Rooms 4 Kids

★★★☆☆
  • 629 W Cermak Rd

    Chicago, IL 60616

    Map & Directions
  • 312-226-6666

About Rooms 4 Kids

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We visited this store in January 2018, and bought a bedroom set for our kids. One of the items, a horizontal bookshelf, was not available at the time. They guaranteed that this would be delivered separately later, and we prepaid for it, together with the rest of the order. The timeline for delivery came and went and there was no delivery or contact from the store. We initiated what turned out to be an incredible ordeal, contacting the store by phone and email, repeated times. Through this period we got them to acknowledge our messages three or four times, while most of them went unanswered. They never disputed that they owed us the bookshelf, but never explained what was going on or when we should be receiving it. I write this review in December, 2019; WE HAVE BEEN TRYING TO RECEIVE DELIVERY OF OUR PURCHASED FURNITURE FOR TWO YEARS! A few months ago we threatened for the first time to write about our ordeal in these review forums. Within hours they responded to our message, saying that this bookcase is no longer made, and offering to reimburse us for the amount we had paid almost two years ago (never acknowledging that the kids' bedroom would forever lack a bookcase matching the rest of the furniture we purchased from them). Well, this was three months ago, we never received payment, and they never acknowledged our follow-up emails. We are now starting legal measures against the store and I decided to leave this review in as many forums as I possibly can.

1
★☆☆☆☆

We visited this store in January 2018, and bought a bedroom set for our kids. One of the items, a horizontal bookshelf, was not available at the time. They guaranteed that this would be delivered separately later, and we prepaid for it, together with the rest of the order. The timeline for delivery came and went and there was no delivery or contact from the store. We initiated what turned out to be an incredible ordeal, contacting the store by phone and email, repeated times. Through this period we got them to acknowledge our messages three or four times, while most of them went unanswered. They never disputed that they owed us the bookshelf, but never explained what was going on or when we should be receiving it. I write this review in December, 2019; WE HAVE BEEN TRYING TO RECEIVE DELIVERY OF OUR PURCHASED FURNITURE FOR TWO YEARS! A few months ago we threatened for the first time to write about our ordeal in these review forums. Within hours they responded to our message, saying that this bookcase is no longer made, and offering to reimburse us for the amount we had paid almost two years ago (never acknowledging that the kids' bedroom would forever lack a bookcase matching the rest of the furniture we purchased from them). Well, this was three months ago, we never received payment, and they never acknowledged our follow-up emails. We are now starting legal measures against the store and I decided to leave this review in as many forums as I possibly can.

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Our bunk beds were here within a week and they look BEAUTIFUL! I am so happy with the quality and the price was fantastic compared to the other places we looked. The salesmen were very helpful in the store and on the phone and were not

3
★★★★★

Our bunk beds were here within a week and they look BEAUTIFUL! I am so happy with the quality and the price was fantastic compared to the other places we looked. The salesmen were very helpful in the store and on the phone and were not

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Well crafted furniture for kids. Recently, we have purchased a bunk bed and study tables for our kids which is nice and we got it at competitive prices. They have a good customer service with huge variety of furniture. We will definitely go there again.

4
★★★★☆

Well crafted furniture for kids. Recently, we have purchased a bunk bed and study tables for our kids which is nice and we got it at competitive prices. They have a good customer service with huge variety of furniture. We will definitely go there again.

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Cannot believe that there are any bad reviews? This is a company that has taken care of all of my family for over 20 years. They are trust worthy and will definately do what they say thet are going to do! If you have any doubt, go and see for yourself.

2
★★★★★

Cannot believe that there are any bad reviews? This is a company that has taken care of all of my family for over 20 years. They are trust worthy and will definately do what they say thet are going to do! If you have any doubt, go and see for yourself.

Pros: In Stock!

Cons: Don't have any.

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Looked all over Chicago land to find a quality made twin over full bunk bed set . We came across Rooms4kids in a parents magazine, went in to see what they had and hands down they had the best selection and quality that we've seen in our search. Purchased the kids bed on a Tuesday and had it Saturday morning. My sister came by to see the beds, she's going this weekend to order a white set for her girls . I would for sure recommend this store to friends and family. The owner Brad was very nice, and his managers Tim and Pat were very helpful.

2
★★★★★

Looked all over Chicago land to find a quality made twin over full bunk bed set . We came across Rooms4kids in a parents magazine, went in to see what they had and hands down they had the best selection and quality that we've seen in our search. Purchased the kids bed on a Tuesday and had it Saturday morning. My sister came by to see the beds, she's going this weekend to order a white set for her girls . I would for sure recommend this store to friends and family. The owner Brad was very nice, and his managers Tim and Pat were very helpful.

Pros: Great customer service

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I went to Rooms 4 Kids once with my husband, and will NEVER go back! The owner, I think his name is Pat, continuously tried to upsell us, once he saw that we were interested in one piece of furniture. He spouted off so many different prices for the same furniture, you didn't know what to believe. At one point he left to take care of something else, which is when we spoke with a courteous salesman, but he had to check with the owner anytime we had a question. When the owner came back and I asked about pricing on an item, because I wanted to confirm what he had said earlier, all of a sudden the price went up!
Do yourself a favor, go somewhere else, and spend the extra money. At a reputable store at least you will KNOW what the prices and return policies are. Do NOT trust what this guy tells you!!!
I can't attest to the furniture, as we did not buy. However, I would never want to give this guy my business.

0
★☆☆☆☆

I went to Rooms 4 Kids once with my husband, and will NEVER go back! The owner, I think his name is Pat, continuously tried to upsell us, once he saw that we were interested in one piece of furniture. He spouted off so many different prices for the same furniture, you didn't know what to believe. At one point he left to take care of something else, which is when we spoke with a courteous salesman, but he had to check with the owner anytime we had a question. When the owner came back and I asked about pricing on an item, because I wanted to confirm what he had said earlier, all of a sudden the price went up!
Do yourself a favor, go somewhere else, and spend the extra money. At a reputable store at least you will KNOW what the prices and return policies are. Do NOT trust what this guy tells you!!!
I can't attest to the furniture, as we did not buy. However, I would never want to give this guy my business.

Pros: Showroom furniture looks good

Cons: The owner

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We bought 3 beds from this store within 3 years. Since our great experience with the first purchase, we always go back to this store whenever we look for children furniture. Great customer service and good quality craftsmanship, that's why we keep going back to this store. Thanks.

2
★★★★★

We bought 3 beds from this store within 3 years. Since our great experience with the first purchase, we always go back to this store whenever we look for children furniture. Great customer service and good quality craftsmanship, that's why we keep going back to this store. Thanks.

Pros: A lot selections, great customer service

Cons: none so far

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bought a set of bunk beds. pat and tim were very helpful thru the sales process. since they had the bed in stock, it took just a few days to get the bed and the delivery guys were neat and fast with the set up. thanks

2
★★★★☆

bought a set of bunk beds. pat and tim were very helpful thru the sales process. since they had the bed in stock, it took just a few days to get the bed and the delivery guys were neat and fast with the set up. thanks

Pros: great selection

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I bought a bedroom set for my son about 6 mos. ago. One of the drawers was not gliding to my liking. They had someone come out to try to repair it twice. Tim realized I was not satisfied, so he did not hesitate to replace the 4 drawer underbed storage unit. It took some calls to get it finally resolved, but the new unit works great. The quality is great for the price.....you can easily pay 20 % more locally, for the exact same furniture.

2
★★★★☆

I bought a bedroom set for my son about 6 mos. ago. One of the drawers was not gliding to my liking. They had someone come out to try to repair it twice. Tim realized I was not satisfied, so he did not hesitate to replace the 4 drawer underbed storage unit. It took some calls to get it finally resolved, but the new unit works great. The quality is great for the price.....you can easily pay 20 % more locally, for the exact same furniture.

Pros: good quality for the price

Cons: It took some calling to get it right.....

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Initially I was searching for a certain brand they show on their web site. I called to confirm that they had what I was looking for (they lied). After a 2hr journey to get there I find out they dont even carry the brands posted on their site! They carry some look alike off brand of a lesser quality and tried to tell me I really didnt want what I want. Never again!

0
★☆☆☆☆

Initially I was searching for a certain brand they show on their web site. I called to confirm that they had what I was looking for (they lied). After a 2hr journey to get there I find out they dont even carry the brands posted on their site! They carry some look alike off brand of a lesser quality and tried to tell me I really didnt want what I want. Never again!

Pros: none!

Cons: Where do I start?

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First of all, the positive review here is by an employee, Tim. Secondly, they are notorious for the bait and switch. Lastly, you get what you pay for, and only if you are lucky enough to actually receive it. Good luck getting a phone call returned when they mess up!!!

Don't get yourself involved with these people, trust me.

0
★☆☆☆☆

First of all, the positive review here is by an employee, Tim. Secondly, they are notorious for the bait and switch. Lastly, you get what you pay for, and only if you are lucky enough to actually receive it. Good luck getting a phone call returned when they mess up!!!

Don't get yourself involved with these people, trust me.

Pros: Cheap

Cons: Cheap furniture, poor service

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Made a purchase over a year ago for my daughter. I have been back twice to purchase addional items. The stuff has a 5 year guarantee. Best prices around for top quality furniture.

2
★★★★★

Made a purchase over a year ago for my daughter. I have been back twice to purchase addional items. The stuff has a 5 year guarantee. Best prices around for top quality furniture.

Pros: All Hardwood Furniture Quality made & Strong. Great Prices

Cons: Only 1 Location

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This place is not worthy of their word. Salesman/Owner promised 5 year warranty. He will not return phone calls or keep to his promises for furniture that does not work well. Free mattresses are cheap, and furniture breaks easily.

0
★☆☆☆☆

This place is not worthy of their word. Salesman/Owner promised 5 year warranty. He will not return phone calls or keep to his promises for furniture that does not work well. Free mattresses are cheap, and furniture breaks easily.

Pros: Nice Looking furniture

Cons: Bad Customer Service

 

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