First Choice Remodeling and Development Group, Inc.

★★★☆☆
The Choice You Deserve
  • 1500 Skokie Blvd

    Northbrook, IL 60062

    Map & Directions
  • 847-564-9300

Home Construction & Remodeling

Home Construction & Remodeling
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To whom it may concern:

Our master bathroom shower needed an update. In these turbulent economic times, we did not want to put a lot of money into the update because we did not know if we would be able to get it back out of the house any time soon. We contacted 5 contractors and asked for quotes. After 4 of the 5 contacted us back and came out to view the job, only Dominic with First Choice delivered on what he promised. He was the only one to provide the estimate on time and was very professional in his presentation and representation with the company. After waiting to hear back from the other contractors, we quickly realized that the price quoted by First Choice was very fair and and even flexible. Dominic was ready and willing to work within our budget and timeframe. We felt very comfortable that First Choice was a reputable company that acted with integrity and was looking to make long-term customers. Needless to say, we chose First Choice for our remodel.

The execution of the remodel went very smooth. Dominic really went out of his way to meet us at both tile and home improvement stores in blizzard conditions to ensure that we had guidance on picking out the most modern tile and shower stalls available. When it came time to begin work, the First Choice team was on-time everyday and was very personable and professional. This made our family feel very comfortable since my wife and two little children were home alone with the workers. The First Choice team really went above and beyond in finding creative solutions to small problems
that they encountered and in getting the work done on time. They were very clean and really left our remodel looking and functioning great.

Obviously, we would recommend First Choice for your remodel. We were very pleased with both the company and with Dominic as a project manager. We will be looking to use First Choice for our other home improvement needs
this year.

5
★★★★★

To whom it may concern:

Our master bathroom shower needed an update. In these turbulent economic times, we did not want to put a lot of money into the update because we did not know if we would be able to get it back out of the house any time soon. We contacted 5 contractors and asked for quotes. After 4 of the 5 contacted us back and came out to view the job, only Dominic with First Choice delivered on what he promised. He was the only one to provide the estimate on time and was very professional in his presentation and representation with the company. After waiting to hear back from the other contractors, we quickly realized that the price quoted by First Choice was very fair and and even flexible. Dominic was ready and willing to work within our budget and timeframe. We felt very comfortable that First Choice was a reputable company that acted with integrity and was looking to make long-term customers. Needless to say, we chose First Choice for our remodel.

The execution of the remodel went very smooth. Dominic really went out of his way to meet us at both tile and home improvement stores in blizzard conditions to ensure that we had guidance on picking out the most modern tile and shower stalls available. When it came time to begin work, the First Choice team was on-time everyday and was very personable and professional. This made our family feel very comfortable since my wife and two little children were home alone with the workers. The First Choice team really went above and beyond in finding creative solutions to small problems
that they encountered and in getting the work done on time. They were very clean and really left our remodel looking and functioning great.

Obviously, we would recommend First Choice for your remodel. We were very pleased with both the company and with Dominic as a project manager. We will be looking to use First Choice for our other home improvement needs
this year.

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I say Last Choice or no choice at all! My first clue that I was going to have a bad experience with should have come at the beginning. We had communication problems with Dominic when trying to obtain the proposal. After getting the proposal and signing the contract, Dominic was working on getting the permit. We wanted status updates on what was happening each day and there were days when we would leave messages and not get a response back yet. Finally, I called the village myself and they said they left message for Dominic and he didn't call them back either. When I asked Dominic about it, he gave me some fluffed up lie. That should have been my second red flag. Then they started the job but it took a lot longer than he told us it would. There were many details that he promised when he was at our house and then when we would come home, the exact opposite was done. Then they would have to spend more time correcting what they did. When I asked the installer why certain things would bought, he told me that Dominic buys all the materials and made him use these materials. Even the installer didn't think that he should use these materials, but Dominic told him to, so that is what he did. The communication was very poor. We wanted them to finish so bad so we can just get them out of our house and move on. After they finished and we paid them we found so many more problems (the island was not built correctly and was a potential hazard). We didn't want them to come back into the house to fix because they cut so many corners when doing the job we felt they would just make it worse if they had to fix. We asked them for credit so we can have it fixed and done right. But I actually got into an argument with Dominic and he insulted me. I'm working on trying to obtain contact of the owner of the company so maybe they can make right from all of Dominic's wrongs. I will keep you all posted if they do. 1/10/2011.

1
★☆☆☆☆

I say Last Choice or no choice at all! My first clue that I was going to have a bad experience with should have come at the beginning. We had communication problems with Dominic when trying to obtain the proposal. After getting the proposal and signing the contract, Dominic was working on getting the permit. We wanted status updates on what was happening each day and there were days when we would leave messages and not get a response back yet. Finally, I called the village myself and they said they left message for Dominic and he didn't call them back either. When I asked Dominic about it, he gave me some fluffed up lie. That should have been my second red flag. Then they started the job but it took a lot longer than he told us it would. There were many details that he promised when he was at our house and then when we would come home, the exact opposite was done. Then they would have to spend more time correcting what they did. When I asked the installer why certain things would bought, he told me that Dominic buys all the materials and made him use these materials. Even the installer didn't think that he should use these materials, but Dominic told him to, so that is what he did. The communication was very poor. We wanted them to finish so bad so we can just get them out of our house and move on. After they finished and we paid them we found so many more problems (the island was not built correctly and was a potential hazard). We didn't want them to come back into the house to fix because they cut so many corners when doing the job we felt they would just make it worse if they had to fix. We asked them for credit so we can have it fixed and done right. But I actually got into an argument with Dominic and he insulted me. I'm working on trying to obtain contact of the owner of the company so maybe they can make right from all of Dominic's wrongs. I will keep you all posted if they do. 1/10/2011.

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Message from First Choice Remodeling and Development Group, Inc.

First Choice Remodeling is a licensed bonded and insured home improvement company that has been serving the Chicagoland and suburb areas for many years now. Our family owned and operated business is here to help you achieve your every home remodeling desire from simple room makeovers to whole house renovations, First Choice Remodeling does it all. Our professional staff has one goal, to make your every dream come true. This company was established with the realization that your home is one of the most important purchases you and your family will ever make. This is why we are completely aware of the negative aspects that come along with the home improvement industry and we treat each and every client with the respect and dignity that they deserve. First Choice Remodeling has seen the different ways the industry has of conducting poor business and that is why we strive on treating our customers the same way we would want to be treated. Each and every homeowner expects the best service possible and that is exactly why First Choice Remodeling will not consider a job completed until you, as the customer, are completely satisfied. Our knowledgeable staff is always ready to accomplish each and every one of your needs with the highest quality of craftsmanship at an affordable price. Our magnificent levels of professionalism will show you exactly why our customers continue to return to First Choice Remodeling for their home improvement needs. First Choice Remodeling is here to make your home improvement dreams come true.

More about First Choice Remodeling and Development Group, Inc.

Working closely with the home or business owners, we ensure that the project is thoroughly planned and carefully coordinated. Then, we deliver top quality services that follow the approved plans, follow all specifications, and meet all required codes and acceptable standards - within budget and on schedule.

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