Big Shot Piano Lounge & Rstrnt

★★★☆☆
  • 2 S Vail Ave

    Arlington Hts, IL 60005

    Map & Directions
  • 847-670-6890

About Big Shot Piano Lounge & Rstrnt

Food

Food
More choices in Arlington Hts:
Resultset_next

Javier's Sabor Mexicano

8 W Miner St Arlington Hts, IL

Resultset_next

Secret Garden Restaurant

1612 N Rand Rd Arlington Hts, IL

2.5 4
Hi! Sign in to let us know how Big Shot Piano Lounge & Rstrnt was?
Write a Review
.

Zero stars! Don't even both making reservations - the hostess hasn't a clue, but she seems to never turn down cash from walk-ins. Apparently, money talks louder than planned evenings.On a wait list? Plan on waiting until the hostess has no more excuses! The server staff good, but overwhelmed due to the hostess. She definitely puts them behind the eight-ball. Food is decent, but could use some price adjustments. Thursday / Friday nights music supplied by John Jones is great (the only thing about the place that is!), otherwise it's like any other piano bar music. Manager very apologetic, but "sorry, there's nothing he can do, the place is just busy and he's doing the best he can for you".

1
★☆☆☆☆

Zero stars! Don't even both making reservations - the hostess hasn't a clue, but she seems to never turn down cash from walk-ins. Apparently, money talks louder than planned evenings.On a wait list? Plan on waiting until the hostess has no more excuses! The server staff good, but overwhelmed due to the hostess. She definitely puts them behind the eight-ball. Food is decent, but could use some price adjustments. Thursday / Friday nights music supplied by John Jones is great (the only thing about the place that is!), otherwise it's like any other piano bar music. Manager very apologetic, but "sorry, there's nothing he can do, the place is just busy and he's doing the best he can for you".

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great music, great drinks, good food, and an overall fun experience. Every night is different depending on the crowd, some nights can be relaxing other nights the energy is high and you can't help but sing along to some rocking songs. It can be difficult to find, but worth looking for.

4
★★★★☆

Great music, great drinks, good food, and an overall fun experience. Every night is different depending on the crowd, some nights can be relaxing other nights the energy is high and you can't help but sing along to some rocking songs. It can be difficult to find, but worth looking for.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Located in downtown Arlington Heights, right around the corner from the Metropolis Theatre, there is this great little piano bar. They make a FABULOUS martini. There's a decent full menu (although I recommend the flatbread pizza or just the hummus, myself.) But the real draw is the music! Friday & Saturday the music plays until 2am. The mood in the room really depends on the crowd. Can be romantic place to catch a drink or high energy crazy! You never know! You may miss it if you didn't know it was there- but LOOK FOR IT! There's an awning with a keyboard on it. Go down the stairs. Check it out!

4
★★★★☆

Located in downtown Arlington Heights, right around the corner from the Metropolis Theatre, there is this great little piano bar. They make a FABULOUS martini. There's a decent full menu (although I recommend the flatbread pizza or just the hummus, myself.) But the real draw is the music! Friday & Saturday the music plays until 2am. The mood in the room really depends on the crowd. Can be romantic place to catch a drink or high energy crazy! You never know! You may miss it if you didn't know it was there- but LOOK FOR IT! There's an awning with a keyboard on it. Go down the stairs. Check it out!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This place is the worst. The service is nilch. The kitchen has no idea what they are doing. And the worst is the manager with a personality of a slug. Silverware is not brought to the table when you sit down, or are served. Unless you ask for it. It takes 35 minutes to get a drink when you first sit down. If you have time to spare and you have 2 hours to wait for your dinner then go knock you socks off. Prices are outrageous ($12.00 for a petite small dinner salad). Food and drinks arrive inconsistently, even when you order two of the same items...they arrive 20 minutes apart. Manager offers no customer service and will say too bad for, I'm running a business. A business? You've got to be kidding me. The corner coffee shop has better food and outstanding service compared to this dive. A rating of zero stars meaning don't waste your time or money. Unless you enjoy being mistreated.

0
★☆☆☆☆

This place is the worst. The service is nilch. The kitchen has no idea what they are doing. And the worst is the manager with a personality of a slug. Silverware is not brought to the table when you sit down, or are served. Unless you ask for it. It takes 35 minutes to get a drink when you first sit down. If you have time to spare and you have 2 hours to wait for your dinner then go knock you socks off. Prices are outrageous ($12.00 for a petite small dinner salad). Food and drinks arrive inconsistently, even when you order two of the same items...they arrive 20 minutes apart. Manager offers no customer service and will say too bad for, I'm running a business. A business? You've got to be kidding me. The corner coffee shop has better food and outstanding service compared to this dive. A rating of zero stars meaning don't waste your time or money. Unless you enjoy being mistreated.

Pros: Nothing. Nothing at all.

Cons: Service lacks, kitchen cannot coordinate timing, and manager has no customer service skills

 

Wait, you're the expert.

If you've been to or used Big Shot Piano Lounge & Rstrnt, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review