Bill Jacobs Volkswagen

★★★★★
  • 2211 Aurora Ave

    Naperville, IL 60540

    Map & Directions
  • 630-326-7872

About Bill Jacobs Volkswagen

Details
Hours
Mon-Fri 9am-9pm, Sat 9am-6pm
5 12
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The service team (Virko/Kevin) goes above and beyond to accommodate my needs, listen to my concerns and shows demonstrated knowledge of the issues at hand. This is the main reason my family remains a loyal customer to Bill Jacobs VW.

5
★★★★★

The service team (Virko/Kevin) goes above and beyond to accommodate my needs, listen to my concerns and shows demonstrated knowledge of the issues at hand. This is the main reason my family remains a loyal customer to Bill Jacobs VW.

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The service team (Virko/Kevin) goes above and beyond to accommodate my needs, listen to my concerns and shows demonstrated knowledge of the issues at hand. This is the main reason my family remains a loyal customer to Bill Jacobs VW.

3
★★★★★

The service team (Virko/Kevin) goes above and beyond to accommodate my needs, listen to my concerns and shows demonstrated knowledge of the issues at hand. This is the main reason my family remains a loyal customer to Bill Jacobs VW.

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You should send out an email that alerts owners that their warranty is about to expire. Then offer the check-up appointment at that time. My Jetta was in storage until just before the expiration date. Several issues need attention and all were present when the warranty expired.

3
★★★☆☆

You should send out an email that alerts owners that their warranty is about to expire. Then offer the check-up appointment at that time. My Jetta was in storage until just before the expiration date. Several issues need attention and all were present when the warranty expired.

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Worked with Joel in the service department, got top notch service, very enthusiastic about being at his job and is a valuable asset to Bill Jacobs VW's Service Dept; Also saw Bryan from sales, was enthusiastic as well and took the time to

3
★★★★★

Worked with Joel in the service department, got top notch service, very enthusiastic about being at his job and is a valuable asset to Bill Jacobs VW's Service Dept; Also saw Bryan from sales, was enthusiastic as well and took the time to

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We have purchased MANY vehicles in the past, so we know what to expect. This was by far the most pleasant experience in purchasing a vehicle. Our sales advisor Bryan Wiater could not have been more attentive, personable and in tune with what we were looking for. The dealership itself was also very pleasant. I even made a comment about how nice it was set up and it must be a pleasure to work there (the Starbucks coffee was a plus!). This is our 1st Volkswagen, but our daughter has had 3 in the past. The Jetta is great and I would most definitely recommend Bill Jacobs to friends and family.

4
★★★★☆

We have purchased MANY vehicles in the past, so we know what to expect. This was by far the most pleasant experience in purchasing a vehicle. Our sales advisor Bryan Wiater could not have been more attentive, personable and in tune with what we were looking for. The dealership itself was also very pleasant. I even made a comment about how nice it was set up and it must be a pleasure to work there (the Starbucks coffee was a plus!). This is our 1st Volkswagen, but our daughter has had 3 in the past. The Jetta is great and I would most definitely recommend Bill Jacobs to friends and family.

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We have purchased MANY vehicles in the past, so we know what to expect. This was by far the most pleasant experience in purchasing a vehicle. Our sales advisor Bryan Wiater could not have been more attentive, personable and in tune with

3
★★★★★

We have purchased MANY vehicles in the past, so we know what to expect. This was by far the most pleasant experience in purchasing a vehicle. Our sales advisor Bryan Wiater could not have been more attentive, personable and in tune with

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Virko was the nicest and most genuine service rep I have come across in a very long time. Two days after I was in for my service, my headlight went out and I came to replace the bulb. Virko saw me, came and shook my hand and even remembered me by name. He was very willing to go above and beyond for my needs.

4
★★★★☆

Virko was the nicest and most genuine service rep I have come across in a very long time. Two days after I was in for my service, my headlight went out and I came to replace the bulb. Virko saw me, came and shook my hand and even remembered me by name. He was very willing to go above and beyond for my needs.

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Virko was the nicest and most genuine service rep I have come across in a very long time. Two days after I was in for my service, my headlight went out and I came to replace the bulb. Virko saw me, came and shook my hand and even

3
★★★★★

Virko was the nicest and most genuine service rep I have come across in a very long time. Two days after I was in for my service, my headlight went out and I came to replace the bulb. Virko saw me, came and shook my hand and even

.

I like the way Michael Birch, as well as Virko Tammaru handle all of our car business.
They are compassionate Customer- and Volkswagen people.

4
★★★★☆

I like the way Michael Birch, as well as Virko Tammaru handle all of our car business.
They are compassionate Customer- and Volkswagen people.

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I like the way Michael Birch, as well as Virko Tammaru handle all of our car business.\r
They are compassionate Customer- and Volkswagen people.\r

3
★★★★★

I like the way Michael Birch, as well as Virko Tammaru handle all of our car business.\r
They are compassionate Customer- and Volkswagen people.\r

.

Nate Gustafson is a great service advisor! He answered his phone, recognized who I was, listened to the problem and was able to get my vehicle in for service right away - and provide me with a loaner car. The service technician was able to

3
★★★★★

Nate Gustafson is a great service advisor! He answered his phone, recognized who I was, listened to the problem and was able to get my vehicle in for service right away - and provide me with a loaner car. The service technician was able to

.

Bill Jacobs VW sales and service staff is outstanding. This is my 2nd vehicle purchase from this dealership and I will likely consider them for future purchases and refer family and friends; as their service and staff is second to none.

3
★★★★★

Bill Jacobs VW sales and service staff is outstanding. This is my 2nd vehicle purchase from this dealership and I will likely consider them for future purchases and refer family and friends; as their service and staff is second to none.

 

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