Car-X Tire & Auto

★☆☆☆☆
  • 393 Virginia

    Crystal Lake, IL 60014

    Map & Directions
  • 815-459-5442

About Car-X Tire & Auto

Categories
  • Auto Body Paint & Repair
  • Tires
  • Brake Repair
  • Oil Changes
Details
  • Muffler Repair
  • Brake Repair
  • Oil Changes
Hours
M-F 7:30am-6pm, Sa 7:30am-5pm, Su Closed
Associations
  • ASE-Automotive Service Excellence
  • BBB-Better Business Bureau
  • MAP-Motorist Assurance Program
Year Established
  • 1971
Keywords
  • Auto Repair
  • Brakes
  • Tires
  • Mufflers
  • Discount Tires
Products
  • Brakes
  • Tires
  • Mufflers & Exhaust
  • CV Shafts & Joints
  • Electrical Accessories
  • Serpentine Belt
  • Shocks & Struts
  • Springs & Suspension
Services
  • ABS Repair
  • Alternators & Starters
  • Axle Repair
  • Driveline Repair
  • Electrical Systems
  • Emission Repair
  • Four-Wheel Drive Repair
  • Steering System
  • Radiator Repair & Service
  • Oil Change
1.0 2
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Unfricking real. Two years ago I take my van there for brake problems and after spending almost $1,900 I left there with the impression my brakes were fixed with the lifetime brake pads. Well heck, two years later I go back with the assumption after talking to Bill that yes, my pads were covered under the lifetime protection. Once there, Mark informs me they re-used my old pads the last time. my reaction was WHAT??? WHY WOULDN'T YOU FIX WHAT I WAS THERE FOR IN THE FIRST PLACE??? Didn't make sense. Why in the heckers would I spend all that money yet re-use the brakes that were bad in the first place? Not to mention, If I'd declined the brakes wouldn't that say it along with the other items I'd declined, and two wouldn't they mark down the amount of life left in the pad either way? They have no idea (not surprising) so we reluctingling ask them to take a look anyway. They called us just before closing time and told us we needed a slew of things (including rotors they just replaced less than 2 years ago) Their total cost over the phone for the things they say I need was $767 and change. I told them to put my van back together & don't do a thing. We go get my van the next day. They performed an oil change and charged us, even though we said don't do anything and the bill with the services I declined said $827.37 so in the end they woula scammed me for more. Now, in the meantime we went and priced the parts for what they "claim" I need. The parts all came out to a whopping 164.63 So, that means car x would make well over a $500.00 profit? The parts alone their charge was 368 dollars more than anywhere else. Unreal!!! They are theifs scammers and I wouldn't trust them with crap!!!

1
★☆☆☆☆

Unfricking real. Two years ago I take my van there for brake problems and after spending almost $1,900 I left there with the impression my brakes were fixed with the lifetime brake pads. Well heck, two years later I go back with the assumption after talking to Bill that yes, my pads were covered under the lifetime protection. Once there, Mark informs me they re-used my old pads the last time. my reaction was WHAT??? WHY WOULDN'T YOU FIX WHAT I WAS THERE FOR IN THE FIRST PLACE??? Didn't make sense. Why in the heckers would I spend all that money yet re-use the brakes that were bad in the first place? Not to mention, If I'd declined the brakes wouldn't that say it along with the other items I'd declined, and two wouldn't they mark down the amount of life left in the pad either way? They have no idea (not surprising) so we reluctingling ask them to take a look anyway. They called us just before closing time and told us we needed a slew of things (including rotors they just replaced less than 2 years ago) Their total cost over the phone for the things they say I need was $767 and change. I told them to put my van back together & don't do a thing. We go get my van the next day. They performed an oil change and charged us, even though we said don't do anything and the bill with the services I declined said $827.37 so in the end they woula scammed me for more. Now, in the meantime we went and priced the parts for what they "claim" I need. The parts all came out to a whopping 164.63 So, that means car x would make well over a $500.00 profit? The parts alone their charge was 368 dollars more than anywhere else. Unreal!!! They are theifs scammers and I wouldn't trust them with crap!!!

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When it was managed by Steve it was great. Never fixed more than the referral problem. Now suddenly my car needed a lot of things fixed. I think I'll be going elsewhere in the future.

1
★☆☆☆☆

When it was managed by Steve it was great. Never fixed more than the referral problem. Now suddenly my car needed a lot of things fixed. I think I'll be going elsewhere in the future.

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1 out of 1 people found this review helpful.

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More about Car-X Tire & Auto

Brake Repair & Service, Mufflers & Exhaust, Engine & Transmission, Tires & Alignment, Oil Changes, Batteries (Starting & Charging), Scheduled Maintenance

 

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