Shiraz On the Water

★☆☆☆☆
  • 250 W Schick Rd

    Bloomingdale, IL 60108

    Map & Directions
  • 630-671-5013

About Shiraz On the Water

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Food

Food
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I had my rehearsal dinner for my wedding at shiraz on the water. WOW what a mistake. Their service is the worst service you could ever experience. I am in the service industry and could not believe the way I was treated. We were bringing in plenty of money...you'd think they would care about their customers. Manager needs to change and train the servers properly. Communication between employees is obviously lacking and not a concern of shiraz on the water. If I was the owner I would be looking into this. Even though booking over 7 months before my wedding things were disorganized...my groom to be didn't even get his food! everyone was served first and his was forgotten ( you'd think rehearsal dinner..Bride and Groom served first...right??? ) They were horrible and ruined my rehearsal dinner. I can't complain about the food...it was good. So the cooks are good there. They really need to work on customer service. DO NOT MAKE THE same mistake I did! :( I was ready to tip those servers waaaaaaaaaaay extra for my wedding rehearsal dinner! but servers did not even think twice about caring if I was happy or not...weird because that's why they are there ...they should want to earn extra tips?!?!?! Don't understand the training behind this place!!!!!

1
★☆☆☆☆

I had my rehearsal dinner for my wedding at shiraz on the water. WOW what a mistake. Their service is the worst service you could ever experience. I am in the service industry and could not believe the way I was treated. We were bringing in plenty of money...you'd think they would care about their customers. Manager needs to change and train the servers properly. Communication between employees is obviously lacking and not a concern of shiraz on the water. If I was the owner I would be looking into this. Even though booking over 7 months before my wedding things were disorganized...my groom to be didn't even get his food! everyone was served first and his was forgotten ( you'd think rehearsal dinner..Bride and Groom served first...right??? ) They were horrible and ruined my rehearsal dinner. I can't complain about the food...it was good. So the cooks are good there. They really need to work on customer service. DO NOT MAKE THE same mistake I did! :( I was ready to tip those servers waaaaaaaaaaay extra for my wedding rehearsal dinner! but servers did not even think twice about caring if I was happy or not...weird because that's why they are there ...they should want to earn extra tips?!?!?! Don't understand the training behind this place!!!!!

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