E-Z Movers, Inc.

You need to be really, really careful if considering using this company for a long distance move. Actually, you need to be insane to pick this company!

First, you do your own estimate. They charge by cubic foot, so once the packing/loading crew arrives, they may inform at that time that you underestimated. And the price goes up quickly, especially their crazy charges for packing tape and boxes. Everything is based on cubic footage, so you may end paying $700-1,000+ for a couple of hundred dollars worth of tape and boxes.

The packing and load crew were nice guys, but very unskilled in moving and spoke little English. Took them about 12 hours to load a small house. Very disorganized and they very obviously expected a large tip in cash which we did not give them (by the way, if you expect us to give them a tip, tell us BEFORE the move instead of giving me a form to sign AFTER pack/load to say they are expecting a 10-15% tip. Just did not have that much cash on me at midnight!!)

After we got to our new place, it took us several days and multiple calls/e-mails until we got confirmation of our delivery date. Amanda O. was very helpful in getting us a confirmation on 7/12 of a 7/14 delivery date.

The delivery crew showed up on time. Again, they spoke little English and the first order of business was to get my check for the balance and to sign the inventory forms as complete BEFORE they took anything off the truck.

It began very obvious that the packing crew either had no clue what they were doing or did a bad shop on purpose. While the furniture made it okay (minus several broken lamps), most of our household goods were dumped into wardrobe boxes. Including all of our hanging clothes (dresses, suites, dress shirts). All of which are wrinkled and dirty.

It is going to take at least a week to unpack and assess damages and it was heartbreaking to see our personal items treated like trash.

I have been assured by Amanda and Caroline that our damage claim will be processed in due course and per our contract, which probably means I will get $20 after months of paperwork and phone calls.

Of course, they have no local rep to assess the damages, so it will be our word against theirs, and we will lose. Actually, we lost the moment we signed up with this company, and the hits keep coming.

As a final insult, the crew refused to set up our entertainment center (gee, they took it apart!) or to pack out any of their trash. "Not in your contract" was the one English phrase they were very good at.

So, we made a bad choice with this group. Amanda O tries hard, but what can she do when the crews break and/or trash your stuff? She must have the worst job in the world - professional apologist for the world's worst moving company.

Save your stuff, your money, and your sanity - use ANYONE but E-Z Movers

Pros: Amanda O in the office is very nice

Cons: Damaged items, poor packing, horrible customer service

I just wanted to say that I used EZ Movers for my recent move and being a senior citizen, I didn't know where to start and finish, I was thinking who's going to help me. I was referred to EZ Movers from a friend who saw them at the Breast Cancer Race in Chicago. I called them and they gave me a big discount for being a senior and told me they would take good care of my things. I'm glad I listened to my friend, my move went wonderful and there was no damage and now i am comfortable. I am so happy, thank you.?

Pros: Best Movers in town

I relocated from Chicago to California. I've never done a long distance move so I was very nervous to pick movers. EZ Movers were GREAT! They arrived on-time and had me packed up in one hour. The truck wasn't supposed to arrive for 7-10 days. To my surprise they arrived in 5 days. They moved my stuff in about an hour and I didn't even hear them! They were great!!! I would highly recommend EZ Movers for a long distance move. Everyone I spoke with was very helpful and genuinely nice.

Pros: Certified Consultants

Cons: Haven't had any.

I was recently lost my job and had to move back to my parents place. After extensive research, E-Z Movers provided the best price for there moving services. The sales rep I spoke with provided me with a basic plan for getting my stuff to my parents. They even included some boxes too!

Pros: Very efficient

Cons: Nothing

I used E-Z Movers after locating them on the internet. I'm happy that I did, the movers were friendly and very fast. The estimate they gave me was right what I was looking for. Great experience, they handled my furniture with special care. I would reccomend these guys to anyone looking for an excellent move at a very fair price. Excellent customer service.

Pros: Great Pricing

Cons: Can't Say

Here are the facts: (1) The movers were extremely sloppy. After they left, I counted about 20 problems (ranging from a chipped coffee table and 3 chipped armchair legs to a torn piece of furniture tied together with moving tape - so I wouldn't notice). (2) When I pointed out a few problems that I did notice, the foreman told me that I shouldn't worry. The company will take the damaged furniture and fix it. This was just a lie. I can tell you what happened in my case: I filled out an insurance claim on the E-Z movers webpage and I sent various emails with pictures of the damaged furniture. Then a few days later I received a letter by mail with the settlement figure: $36! (keep in mind that my furniture was over $15,000 new). This is a total joke! (3) The Customer Service is another joke. I called them for 3 days in a row, left messages, all to no avail. In the end, all they did was to send me to the Claims department. They couldn't care least about the customer. (4) The initial estimate ($425) had nothing to do with the final amount ($1075). Bottom line: If you've got any brains at all, do yourself a favor and find another moving company.

Pros: Arrived on time

Cons: Everything else

I moved many times in my life. This is an unbelievable bad Company. The representative will promise you many things till they pick up your furniture. After they pick it up you will be directed to their bad customer service (Long waits, leaving unanswered messages?.etc) for any questions or problems. Things are changed now they got you credit card and they really do not care.
You wait and wait for the arrival of your stuff they keep changing the arrival date without any explanation (now you are sleeping on the floor in the new place) (they changed the arrival date 3 times and the furniture arrived 10 days late. (The truck was full we could not fit you stuff, there was miscommunication but we will correct it tomorrow?.
I will be reporting them . You will be smart to avoid them

Pros: None

Cons: almost everything