Jly Computer

★☆☆☆☆

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I went here about a year ago, they're a bunch of con artists.

I asked for a quote to fix my laptop. They insisted I bring it in, and refused to give me a quote on the phone. I bring it in, they insist that they have a repair tech look at it, told me to come back in a few days. I come back, they tell me the same stuff I told them, didn't know how to fix it. They all of a sudden request a diagnostic fee, even though they never informed me of it. He then pulls a sign from UNDER the counter, and puts it up, that says the diagnostic fee prices, claims it's been on the desk the whole time (even though he clearly just put it up).

I refused to pay, the manager started screaming and throwing a hissy fit over the supposed $70 I owed him for his technician's "hard effort and time" (he unscrewed a few screws, probably took him five minutes, confirmed what I told him was wrong with it). Extremely unprofessional. He ended up throwing my laptop, then completely disassembled, into a box and I left.

Oh, and his so called "technician" also damaged my laptop- bent the pins where the hard drive connects (why he was even screwing around with those pins is beyond me- it was for an issue with the LCD screen).

Long story short, don't waste your time and money here. Try a different place.

1
★☆☆☆☆

I went here about a year ago, they're a bunch of con artists.

I asked for a quote to fix my laptop. They insisted I bring it in, and refused to give me a quote on the phone. I bring it in, they insist that they have a repair tech look at it, told me to come back in a few days. I come back, they tell me the same stuff I told them, didn't know how to fix it. They all of a sudden request a diagnostic fee, even though they never informed me of it. He then pulls a sign from UNDER the counter, and puts it up, that says the diagnostic fee prices, claims it's been on the desk the whole time (even though he clearly just put it up).

I refused to pay, the manager started screaming and throwing a hissy fit over the supposed $70 I owed him for his technician's "hard effort and time" (he unscrewed a few screws, probably took him five minutes, confirmed what I told him was wrong with it). Extremely unprofessional. He ended up throwing my laptop, then completely disassembled, into a box and I left.

Oh, and his so called "technician" also damaged my laptop- bent the pins where the hard drive connects (why he was even screwing around with those pins is beyond me- it was for an issue with the LCD screen).

Long story short, don't waste your time and money here. Try a different place.

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