Airko Heating & Cooling

★☆☆☆☆

Business Services

Business Services
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This is the most unprofessional company on the planet. It took them two weeks to install my furnace. They originally told me it would be a one to two day job. It was install improperly and I have been trying to get them to fix it for 4 months now. There are gaps in the duct work the filter does not fit. My gas bill was over $400 for a 2000 sqft house. This to me is horrible for a high efficiency furnace. They have rescheduled a half a dozen times and I am still waiting for them to fix the problem.

0
★☆☆☆☆

This is the most unprofessional company on the planet. It took them two weeks to install my furnace. They originally told me it would be a one to two day job. It was install improperly and I have been trying to get them to fix it for 4 months now. There are gaps in the duct work the filter does not fit. My gas bill was over $400 for a 2000 sqft house. This to me is horrible for a high efficiency furnace. They have rescheduled a half a dozen times and I am still waiting for them to fix the problem.

Pros: None

Cons: All of the above

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Got a flyer like the other reviewer. I wanted a furnace tune-up. VERY quick to come to home for tune-up. Service guy's name was Dean. Yes, my furnace was over 30 years old, was trying to put off for another year. Dean scared me into buying a new unit...I (by my own request) also got a new hot water heater, too. Lightning fast was signing papers, getting financed, AND installation...Sounds good so far, right?
Shortly after installation of furnace, brown gunk was flowing down the interior of my kitchen and basement chimney area. Called Airko...maybe something was not right with furnance? Again FAST turn-around for someone to call me about this..It was the owner himself Marco Manzie!!! WOW!! Marco said it sounded like creosite...that bad stuff that could burst into flames and destroy not only ones chimney but your home!
Marco came right out to my home and was really concerned (cough-cough) that I didn't have a chimney liner!! WHAT!? Airko guys NEVER said anything about that when they did my furnace.
I shelled out $2,400.00 for a stainless steel liner...guaranteed ro many, many years. Marco stated this would take care of the gunk problem...It did NOT! Brown gunk continues to flow...This will corrode my new furnance if not taken care of.
Called June 17, 2008...stated the problem, Georgia said Marco would be at my house the next day...RIGHT! No call, no show...6/18 same thing. 6/19 good old boy Dean showed up for 2 minutes, said someone needed to go on the roof and check it out...Never did...
It is now June 27, 2008 Airko ignores phone call, empty promises. Hey! Where's president Marco now?
I checked them out with the BBB...should have done that first...BBB Rating: UNSATISFACTORY
Airko does not respond to their customer concerns...AVOID them! I wish I would have checked them out first

0
★☆☆☆☆

Got a flyer like the other reviewer. I wanted a furnace tune-up. VERY quick to come to home for tune-up. Service guy's name was Dean. Yes, my furnace was over 30 years old, was trying to put off for another year. Dean scared me into buying a new unit...I (by my own request) also got a new hot water heater, too. Lightning fast was signing papers, getting financed, AND installation...Sounds good so far, right?
Shortly after installation of furnace, brown gunk was flowing down the interior of my kitchen and basement chimney area. Called Airko...maybe something was not right with furnance? Again FAST turn-around for someone to call me about this..It was the owner himself Marco Manzie!!! WOW!! Marco said it sounded like creosite...that bad stuff that could burst into flames and destroy not only ones chimney but your home!
Marco came right out to my home and was really concerned (cough-cough) that I didn't have a chimney liner!! WHAT!? Airko guys NEVER said anything about that when they did my furnace.
I shelled out $2,400.00 for a stainless steel liner...guaranteed ro many, many years. Marco stated this would take care of the gunk problem...It did NOT! Brown gunk continues to flow...This will corrode my new furnance if not taken care of.
Called June 17, 2008...stated the problem, Georgia said Marco would be at my house the next day...RIGHT! No call, no show...6/18 same thing. 6/19 good old boy Dean showed up for 2 minutes, said someone needed to go on the roof and check it out...Never did...
It is now June 27, 2008 Airko ignores phone call, empty promises. Hey! Where's president Marco now?
I checked them out with the BBB...should have done that first...BBB Rating: UNSATISFACTORY
Airko does not respond to their customer concerns...AVOID them! I wish I would have checked them out first

Pros: Service is initally quick until they get your money.

Cons: Airko does not stand behind what they sell. They are nothing but money hungry cons!

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Airko flyer came in in the mail and we ended up paying twice what we were quoted. The technician allowed freon to leak into the air and then charged us $60 over and above the one free pound of freon. Our system was working just fine and this was supposed to be routine maintenance. This company is not in this for the long haul, but for the short profit. we had to pay double.

0
★☆☆☆☆

Airko flyer came in in the mail and we ended up paying twice what we were quoted. The technician allowed freon to leak into the air and then charged us $60 over and above the one free pound of freon. Our system was working just fine and this was supposed to be routine maintenance. This company is not in this for the long haul, but for the short profit. we had to pay double.

Pros: friendly

Cons: sabotage and overcharging

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