Granite & Marble Depot Inc

★☆☆☆☆
  • 19636 97th Ave

    Mokena, IL 60448

    Map & Directions
  • 708-479-7770

Home & Garden

Home & Garden
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I called Granite and Marble Depot after looking at their website which looks quite professional. I called them to have an estimator come out and measure our fireplace surround to give us a quote for granite. I made an appointment with a man named William who sounded very friendly. His schedule seemed really tight so I agreed to leave work early to meet him at my home on a Friday afternoon at 5:30pm.\r\n\r\nFriday afternoon at 5:30pm comes around and William is no where to be found. He did not bother to email us, call us or give us any notice at all!\r\n\r\nI emailed the company on Friday night and explained the situation. William called me on Monday afternoon apologizing and asked if we could reschedule. \r\n\r\nAlthough skeptical, I decided to reschedule with them on Tuesday afternoon at 5:30pm. Again, I left work early to make sure I was on time to meet him.\r\n\r\nSure enough, 6pm rolls around and he hasn't arrived. Finally at 6:10pm he rings the doorbell! I open the door and he is smiling and greeting us as if nothing happened!\r\n\r\nWow! I cannot believe that some people seriously have no pride in their jobs! My husband turned him away because if he is that unreliable and clueless then what would my fireplace have looked like after some knucklehead like that installs the granite for it!

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★☆☆☆☆

I called Granite and Marble Depot after looking at their website which looks quite professional. I called them to have an estimator come out and measure our fireplace surround to give us a quote for granite. I made an appointment with a man named William who sounded very friendly. His schedule seemed really tight so I agreed to leave work early to meet him at my home on a Friday afternoon at 5:30pm.\r\n\r\nFriday afternoon at 5:30pm comes around and William is no where to be found. He did not bother to email us, call us or give us any notice at all!\r\n\r\nI emailed the company on Friday night and explained the situation. William called me on Monday afternoon apologizing and asked if we could reschedule. \r\n\r\nAlthough skeptical, I decided to reschedule with them on Tuesday afternoon at 5:30pm. Again, I left work early to make sure I was on time to meet him.\r\n\r\nSure enough, 6pm rolls around and he hasn't arrived. Finally at 6:10pm he rings the doorbell! I open the door and he is smiling and greeting us as if nothing happened!\r\n\r\nWow! I cannot believe that some people seriously have no pride in their jobs! My husband turned him away because if he is that unreliable and clueless then what would my fireplace have looked like after some knucklehead like that installs the granite for it!

 

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