Advance Ambulance & Medicar

★★★☆☆
The leader in healthcare transportation in Chicagoland.
  • 5567 N Elston Ave

    Chicago, IL 60630

    Map & Directions
  • 773-774-8999

Health & Medical

Health & Medical
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3.0 2
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This company does not care about anything but money. They often dont even have the supplies to stock the ambulance properly to state specs. When they do have the supplies the equipment doesnt work (cardiac monitors or the ambulance itself). If, by chance, they do have everything working they have employees that dont give a HOOT what happens. As someone who has inside knowledge about the company I know that they have employees that are under the influence and that management KNOWS ABOUT IT. I also know that they have employees (medicar drivers) that have charged their customers MORE than what the ride should have costed and pocketed the money. When the customer called in NOTHING WAS DONE ABOUT THE EMPLOYEE IN QUESTION!!!
The ambulance garage is another entire subject. DISGUSTING!!!! Diesel fume dust caked so thick on the wall that you could write your name with your finger!! The employees are subjected to dieself fumes and carbon monoxide because the mechanic doesnt have an exhaust system to evacuate the exhaust from the running ambulance. The walls near the back entrance where the ambulances are washed HAVE MOLD on them because the water splashes on the wall!!!
Every couple of months employees have to sit through a meeting on billing practices and run report documentation. During one such "meeting" we were told not to document the fact that a patient was ambulatory (able to walk) because if we documented that on our run reports that Medicare would not pay us. We were told to just "leave that out" so that they could get paid....I am no lawyer but I would think that constitutes MEDICARE FRAUD!!!
I would HIGHLY RECOMMEND anyone needing a transport to the ER that necessitates a private ambulance to call ANYONE else besides Advance Ambulance. If your family member of loved one is being transfered from one hospital to another they use private ambulance companies to do that....ASK WHICH COMPANY THEY PLAN ON USING!!! Dont USE ADVANCE!!!

0
★☆☆☆☆

This company does not care about anything but money. They often dont even have the supplies to stock the ambulance properly to state specs. When they do have the supplies the equipment doesnt work (cardiac monitors or the ambulance itself). If, by chance, they do have everything working they have employees that dont give a HOOT what happens. As someone who has inside knowledge about the company I know that they have employees that are under the influence and that management KNOWS ABOUT IT. I also know that they have employees (medicar drivers) that have charged their customers MORE than what the ride should have costed and pocketed the money. When the customer called in NOTHING WAS DONE ABOUT THE EMPLOYEE IN QUESTION!!!
The ambulance garage is another entire subject. DISGUSTING!!!! Diesel fume dust caked so thick on the wall that you could write your name with your finger!! The employees are subjected to dieself fumes and carbon monoxide because the mechanic doesnt have an exhaust system to evacuate the exhaust from the running ambulance. The walls near the back entrance where the ambulances are washed HAVE MOLD on them because the water splashes on the wall!!!
Every couple of months employees have to sit through a meeting on billing practices and run report documentation. During one such "meeting" we were told not to document the fact that a patient was ambulatory (able to walk) because if we documented that on our run reports that Medicare would not pay us. We were told to just "leave that out" so that they could get paid....I am no lawyer but I would think that constitutes MEDICARE FRAUD!!!
I would HIGHLY RECOMMEND anyone needing a transport to the ER that necessitates a private ambulance to call ANYONE else besides Advance Ambulance. If your family member of loved one is being transfered from one hospital to another they use private ambulance companies to do that....ASK WHICH COMPANY THEY PLAN ON USING!!! Dont USE ADVANCE!!!

Pros: NONE

Cons: EVERYTHING

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I just want to say that Advance Ambulance and the crew were very professional and caring when I had to go to the hospital. The crew was really nice. they new what they were doing. To the crew that took me to the hospital I want to say God Bless You and Thank You Very Much for taking care of me in my need.
Allison Flores

2
★★★★★

I just want to say that Advance Ambulance and the crew were very professional and caring when I had to go to the hospital. The crew was really nice. they new what they were doing. To the crew that took me to the hospital I want to say God Bless You and Thank You Very Much for taking care of me in my need.
Allison Flores

 

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