GCS Credit Union

★★★☆☆
  • 3970 Maryville Rd

    Granite City, IL 62040

    Map & Directions
  • 618-797-7993

About GCS Credit Union

Hours
Mon 8:30am-5pm, Tue 8:30am-5pm, Wed 10am-5pm, Thu 8:30am-5pm, Fri 8:30am-6pm, Sat 8:30am-1pm, Sun Closed

Finance

Finance
More choices in Granite City:
Resultset_next

Cash Advance St Louis

3218 Locust St St Louis, MO

Resultset_next

Wayne Hummer Investments

800 Belt Line Rd Collinsville, AL

3.125 8
Hi! Sign in to let us know how GCS Credit Union was?
Write a Review
.

Such a wonderful group of people.Always greeted with smiling faces.They make you feel welcome and happy to help with anything you need.I rate them as one of the most professional credit unions I know.

3
★★★★★

Such a wonderful group of people.Always greeted with smiling faces.They make you feel welcome and happy to help with anything you need.I rate them as one of the most professional credit unions I know.

.

I have been a member of this institution for about 14 years and I must say a few of these reviews that talk about a complete failure in the area of customer service are spot on. It isn't everyone at they bank but as a collective whole the

3
★★★★★

I have been a member of this institution for about 14 years and I must say a few of these reviews that talk about a complete failure in the area of customer service are spot on. It isn't everyone at they bank but as a collective whole the

.

Do you know that if you opt in for courtesy pay, they will allow you to continue to overdraw your account multiple times and charge you a $25 fee every single time?? Well, I'm here to tell you that this is exactly what they do. Even if you've been a good customer and this is the first time it's ever happened, when you try to talk to someone to see if they'll help you out, they turn a deaf ear. The bank will allow you to rack up all kinds of fees and not notify you until it's past $500 or so in fees. Rude, unhelpful, arrogant, horrible customer service. Please do yourself a favor and go bank somewhere else.

1
★☆☆☆☆

Do you know that if you opt in for courtesy pay, they will allow you to continue to overdraw your account multiple times and charge you a $25 fee every single time?? Well, I'm here to tell you that this is exactly what they do. Even if you've been a good customer and this is the first time it's ever happened, when you try to talk to someone to see if they'll help you out, they turn a deaf ear. The bank will allow you to rack up all kinds of fees and not notify you until it's past $500 or so in fees. Rude, unhelpful, arrogant, horrible customer service. Please do yourself a favor and go bank somewhere else.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

If you like not being called back, getting the run around and no answers, this is the place for you! Otherwise...\r\n\r\nMade an application to renew my membership. They stated I would need to pay a fee from a previous loan - one that no one had EVER contacted me about, but they needed to research it first. I had to initiate all calls for updates. After 10 days, they finally told me I would have to come in to one of their branches to speak to someone. They were not able to explain how speaking to someone in person was of more benefit than speaking to them over the phone - other than wasting my gas and time.

0
★☆☆☆☆

If you like not being called back, getting the run around and no answers, this is the place for you! Otherwise...\r\n\r\nMade an application to renew my membership. They stated I would need to pay a fee from a previous loan - one that no one had EVER contacted me about, but they needed to research it first. I had to initiate all calls for updates. After 10 days, they finally told me I would have to come in to one of their branches to speak to someone. They were not able to explain how speaking to someone in person was of more benefit than speaking to them over the phone - other than wasting my gas and time.

.

Been with them since 97 and you think they will treat you better...........SIKE! online banking is not accurate ..... service is terrible and when times are tough for you and them make sure you watch your account. overdraft!! when you have money in your account that's crazy

0
★☆☆☆☆

Been with them since 97 and you think they will treat you better...........SIKE! online banking is not accurate ..... service is terrible and when times are tough for you and them make sure you watch your account. overdraft!! when you have money in your account that's crazy

Pros: good 2 have a credit union

Cons: everything

.

I love this bank their great that have great workers that are very friendly and they help you out for whatever it is you need i have never had a problem with them

5
★★★★★

I love this bank their great that have great workers that are very friendly and they help you out for whatever it is you need i have never had a problem with them

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 149 people found this review helpful.

.

We have been members over 15 years. The service is awesome. Loan approval within an hour. I highly recommend this credit union!

2
★★★★☆

We have been members over 15 years. The service is awesome. Loan approval within an hour. I highly recommend this credit union!

Pros: Easy Access

Cons: Arent open on Sundays, but what bank is?

.

Avoid this business like the plague. This facility is poorly run and they have no idea what customer service is. Expect to see more people leaving GCS soon.

0
★☆☆☆☆

Avoid this business like the plague. This facility is poorly run and they have no idea what customer service is. Expect to see more people leaving GCS soon.

 

Wait, you're the expert.

If you've been to or used GCS Credit Union, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review