Pro Nails

★☆☆☆☆
  • 135 Woodfield Mall

    Schaumburg, IL 60173

    Map & Directions
  • 847-517-1673

About Pro Nails

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To bad I had to give them at least one star, they are horrible. I went in to get a fill and they guy said you need a new set. I thought ok no big deal. I asked him two questions and he blew up on me and told me to leave. He was so rude. I have never gone somewhere like this.

1
★☆☆☆☆

To bad I had to give them at least one star, they are horrible. I went in to get a fill and they guy said you need a new set. I thought ok no big deal. I asked him two questions and he blew up on me and told me to leave. He was so rude. I have never gone somewhere like this.

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Pro Nails located inside Woodfield Mall, next to Nordstroom is in general quite sketchy looking. Ignoring the fact that it is a total sweat shop (all employees work six to seven days a week and always 12 hour shifts), this place is filthy, unkept, and the "decor" is cheap. Since i work in the mall and getting my nails done is convenient i decided to ignore the disturbing looks and stop in once in a while for a quick color change. They do have a great selection of colors but i wont let them do anything more than pain my nails, the fungus growing look of the tools they use is something that i wont let close to me.
However, the reason for my coming forth and expressing my disgusted opinion of ProNails is the rudeness of the employees. As they do have a ten dollar credit card limit i usually prepay for my next color change and receive a gift voucher. Last time I left the store in a hurry and by the time I realize they had not given me my voucher was too late to go back. When i went in couple days later i and told the lady who did my nails she insisted i had dropped it. She was backed up by three of her colleagues ganging up on me and treating me as if i was trying to scam them! SERIOUSLY?!? I have been getting color-changes for the past 3years here and i deffinately an not trying to scam you for $5, specially when i tip you as much!

1
★☆☆☆☆

Pro Nails located inside Woodfield Mall, next to Nordstroom is in general quite sketchy looking. Ignoring the fact that it is a total sweat shop (all employees work six to seven days a week and always 12 hour shifts), this place is filthy, unkept, and the "decor" is cheap. Since i work in the mall and getting my nails done is convenient i decided to ignore the disturbing looks and stop in once in a while for a quick color change. They do have a great selection of colors but i wont let them do anything more than pain my nails, the fungus growing look of the tools they use is something that i wont let close to me.
However, the reason for my coming forth and expressing my disgusted opinion of ProNails is the rudeness of the employees. As they do have a ten dollar credit card limit i usually prepay for my next color change and receive a gift voucher. Last time I left the store in a hurry and by the time I realize they had not given me my voucher was too late to go back. When i went in couple days later i and told the lady who did my nails she insisted i had dropped it. She was backed up by three of her colleagues ganging up on me and treating me as if i was trying to scam them! SERIOUSLY?!? I have been getting color-changes for the past 3years here and i deffinately an not trying to scam you for $5, specially when i tip you as much!

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