Jon Ric Intl Salon & Day Spa

★★★★☆
  • 1603 N Aurora Rd

    Naperville, IL 60563

    Map & Directions
  • 630-983-8400

About Jon Ric Intl Salon & Day Spa

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  • Beauty Salons

Personal Services

Personal Services
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.

I originally scheduled my appointment on Friday morning (08/13/2010), noticed that the stylist had plenty of openings for Saturday (08/14/2010) so I took the 4:00pm appointment as it fit my schedule. A couple of hours after scheduling my appointment I received a phone call asking if it would be ok for me to come in at 3:30pm instead of 4:00pm (was told that my appointment will require extra time). I altered my schedule for Saturday and agreed to come in 30 min before as requested. Saturday morning on the way to a memorial I received another phone call asking if I can come in at 3:00pm instead of 3:30pm??.at this point I was frustrated as the associate told me that there are too many clients scheduled for that day and that they are going to be extremely busy but they will understand if I can not come in early and the stylist will take care of me in-between and work it out. I informed the clerk that I can not promise but will do my best to get to the salon as soon as possible.
When I arrived at the salon I was the ONLY client there (so much for we are overbooked and need you to come in early)??..receptionist went back got the stylist . I was taken to the rear of the salon to stylists station (usually I get offered water, tea, coffee or some sort of beverage?.but that did not happen this time). Stylist asked what service I am getting done (informed her that I want to match what I had which was done at the salon so they should have record of it??I had two tone highlights which you can clearly see). Right away she went to mix the bleach solution to do blonde highlights??.with my hair you can see that I have thin close to each other two tone highlights so few strands of my dark brown hair show?..my highlights were done soo fast then I was taken to the dryer which a sat at for quite some time under (still no beverage)??hair was checked on about 3 times then I was taken to the washing station. Usually I spend a couple of minutes with the toner on but this time it was on/off within a minute (if not less) ?then taken back to station for my haircut. I asked for 2 inches off with multiple layers may hair was not cut as I asked all the stylist did was give me a QUICK (and I mean QUICK) trim. Dried my hair and called it a day! There was no is this short enough she just started to dry my hair in a hurry (granted I had nothing to do that day and did not need anything special but if I??m paying $135.00+ TIP I would like to expect great service). I have less highlights then my previous appointment and on the left side I have a thick yellow spot and can not put my hair up ?..I would think that a SENIOR hair colorist/stylist would know how to highlight.
Once I checked out I had to wait for my husband to pick me up as he dropped me off at the salon because we were told to hurry due to client overload. I sat down 3-5 min and called him then we go there around 5:00 to pick me up??as soon as I left the door was locked and the girls were ready to go (while on the door it states that salon closes at 6:00pm). I feel horrible to complain but it makes me feel like a piece of trash knowing that I was LIED to and received POOR service with a patch of bleached out hair (I cant even wear my hair up).

Sent multiple e-mails to the salon and up to this day no response. Also filed a complaint with the BBB in Chicago. I have photos and lets not forget that the salon has security cameras and this whole experieince can be verified.

0
★☆☆☆☆

I originally scheduled my appointment on Friday morning (08/13/2010), noticed that the stylist had plenty of openings for Saturday (08/14/2010) so I took the 4:00pm appointment as it fit my schedule. A couple of hours after scheduling my appointment I received a phone call asking if it would be ok for me to come in at 3:30pm instead of 4:00pm (was told that my appointment will require extra time). I altered my schedule for Saturday and agreed to come in 30 min before as requested. Saturday morning on the way to a memorial I received another phone call asking if I can come in at 3:00pm instead of 3:30pm??.at this point I was frustrated as the associate told me that there are too many clients scheduled for that day and that they are going to be extremely busy but they will understand if I can not come in early and the stylist will take care of me in-between and work it out. I informed the clerk that I can not promise but will do my best to get to the salon as soon as possible.
When I arrived at the salon I was the ONLY client there (so much for we are overbooked and need you to come in early)??..receptionist went back got the stylist . I was taken to the rear of the salon to stylists station (usually I get offered water, tea, coffee or some sort of beverage?.but that did not happen this time). Stylist asked what service I am getting done (informed her that I want to match what I had which was done at the salon so they should have record of it??I had two tone highlights which you can clearly see). Right away she went to mix the bleach solution to do blonde highlights??.with my hair you can see that I have thin close to each other two tone highlights so few strands of my dark brown hair show?..my highlights were done soo fast then I was taken to the dryer which a sat at for quite some time under (still no beverage)??hair was checked on about 3 times then I was taken to the washing station. Usually I spend a couple of minutes with the toner on but this time it was on/off within a minute (if not less) ?then taken back to station for my haircut. I asked for 2 inches off with multiple layers may hair was not cut as I asked all the stylist did was give me a QUICK (and I mean QUICK) trim. Dried my hair and called it a day! There was no is this short enough she just started to dry my hair in a hurry (granted I had nothing to do that day and did not need anything special but if I??m paying $135.00+ TIP I would like to expect great service). I have less highlights then my previous appointment and on the left side I have a thick yellow spot and can not put my hair up ?..I would think that a SENIOR hair colorist/stylist would know how to highlight.
Once I checked out I had to wait for my husband to pick me up as he dropped me off at the salon because we were told to hurry due to client overload. I sat down 3-5 min and called him then we go there around 5:00 to pick me up??as soon as I left the door was locked and the girls were ready to go (while on the door it states that salon closes at 6:00pm). I feel horrible to complain but it makes me feel like a piece of trash knowing that I was LIED to and received POOR service with a patch of bleached out hair (I cant even wear my hair up).

Sent multiple e-mails to the salon and up to this day no response. Also filed a complaint with the BBB in Chicago. I have photos and lets not forget that the salon has security cameras and this whole experieince can be verified.

.

Being a mom of 2-year old twins, words like "spa-day" or "pampering" have been lost from my vocabulary for the past couple of years. However, since I had a family wedding to go to, which would literally be one of three "social events" I've been to in the last two years, I decided to treat myself. I felt like I deserved a little me-time to regain my sanity and be a better (maybe even prettier) mom for this occasion.

I was beyond excited about getting eyelash extensions with a girl named Kaitlyn to help remedy my shorter lashes which fell out and were just growing in after pregnancy. I was very happy with Kaitlyn in that I thought that she was very sweet and professional. Unfortunately, she left for another job the following week. She told me the lashes would last about a month and that if a few fall out before then, I should talk to her manager, Kate, who also knew how to do the lashes (although more slowly). She didn't mention any problems with my lashes, or state that they would last for a shorter duration or anything.

About 4-6 days later, the lashes were falling out, even though I used the gentle cleaning pads they provided. The lashes that remained are still spiky and clumped together. On one eye, the lashes are almost completely gone. I've had this procedure done several years back in CA salons with no problem. Therefore, I thought perhaps Kate (the manager) would just need to fill them in or suggest to take them off to start over, or maybe not at all (with a refund, of course). Paying over $100 for a few "permanent" lashes that lasted all of 5 days is not acceptable.

It goes without mention, that I do not have the time to leave numerous messages to speak with Kate (or anyone who could rectify the problem). In between laundry, chasing after the twins, feeding the twins, napping the twins, etc. I left 4 cordial phone messages asking for Kate's input or professional suggestion. Instead, I always got, "She's in a meeting", "She's with a client", "She's gone for the day". They were rude and discourteous, as if I was demanding and annoying, rather than a paying client. All I asked for was a chance for Kate to see what the next step should be. NO CALL BACK!

Unbelievably unprofessional and irresponsible! I'm not one to usually take the time to leave such negative feedback, but I was really looking forward to an enjoyable and much needed "luxury" for myself. It was the biggest waste of time and money, aggravation and frustration. What an utter disappointment! Shame, b/c I was really looking forward to a positive experience for all my other salon needs. NO WAY!

1
★☆☆☆☆

Being a mom of 2-year old twins, words like "spa-day" or "pampering" have been lost from my vocabulary for the past couple of years. However, since I had a family wedding to go to, which would literally be one of three "social events" I've been to in the last two years, I decided to treat myself. I felt like I deserved a little me-time to regain my sanity and be a better (maybe even prettier) mom for this occasion.

I was beyond excited about getting eyelash extensions with a girl named Kaitlyn to help remedy my shorter lashes which fell out and were just growing in after pregnancy. I was very happy with Kaitlyn in that I thought that she was very sweet and professional. Unfortunately, she left for another job the following week. She told me the lashes would last about a month and that if a few fall out before then, I should talk to her manager, Kate, who also knew how to do the lashes (although more slowly). She didn't mention any problems with my lashes, or state that they would last for a shorter duration or anything.

About 4-6 days later, the lashes were falling out, even though I used the gentle cleaning pads they provided. The lashes that remained are still spiky and clumped together. On one eye, the lashes are almost completely gone. I've had this procedure done several years back in CA salons with no problem. Therefore, I thought perhaps Kate (the manager) would just need to fill them in or suggest to take them off to start over, or maybe not at all (with a refund, of course). Paying over $100 for a few "permanent" lashes that lasted all of 5 days is not acceptable.

It goes without mention, that I do not have the time to leave numerous messages to speak with Kate (or anyone who could rectify the problem). In between laundry, chasing after the twins, feeding the twins, napping the twins, etc. I left 4 cordial phone messages asking for Kate's input or professional suggestion. Instead, I always got, "She's in a meeting", "She's with a client", "She's gone for the day". They were rude and discourteous, as if I was demanding and annoying, rather than a paying client. All I asked for was a chance for Kate to see what the next step should be. NO CALL BACK!

Unbelievably unprofessional and irresponsible! I'm not one to usually take the time to leave such negative feedback, but I was really looking forward to an enjoyable and much needed "luxury" for myself. It was the biggest waste of time and money, aggravation and frustration. What an utter disappointment! Shame, b/c I was really looking forward to a positive experience for all my other salon needs. NO WAY!

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.

I had an emergency hair situation on a Sunday and found Jon'Ric online & made an appointment on the web with one of their senior stylists. She expertly fixd a bad home color mistake and gave me a terrific new cut which I get compliments on constantly. I understand they have certified Redken staff and Bumble educated stylists so they really value continuing education to ensure the staff knows exactly what to do for any situation. I was recommended to try a Bumble & Bumble shampoo & conditioner - and am hooked on the stuff. I'll be back to tray their terrific sounding spa services - great couple massages in a relaxing and beautiful environment are hard to find in the area. I definitely recommend - not only for the expert staff, but great convenience in scheduling and ease of parking.

2
★★★★★

I had an emergency hair situation on a Sunday and found Jon'Ric online & made an appointment on the web with one of their senior stylists. She expertly fixd a bad home color mistake and gave me a terrific new cut which I get compliments on constantly. I understand they have certified Redken staff and Bumble educated stylists so they really value continuing education to ensure the staff knows exactly what to do for any situation. I was recommended to try a Bumble & Bumble shampoo & conditioner - and am hooked on the stuff. I'll be back to tray their terrific sounding spa services - great couple massages in a relaxing and beautiful environment are hard to find in the area. I definitely recommend - not only for the expert staff, but great convenience in scheduling and ease of parking.

Pros: highly skilled staff, very convenient - online booking & front door parking

Cons: NONE

.

I have enjoyed being at Jon'Ric. Everyone at Jon'Ric is very wonderful and knows what they are doing from there product knowledge to your hair needs. I have had a great time working and recieving services from all the girl at Jon'Ric. They will be there for all of your beauty needs and wants. Please go and enjoy your time with them and get the ahhhh experience.

2
★★★★★

I have enjoyed being at Jon'Ric. Everyone at Jon'Ric is very wonderful and knows what they are doing from there product knowledge to your hair needs. I have had a great time working and recieving services from all the girl at Jon'Ric. They will be there for all of your beauty needs and wants. Please go and enjoy your time with them and get the ahhhh experience.

Pros: Great product and wonderful people

Cons: none

.

I found Jon'Ric on Bumble's site because I'm hooked on teh products and they're the only salon in Naperville to carry them. I was even more ecstatic to see a grogeous place and fantastic stylists. I started going there now for my hair and LOVE the whole experience from the free hot tea to the great music and neck rubs.

2
★★★★★

I found Jon'Ric on Bumble's site because I'm hooked on teh products and they're the only salon in Naperville to carry them. I was even more ecstatic to see a grogeous place and fantastic stylists. I started going there now for my hair and LOVE the whole experience from the free hot tea to the great music and neck rubs.

Pros: Products, highly experienced staff that listens!!

Cons: none

.

They go out of their way to make the customer feel welcomed and respected. They have an array of remarkable services and cleanliness of the salon is valued, as well. Jon Ric is conveniently missing the pushy receptionist (Ceasar is gem), the piercing techno music, and the agonizing chaos you find in most high-end salon/spas.

The entire staff of Jon Ric of Naperville is a pleasure. Even though I highly recommend my stylist, Jennifer, the entire staff is incredibly trendy and more than capable of satisfying whatever you desire. I previously had the same stylist for over 11 years, and I'm sorry that I didn't make the switch sooner.

2
★★★★★

They go out of their way to make the customer feel welcomed and respected. They have an array of remarkable services and cleanliness of the salon is valued, as well. Jon Ric is conveniently missing the pushy receptionist (Ceasar is gem), the piercing techno music, and the agonizing chaos you find in most high-end salon/spas.

The entire staff of Jon Ric of Naperville is a pleasure. Even though I highly recommend my stylist, Jennifer, the entire staff is incredibly trendy and more than capable of satisfying whatever you desire. I previously had the same stylist for over 11 years, and I'm sorry that I didn't make the switch sooner.

Pros: Excellent prices for their menu of services, Convenient On-Line Booking, Great Atmosphere

Cons: Like most spa's - no cell phones allowed.

.

JonRic International Salon Spa is a luxurious, soothing retreat. Kate gives the most fantastic manicures and pedicures. JonRic's is a wonderful place to relax and be pampered.

2
★★★★★

JonRic International Salon Spa is a luxurious, soothing retreat. Kate gives the most fantastic manicures and pedicures. JonRic's is a wonderful place to relax and be pampered.

Pros: Stylist really listened to me, offered suggestions.

Cons: $22 manicure is a real bargain!

.

The interior is beautiful and the staff is attentive. Christine and Irina are very talented massage therapists.
Ask for a Swedish Massage and then tell them where you need the most attention - very effective way to relieve stress. Always pre-book your appointments. Open most evenings and Sundays!

2
★★★★★

The interior is beautiful and the staff is attentive. Christine and Irina are very talented massage therapists.
Ask for a Swedish Massage and then tell them where you need the most attention - very effective way to relieve stress. Always pre-book your appointments. Open most evenings and Sundays!

Pros: Convenient parking (50ft from door). Open Sundays and most evenings.

.

The salon and staff were great! My only complaint was a particular stylist was very loud and tried to show off way too much. He was way too pushy with his client, which could steer other customers from returning. My service was great , my stylist was great! I will definately be spreading the word about this hot spot!!!

2
★★★★★

The salon and staff were great! My only complaint was a particular stylist was very loud and tried to show off way too much. He was way too pushy with his client, which could steer other customers from returning. My service was great , my stylist was great! I will definately be spreading the word about this hot spot!!!

Pros: the quality of service

Cons: just one of the stylists were too showy

.

The anti-cellulite treatment which I was skeptical about, really took inches off my thighs! I'm absolutely amazed!

2
★★★★★

The anti-cellulite treatment which I was skeptical about, really took inches off my thighs! I'm absolutely amazed!

Pros: convenient parking

.

I started going just for hair services but quickly became a regular at the spa - the massages are addictive.

2
★★★★★

I started going just for hair services but quickly became a regular at the spa - the massages are addictive.

Pros: relaxing environment, friendly staff

.

gorgeous facility, great staff, wide variety of services.... I love it. The Digitize concept was truly unique and I'd highly recommend it since there's nothing like it around.

2
★★★★★

gorgeous facility, great staff, wide variety of services.... I love it. The Digitize concept was truly unique and I'd highly recommend it since there's nothing like it around.

Pros: interior decor, staff, hot tea

Cons: -----

 

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