Septic Solutions Inc
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Map & Directions
Route 33 W
Dieterich, IL 62424
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217-925-5992
About Septic Solutions Inc
- Details
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- Septic Tanks
1.Might be a great local company but don't use them as an internet source of parts and supply. They overcharge for shipping items, use the excuse of packing when I item comes packed from manufacturer, if you try to return anything they have a 25% restock fee (using the excuse of that they have to re-box the item, that twice you pack for packing) and their paperwork policies are very unclear. They have instructions stating you must get authorization for returns, then are told you don't need it, you fill out forms unnecessarily to justify daughter's existence in the office.
If you deal with these folks, don't deal with Jodi, get everything in writing with a responsible adult signature and good luck. Wasn't worth the extra savings plus we were given the wrong information and product by Jodi.
We added them to Angie list, BBB, Chamber of Commerce, and all search engines.
1
1.Might be a great local company but don't use them as an internet source of parts and supply. They overcharge for shipping items, use the excuse of packing when I item comes packed from manufacturer, if you try to return anything they have a 25% restock fee (using the excuse of that they have to re-box the item, that twice you pack for packing) and their paperwork policies are very unclear. They have instructions stating you must get authorization for returns, then are told you don't need it, you fill out forms unnecessarily to justify daughter's existence in the office.
If you deal with these folks, don't deal with Jodi, get everything in writing with a responsible adult signature and good luck. Wasn't worth the extra savings plus we were given the wrong information and product by Jodi.
We added them to Angie list, BBB, Chamber of Commerce, and all search engines.
