Budget Truck Rental - TROY STORAGE

★☆☆☆☆
  • 104 MCDONALD BLVD

    TROY, IL 62294

    Map & Directions
  • 618-667-6933

About Budget Truck Rental - TROY STORAGE

Categories
Hours
Please contact location for hours

Automotive

Automotive
More choices in Troy:
Resultset_next

U-Haul Neighborhood Dealer

816 Highway 231 S Troy, AL

Resultset_next

U-Haul Co

5006 Co Rd 2290 Troy, AL

1.0 1
Hi! Sign in to let us know how Budget Truck Rental - TROY STORAGE was?
Write a Review
.

Boy did this place ruin my moving day! I made my reservation online 5 days before I was supposed to pick up my truck, I made a follow-up call to confirm, and I was told everything was OK. I told the gentleman here that I had accidentally typed in the wrong phone number on the online reservation: he wrote down the correct number and assured me that it would be fine. I showed up at the correct time to get my truck, and guess what?: no truck available. He said that he tried to call me ahead of time and the phone number was bad. I replied, ""Yes, I know, I called you and specifically told you that I entered the wrong phone number online."" He apparently forgot about that. The guy tried call to a few truck rental places nearby, but nothing was available. Finally he said that a truck would be available at the O'Fallon, IL location and he gave me their phone number. I called and no one answered. I finally called Budget's 800 number, told them about my situation, and guess what they did? They forwarded me again to the O'Fallon ... I made my reservation online 5 days before I was supposed to pick up my truck, I made a follow-up call to confirm, and I was told everything was OK. I told the gentleman here that I had accidentally typed in the wrong phone number on the online reservation: he wrote down the correct number and assured me that it would be fine. I showed up at the correct time to get my truck, and guess what?: no truck available. He said that he tried to call me ahead of time and the phone number was bad. I replied, ""Yes, I know, I called you and specifically told you that I entered the wrong phone number online."" He apparently forgot about that. The guy tried call to a few truck rental places nearby, but nothing was available. Finally he said that a truck would be available at the O'Fallon, IL location and he gave me their phone number. I called and no one answered. I finally called Budget's 800 number, told them about my situation, and guess what they did? They forwarded me again to the O'Fallon location, and again they didn't answer the phone. An infinite loop as they say in computer programming. I called U-haul, they were able to accommodate me that afternoon (on a Saturday nonetheless, the busiest moving day), and I was able to speak to people who knew what they were doing. Budget caused me unceasing stress, and no one there could do anything to remedy my situation. Avoid Budget rental trucks, especially this location, like the plague!

0
★☆☆☆☆

Boy did this place ruin my moving day! I made my reservation online 5 days before I was supposed to pick up my truck, I made a follow-up call to confirm, and I was told everything was OK. I told the gentleman here that I had accidentally typed in the wrong phone number on the online reservation: he wrote down the correct number and assured me that it would be fine. I showed up at the correct time to get my truck, and guess what?: no truck available. He said that he tried to call me ahead of time and the phone number was bad. I replied, ""Yes, I know, I called you and specifically told you that I entered the wrong phone number online."" He apparently forgot about that. The guy tried call to a few truck rental places nearby, but nothing was available. Finally he said that a truck would be available at the O'Fallon, IL location and he gave me their phone number. I called and no one answered. I finally called Budget's 800 number, told them about my situation, and guess what they did? They forwarded me again to the O'Fallon ... I made my reservation online 5 days before I was supposed to pick up my truck, I made a follow-up call to confirm, and I was told everything was OK. I told the gentleman here that I had accidentally typed in the wrong phone number on the online reservation: he wrote down the correct number and assured me that it would be fine. I showed up at the correct time to get my truck, and guess what?: no truck available. He said that he tried to call me ahead of time and the phone number was bad. I replied, ""Yes, I know, I called you and specifically told you that I entered the wrong phone number online."" He apparently forgot about that. The guy tried call to a few truck rental places nearby, but nothing was available. Finally he said that a truck would be available at the O'Fallon, IL location and he gave me their phone number. I called and no one answered. I finally called Budget's 800 number, told them about my situation, and guess what they did? They forwarded me again to the O'Fallon location, and again they didn't answer the phone. An infinite loop as they say in computer programming. I called U-haul, they were able to accommodate me that afternoon (on a Saturday nonetheless, the busiest moving day), and I was able to speak to people who knew what they were doing. Budget caused me unceasing stress, and no one there could do anything to remedy my situation. Avoid Budget rental trucks, especially this location, like the plague!

 

Wait, you're the expert.

If you've been to or used Budget Truck Rental - TROY STORAGE, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review