True Value

★★★☆☆
  • 790 W Euclid Ave

    Palatine, IL 60067

    Map & Directions
  • 847-705-9200

Home & Garden

Home & Garden
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3.0 4
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This is one of my favorite stores I have been coming here since they opened, and they are always so helpful. I am a busy mom and they make if fast and easy to get what I want and get back to my busy life!

2
★★★★★

This is one of my favorite stores I have been coming here since they opened, and they are always so helpful. I am a busy mom and they make if fast and easy to get what I want and get back to my busy life!

Pros: There is always someone around to help me!

.

This store has shown me true customer service. I spent most of my weekend at this store getting projects done. The help of the employees really made my jobs a lot easier and I appreciate their time. They were very friendly and the store itself was organized and very cleanly. Thank you True Value for all of your help!

5
★★★★★

This store has shown me true customer service. I spent most of my weekend at this store getting projects done. The help of the employees really made my jobs a lot easier and I appreciate their time. They were very friendly and the store itself was organized and very cleanly. Thank you True Value for all of your help!

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This store has no respect for its customers and its managers are complete idiots. My sister spent $50 buying some things. On her way out of the store, the alarm went off. They checked her stuff, but believed that she was trying to steal something. They proceeded to search her purse and wand her body looking for stolen items. This is after she had just paid for her purchases. Finding nothing, they then asked her to take her shoes off and this is where she drew the line. The manager then proceeded to call the police on her. After wasting her time, humiliating her and embarrassing her, she was finally allowed to leave. No apology from the management. They were "just doing their job."

Their behavior defies all logic. A 40 year old woman who just spent $50 in their store is accused of stealing and has the police called on her.

STAY AWAY - they don't deserve your business.

0
★☆☆☆☆

This store has no respect for its customers and its managers are complete idiots. My sister spent $50 buying some things. On her way out of the store, the alarm went off. They checked her stuff, but believed that she was trying to steal something. They proceeded to search her purse and wand her body looking for stolen items. This is after she had just paid for her purchases. Finding nothing, they then asked her to take her shoes off and this is where she drew the line. The manager then proceeded to call the police on her. After wasting her time, humiliating her and embarrassing her, she was finally allowed to leave. No apology from the management. They were "just doing their job."

Their behavior defies all logic. A 40 year old woman who just spent $50 in their store is accused of stealing and has the police called on her.

STAY AWAY - they don't deserve your business.

Cons: HORRIBLE managment and customer service

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Avoid this store like the plague . . . they have no respect for their customers and its managers are complete idoiots.

My sister spent $50 buying some things. On her way out of the store, the alarm went off. They checked her stuff, but believed that she was trying to steal something. They proceeded to search her purse and wand her looking for stolen items. This is after she had just paid for her purchases. Finding nothing, they then asked her to take her shoes off and this is where she drew the line. The manager then proceeded to call the police on her. After wasting her time, humiliating her and embarrassing her, she was finally allowed to leave. No apology from the management. They were "just doing their job."

Their behavior defies all logic. A 40 year old woman who just spent $50 in their store is accused of stealing and has the police called on her. Seriously???

STAY AWAY - they don't deserve your business.

1
★☆☆☆☆

Avoid this store like the plague . . . they have no respect for their customers and its managers are complete idoiots.

My sister spent $50 buying some things. On her way out of the store, the alarm went off. They checked her stuff, but believed that she was trying to steal something. They proceeded to search her purse and wand her looking for stolen items. This is after she had just paid for her purchases. Finding nothing, they then asked her to take her shoes off and this is where she drew the line. The manager then proceeded to call the police on her. After wasting her time, humiliating her and embarrassing her, she was finally allowed to leave. No apology from the management. They were "just doing their job."

Their behavior defies all logic. A 40 year old woman who just spent $50 in their store is accused of stealing and has the police called on her. Seriously???

STAY AWAY - they don't deserve your business.

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