Crystal Lake Auto Body

★★★★★

About Crystal Lake Auto Body

Hours
Mon - Fri, 9am - 5pm; Sat, 9am - 1pm; Sun, closed
Special Offer
Deductible Assistance
5.0 6
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Outstanding Shop, Don't judge the book by the cover. My car was pretty wrecked last year, they fix it, and after 1 year, NOT 1 problem has come up. They fixed it and fixed it Right!

3
★★★★★

Outstanding Shop, Don't judge the book by the cover. My car was pretty wrecked last year, they fix it, and after 1 year, NOT 1 problem has come up. They fixed it and fixed it Right!

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Owner Mark is like a lawyer. Great while getting your business, makes tons of promises...but never delivers...just try and get hold of him afterward. Ducks calls, refuses to return calls....waffles on delivery dates. Not reliable.\r
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3
★★★★★

Owner Mark is like a lawyer. Great while getting your business, makes tons of promises...but never delivers...just try and get hold of him afterward. Ducks calls, refuses to return calls....waffles on delivery dates. Not reliable.\r
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No

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Highly recommend Crystal Auto Body. (815-444-7466) For auto body repair my overall experience was great. Staff did great work, at a great price and Mark Simonsen the owner is a business man of high integrity. Everything was delivered

3
★★★★★

Highly recommend Crystal Auto Body. (815-444-7466) For auto body repair my overall experience was great. Staff did great work, at a great price and Mark Simonsen the owner is a business man of high integrity. Everything was delivered

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Who ever this other guy is complaining must be on drugs. Let me tell you I own Klein Renovation. We own several trucks, that are bumped and dinged all season long. Mark and his staff have been A+ people. They pick up and drop off all of

3
★★★★★

Who ever this other guy is complaining must be on drugs. Let me tell you I own Klein Renovation. We own several trucks, that are bumped and dinged all season long. Mark and his staff have been A+ people. They pick up and drop off all of

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Staff is very friendly. Not the best looking shop, but they do wonderful work. They rented a car for me during repairs. Very satisfied

2
★★★★★

Staff is very friendly. Not the best looking shop, but they do wonderful work. They rented a car for me during repairs. Very satisfied

.

I broght my car in to get fixed after a minor accident. Trusting they know what there doing but I was wrong. All that need fixed was a tail light, simple job right?? not for them.. They installed it wrong. Everytime it rained my car would flood with 2 inches of water. I broght it back and they are trying to charge $50.00 to re-fix there mistake and refuse to clean or replace the carpets they ruined. Thanks to them my 2 year old son can no longer go in my car till I fix it myself because the rain molded my carpets. You think a company would stand behind there work and admit a mistake and fix it but not them.

0
★☆☆☆☆

I broght my car in to get fixed after a minor accident. Trusting they know what there doing but I was wrong. All that need fixed was a tail light, simple job right?? not for them.. They installed it wrong. Everytime it rained my car would flood with 2 inches of water. I broght it back and they are trying to charge $50.00 to re-fix there mistake and refuse to clean or replace the carpets they ruined. Thanks to them my 2 year old son can no longer go in my car till I fix it myself because the rain molded my carpets. You think a company would stand behind there work and admit a mistake and fix it but not them.

Pros: nothing

Cons: everything

 

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