Taylor Rental Party Plus

★☆☆☆☆
  • 2153 N Rand Rd

    Palatine, IL 60074

    Map & Directions
  • 847-705-0444

Home & Garden

Home & Garden
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We rented a combo unit bounce house for my son's birthday party (it's got a bounce area, slide and basketball hoopy area). It wasn't cheap! \nThe came to set it up on time which was good! Very professional, quick and efficient. Told us what to do if it rained since it was an overcast date with chances of rain (it drizzled a lot during our rental time). \nThe bounce house smelled moldy and as my 3 year old said ""YUCKY!"" Hubby Fabreezed inside it and wiped it down the best he could. The party started.\nWe only had 4 children at the party - a 3 year old, a 18 month old, the birthday boy 1 year old, and a 14 month old. After 10 minutes of jumping from the 3 year old and the 18 month old the top portion of the ""castle"" started to cave in. It wasn't inflating! We spent the whole time pushing the top part back up so the kids could have some fun. The adults got tired of pushing it up and worried about the safety so we just collapsed it and didn't use it anymore.\n\nI called right away and no answer (shocked? Nope). I left a message. No call back. I sent an email to Tina who I rented it from with pictures to show what it was doing. No answer back - EVER! When they picked it up the next day, we told them what happened. We showed them the pictures. They said ""Oh."" and took the bouncy house away. \n\nSeriously? No responses from this company. \n\nSave your money, time and effort and look elsewhere. There's got to be a reputable company who stands behind their rentals and reputation. Taylor Rental is NOT the company.

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★☆☆☆☆

We rented a combo unit bounce house for my son's birthday party (it's got a bounce area, slide and basketball hoopy area). It wasn't cheap! \nThe came to set it up on time which was good! Very professional, quick and efficient. Told us what to do if it rained since it was an overcast date with chances of rain (it drizzled a lot during our rental time). \nThe bounce house smelled moldy and as my 3 year old said ""YUCKY!"" Hubby Fabreezed inside it and wiped it down the best he could. The party started.\nWe only had 4 children at the party - a 3 year old, a 18 month old, the birthday boy 1 year old, and a 14 month old. After 10 minutes of jumping from the 3 year old and the 18 month old the top portion of the ""castle"" started to cave in. It wasn't inflating! We spent the whole time pushing the top part back up so the kids could have some fun. The adults got tired of pushing it up and worried about the safety so we just collapsed it and didn't use it anymore.\n\nI called right away and no answer (shocked? Nope). I left a message. No call back. I sent an email to Tina who I rented it from with pictures to show what it was doing. No answer back - EVER! When they picked it up the next day, we told them what happened. We showed them the pictures. They said ""Oh."" and took the bouncy house away. \n\nSeriously? No responses from this company. \n\nSave your money, time and effort and look elsewhere. There's got to be a reputable company who stands behind their rentals and reputation. Taylor Rental is NOT the company.

 

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