Popeye's Chicken & Biscuits

★★★☆☆
  • 2180 Randall Rd

    Carpentersville, IL 60110

    Map & Directions
  • 847-551-1843

About Popeye's Chicken & Biscuits

Details
Hours
Mon-Sun: 12am-10pm, 10:30pm-12am

Food

Food
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The service in this location is very bad. We went to the drive thru and waited for a while but still nobody greeted or took our order until we said hello through the speaker. Service was very slow, this lady took her sweet time to give us our order. When she handed the box of chicken, my husband asked her if she gave us 10 pieces. She did not utter a word, just nodded and gave us our change back. The box looked small so I counted the chicken and sure enough there were only 8 pieces. We had to drive back. I went inside and talked to the same lady. She did not even say anything, just counted the chicken and added 2 more pieces. I know we make mistakes but at least if you are working in a customer service you should at least be courteous, friendly and apologetic. We are not from this location, we just happen to attend my sister-in law's party in Huntley and she asked us to buy chicken for her. She told us that this location has very bad bad service and staff are very rude and unfriendly.

1
★☆☆☆☆

The service in this location is very bad. We went to the drive thru and waited for a while but still nobody greeted or took our order until we said hello through the speaker. Service was very slow, this lady took her sweet time to give us our order. When she handed the box of chicken, my husband asked her if she gave us 10 pieces. She did not utter a word, just nodded and gave us our change back. The box looked small so I counted the chicken and sure enough there were only 8 pieces. We had to drive back. I went inside and talked to the same lady. She did not even say anything, just counted the chicken and added 2 more pieces. I know we make mistakes but at least if you are working in a customer service you should at least be courteous, friendly and apologetic. We are not from this location, we just happen to attend my sister-in law's party in Huntley and she asked us to buy chicken for her. She told us that this location has very bad bad service and staff are very rude and unfriendly.

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The service in this location is very bad.
We ordered by drive thru and we had to wait a while, nobody greeted us or took our order until we said hello through the speaker. Then this lady took her sweet time to give us our order. My

3
★★★★★

The service in this location is very bad.
We ordered by drive thru and we had to wait a while, nobody greeted us or took our order until we said hello through the speaker. Then this lady took her sweet time to give us our order. My

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I stopped at the Popeye's Cicken in Carpentersville, IL after Church Sunday, 2/13/11. The person working the drive-thru was very, very rude and impatient. I drove to the window and was going to ask to speak to the manager, but the rude person at the window was the Manager. I couldn't believe it. She had the nerve to say if I didn't like the service, then call the # on the window and complain. I wrote the number down, called when I got home, and to my shock again, the # was to the store and that same rude manager answered the phone. I drove 15 miles to get to this Popeyes which is a fairly new location. As tough as the economy is right now, you would think the manager of all people would be more appreciative of business. I guess not!!!

1
★☆☆☆☆

I stopped at the Popeye's Cicken in Carpentersville, IL after Church Sunday, 2/13/11. The person working the drive-thru was very, very rude and impatient. I drove to the window and was going to ask to speak to the manager, but the rude person at the window was the Manager. I couldn't believe it. She had the nerve to say if I didn't like the service, then call the # on the window and complain. I wrote the number down, called when I got home, and to my shock again, the # was to the store and that same rude manager answered the phone. I drove 15 miles to get to this Popeyes which is a fairly new location. As tough as the economy is right now, you would think the manager of all people would be more appreciative of business. I guess not!!!

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We used to go to the Popeye's Chicken in Woodstock, but now we have one closer. We love to get the mixed package of chicken, both spicy and regular. I love the crunchy coating and it always tastes fresh. I also like their mashed potatoes and slaw.

5
★★★★★

We used to go to the Popeye's Chicken in Woodstock, but now we have one closer. We love to get the mixed package of chicken, both spicy and regular. I love the crunchy coating and it always tastes fresh. I also like their mashed potatoes and slaw.

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