Abra Auto Body & Glass

★☆☆☆☆
  • 801 Frontenac Rd

    Naperville, IL 60563

    Map & Directions
  • 630-428-3050

About Abra Auto Body & Glass

Automotive

Automotive
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***DO NOT TAKE YOUR CAR HERE!!***
They do not respect others property, not even a paying customer!

This is only for 801 Frontenac road in Naperville, Il

I took in my Dodge SRT8 for paint scratches. Small issues with a new hire told me my car was ready Thursday june 30th. I came in and it was still I'm the paint booth. Not a big deal, come back when it's finished. Next day (after I clarified "Do Not Rush") they called 20 mins before closing with the ClearCoat still drying. Thumb prints of C.C. on panels, drip marks of C.C., and dirt under
vinyl. (All was fixed, so not a big deal)

Until I got in the car and noticed the stupid employee never reset the zero'd out trip odometer after he took my brand new hot rod out on lunch.

When i confronted the manager (Joe Passero) on the problem, he didn't handle the situation, he ran from it literally. Like a coward, he went in the door and closed it behind him, with me outside waiting for an answer.

If you have a car you don't care about, or are selling. Macco does a better job.
Those people ought to be ashamed of themselves!

1
★☆☆☆☆

***DO NOT TAKE YOUR CAR HERE!!***
They do not respect others property, not even a paying customer!

This is only for 801 Frontenac road in Naperville, Il

I took in my Dodge SRT8 for paint scratches. Small issues with a new hire told me my car was ready Thursday june 30th. I came in and it was still I'm the paint booth. Not a big deal, come back when it's finished. Next day (after I clarified "Do Not Rush") they called 20 mins before closing with the ClearCoat still drying. Thumb prints of C.C. on panels, drip marks of C.C., and dirt under
vinyl. (All was fixed, so not a big deal)

Until I got in the car and noticed the stupid employee never reset the zero'd out trip odometer after he took my brand new hot rod out on lunch.

When i confronted the manager (Joe Passero) on the problem, he didn't handle the situation, he ran from it literally. Like a coward, he went in the door and closed it behind him, with me outside waiting for an answer.

If you have a car you don't care about, or are selling. Macco does a better job.
Those people ought to be ashamed of themselves!

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My insurance company recommended that I get my car fixed from an accident here. I was initially impressed by the nice lobby and front office staff. However, when I got my car back there were speckles all over my windows. I assumed it was from some wax or something that they put on to finish off the paint work. I was assured it would come off in a car wash. NOT - I used every type of cleaner I could find. I went back to this facility for them to clean it, and the spots on the windshield were still distracting when the sun hit it. This made is hard to drive. It took over SIX months for whatever they put on my car to slowly come off. The staff was very rude when I called many times to complain.

1
★☆☆☆☆

My insurance company recommended that I get my car fixed from an accident here. I was initially impressed by the nice lobby and front office staff. However, when I got my car back there were speckles all over my windows. I assumed it was from some wax or something that they put on to finish off the paint work. I was assured it would come off in a car wash. NOT - I used every type of cleaner I could find. I went back to this facility for them to clean it, and the spots on the windshield were still distracting when the sun hit it. This made is hard to drive. It took over SIX months for whatever they put on my car to slowly come off. The staff was very rude when I called many times to complain.

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