. They are licensed, bonded and insured, and you will definitely benefit from their expertise, and will understand why they are leaders in their field. I highly recommend using this company for any of your moving needs.

2
★★★★★

I have used Alexander Movers several times in the past, and can honestly say, they provide exceptional service. They are polite, timely, and are true to their word in terms of price. They are licensed, bonded and insured, and you will definitely benefit from their expertise, and will understand why they are leaders in their field. I highly recommend using this company for any of your moving needs.

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Lie about rates. Owner Mr. Young is terrible to his staff and to his customers. Not worth the money or the trouble of doing business with this company. I am in the process of filing an official complaint with the Consumer Services.

0
★☆☆☆☆

Lie about rates. Owner Mr. Young is terrible to his staff and to his customers. Not worth the money or the trouble of doing business with this company. I am in the process of filing an official complaint with the Consumer Services.

Cons: Owner of company is a liar and not a professional. A three room apartment took 8 hours.

 

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