Land Rover of Hoffman Estates
About Land Rover of Hoffman Estates
- Details
- Hours
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Monday: 09:00 AM - 09:00 PM
Tuesday: 09:00 AM - 09:00 PM
Wednesday: 09:00 AM - 09:00 PM
Thursday: 09:00 AM - 09:00 PM
Friday: 09:00 AM - 06:00 PM
Saturday: 09:00 AM - 06:00 PM
Sunday: Closed
Automotive
Overall I would rate my experience with Bill Jacobs Land Rover as excellent. The staff was extremely generous and knowledgeable. That level of professionalism is very important to me. I am most definitely going to recommend them to friends and family. I am very pleased with my purchase.
My salesman sat in the car with me while the paperwork was being prepared and explained the basics and answered any questions that I had.
I had to have the vehicle towed in, but service was extremely accommodating and my regular consultant did his usual fine job with every detail. I loved that he always takes the time to explain everything to me. Thank you.
Once I was able to get onto the office to actually sign the paperwork, it was fine. It just took too long for me to get into the office. The wait time could have been better.
We had an awfully long wait after deciding to purchase the car to see the manager. Apparently you are under-staffed on Friday nights. We were there for over three hours! The manager did give an eloquent apology for our wait. It was very smooth once we got in to see the finance manager, but the wait was especially infuriating to my husband who really sees such issues as poor customer service. Overall, She called and sent a thank you card. She is very sweet and hardworking. I will definitely consult her in the future.
Latest reviews from Citysearch.
I really enjoyed working with the enthusiastic and energetic staff at Bill Jacobs. They have really great customer service which results in great customer satisfaction!
More about Land Rover of Hoffman Estates
At Land Rover of Hoffman Estates we don't just sell cars, we provide a complete car buying experience. We provide our customers with everything from car repair services, auto parts sales to car loan and lease financing. Come visit us today at 1051 West Higgins Road and let show you how easy the car buying experience can be at Land Rover of Hoffman Estates.
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