Taylor's Appliance

★☆☆☆☆

About Taylor's Appliance

Categories
  • Major Appliance Repair
  • Used Major Appliances
Details
  • Oven Repair
  • Washer & Dryer Repair

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I had a problem with my washing machine, likely a burned out belt. Taylor's assured me they could respond within a two hour window on a Saturday. I had out-of-state company for the weekend and planned around the selected time. When they did not arrive, or call, I had to make 3 additional calls before getting an explanation as to why they hadn't kept their word. At that point, I was promised that someone would come within a three hour window on Sunday, the following day. Again, the out-of-state company and I planned around the designated time. Again, no one came or called and I left a message asking to be contacted as soon as possible. Two days later I have still not received any follow-up. I am a professional woman who works during the week. If I'd have known this was Taylor's way of doing business, I would have gone with a competitor of theirs on the weekend.

1
★☆☆☆☆

I had a problem with my washing machine, likely a burned out belt. Taylor's assured me they could respond within a two hour window on a Saturday. I had out-of-state company for the weekend and planned around the selected time. When they did not arrive, or call, I had to make 3 additional calls before getting an explanation as to why they hadn't kept their word. At that point, I was promised that someone would come within a three hour window on Sunday, the following day. Again, the out-of-state company and I planned around the designated time. Again, no one came or called and I left a message asking to be contacted as soon as possible. Two days later I have still not received any follow-up. I am a professional woman who works during the week. If I'd have known this was Taylor's way of doing business, I would have gone with a competitor of theirs on the weekend.

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