Hair Cuttery

★★★☆☆
  • 9535 S Cicero Ave Spc-16

    Oak Lawn, IL 60453

    Map & Directions
  • 708-229-0017

About Hair Cuttery

Categories
  • Hair Coloring
  • Hair Care
Details
  • Hair Coloring
  • Hair Highlights
  • Hair Relaxing
  • Haircuts
  • Perms
  • Updos
  • Waxing
  • Men's Hairstyling
Hours
M-F 9am-9pm, Sa 8am-7pm, Su 9am-6pm
Payment Options
  • American Express
  • Apple Pay
  • Cash
  • Discover
  • MasterCard
  • Visa
Brands
  • Hair Cuttery

Personal Services

Personal Services
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.

I don't require much when it comes to getting my hair cut... I try out a few places - a few of the staff - settle on one that I like - and that's it.... I'm loyal as long as they're around - and generally tip 40-50%. Well, after going to this place for around 6 months - I arrived recently & was told I'd have to wait about 20 minutes as there was somebody ahead of me. No problem - I waited - about 25 minutes later I was told that it'd be 'about 10 more minutes' because a family member had shown up unexpectedly wanting a cut. Ooookay - you're bumping loyal clients so your own family can get serviced immediately & without prior notice... nice policy! But hey, I'm an easy going guy - I've got family too... so while a bit annoyed - I was cool with it - After all.... what's 10 minutes? Besides, I really need a cut.

Well folks - MY cut would have taken 15 minutes - I'm a no frills guy... but after waiting a total of an hour & 20 minutes while observing my stylist gingerly cater to her own family member in a manner that wasn't even REMOTELY close to resembling any sense of urgency - I was done. WIth kids & work, I've got precious little time to get ANYthing done for ME on the wknd - and this already forced me to scrap a couple plans. I got up - walked out - and vowed never to return. In fact, I actually went right across the street to Supercuts and was seated w/in 5 minutes - and no folks.... it's not because their quality is so much lower - basically the same.

Bottom line is that you don't bump clients so your own family can cut in line. And if you DO disrespect them in this way - give them SOME kind of reasonable expectation as to how long they'd REALLY have to wait - don't say 10 minutes when it turns out to be another 45 minutes plus. Don't make them wait quadruple the amount of time they were initially told because you're too embarrased to tell them the truth - because trust me... they'll find out eventually - you'll lose that client - and they may even end up ticked off enough to write a review.

0
★☆☆☆☆

I don't require much when it comes to getting my hair cut... I try out a few places - a few of the staff - settle on one that I like - and that's it.... I'm loyal as long as they're around - and generally tip 40-50%. Well, after going to this place for around 6 months - I arrived recently & was told I'd have to wait about 20 minutes as there was somebody ahead of me. No problem - I waited - about 25 minutes later I was told that it'd be 'about 10 more minutes' because a family member had shown up unexpectedly wanting a cut. Ooookay - you're bumping loyal clients so your own family can get serviced immediately & without prior notice... nice policy! But hey, I'm an easy going guy - I've got family too... so while a bit annoyed - I was cool with it - After all.... what's 10 minutes? Besides, I really need a cut.

Well folks - MY cut would have taken 15 minutes - I'm a no frills guy... but after waiting a total of an hour & 20 minutes while observing my stylist gingerly cater to her own family member in a manner that wasn't even REMOTELY close to resembling any sense of urgency - I was done. WIth kids & work, I've got precious little time to get ANYthing done for ME on the wknd - and this already forced me to scrap a couple plans. I got up - walked out - and vowed never to return. In fact, I actually went right across the street to Supercuts and was seated w/in 5 minutes - and no folks.... it's not because their quality is so much lower - basically the same.

Bottom line is that you don't bump clients so your own family can cut in line. And if you DO disrespect them in this way - give them SOME kind of reasonable expectation as to how long they'd REALLY have to wait - don't say 10 minutes when it turns out to be another 45 minutes plus. Don't make them wait quadruple the amount of time they were initially told because you're too embarrased to tell them the truth - because trust me... they'll find out eventually - you'll lose that client - and they may even end up ticked off enough to write a review.

Pros: Cheap

Cons: Unprofessional

.

Hair cuttery in Oak Lawn really impressed me. I went in to get my hair cut and I showed the woman where I wanted it cut to. She cut a few inches and asked if that was enough or if she should cut more. She continued to do this everytime she cut a few inches. I thought it was really nice that she didn't just cut it all off like most people do. She CHECKED everytime to make sure it was what I wanted. The prices were also really reasonable and affrodable for most people.

4
★★★★☆

Hair cuttery in Oak Lawn really impressed me. I went in to get my hair cut and I showed the woman where I wanted it cut to. She cut a few inches and asked if that was enough or if she should cut more. She continued to do this everytime she cut a few inches. I thought it was really nice that she didn't just cut it all off like most people do. She CHECKED everytime to make sure it was what I wanted. The prices were also really reasonable and affrodable for most people.

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Message from Hair Cuttery

Hair Cuttery is the largest family-owned and operated chain of full-service hair salons in the country, with nearly 900 company-owned locations on the East Coast, in New England and the Midwest. A full-service, value-priced salon, Hair Cuttery Green Oak Shopping Center in Oak Lawn, IL offers cut, colors, blowout and styling trends for both men and women with no appointment necessary, as well as a full line of professional hair care products. Hair Cuttery is committed to delivering a delightful guest experience through WOW Service including a Smile Back Guarantee. Hair Cuttery is a division of Ratner Companies, based in Vienna, VA. Come visit us at 9535 S Cicero Ave.

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