Cliff's Body Shop

★☆☆☆☆

About Cliff's Body Shop

Automotive

Automotive
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Had my car painted a few years back and it has faded severely and the clear coat has been also peeling off. I went in to talk to the owner because the website suggests a lifetime warranty on refinishing and metalwork. I was told that i can't expect the paint to last that long...ironically the rest of the paint on my 10 year old car looks brand new even though I took care of it just the same as cliff's paint. I was informed that they now have different owners, meaning they did not have to honor the warranty from the previous one, somehow they still advertise that they have been servicing the area for 26 years...wierd. The owner was very arrogant and condescending. I now have to go through my insurance company and plan on having a different body shop perform the service so that I won't have to deal with this again in the future.

1
★☆☆☆☆

Had my car painted a few years back and it has faded severely and the clear coat has been also peeling off. I went in to talk to the owner because the website suggests a lifetime warranty on refinishing and metalwork. I was told that i can't expect the paint to last that long...ironically the rest of the paint on my 10 year old car looks brand new even though I took care of it just the same as cliff's paint. I was informed that they now have different owners, meaning they did not have to honor the warranty from the previous one, somehow they still advertise that they have been servicing the area for 26 years...wierd. The owner was very arrogant and condescending. I now have to go through my insurance company and plan on having a different body shop perform the service so that I won't have to deal with this again in the future.

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Business Response:

We had never heard from this customer until 5 or 6 years after their car was repaired. Our warranty states that we will warranty our labor. The paint manufacturer does not warranty their materials after a certain point. We would have liked to work with the customer on this as we do all of our customers, but it was just NOT gonna happen on this person. Major miscommunication occurred instead.
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Worst guy Ive ever delt with! Rude, arrogant, condecending, and extreemly unprofessional. Have you seen the other reviews for this guy?!?!?! I would never get anything done to my car by this man. Sorry Cliff. maybe next time you will treat people better.

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★☆☆☆☆

Worst guy Ive ever delt with! Rude, arrogant, condecending, and extreemly unprofessional. Have you seen the other reviews for this guy?!?!?! I would never get anything done to my car by this man. Sorry Cliff. maybe next time you will treat people better.

Message from Cliff's Body Shop

"Craftsmanship With Integrity"

More about Cliff's Body Shop

Auto Body Collision Repair and Painting

 

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