Skin MD, LLC

★☆☆☆☆
  • 16105 South La Grange Road

    Orland Park, IL 60467

    Map & Directions
  • 708-636-3767

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Health & Medical
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I took my 19 yr old for a consult on laser work for acne. I was told by phone about the $100 consult fee which would apply towards procedure. Fine. Never told that they require his Social security number. When we arrived, we were given several forms to complete. While completing forms, they took my $100 by credit card. Completed all forms except son's Social. As a full-time student, he is still my dependent. I don't have his Social memorized and neither does he. They insisted on my Insurance card, even though I told them this is an elective procedure and does not qualify for insurance. I AM PAYING CASH. They refused to see my son because we didn't have his social security number. I guess we should have just made up a number. Considering we were paying cash and this was not being turned into insurance, there was no necessity for having his number. It just exposes him to potential identity theft - they couldn't provide us with any written privacy policy as to how they protect his information. The woman at the desk was EXTREMELY RUDE. She made no attempt to talk to anyone else, like the Physician to see if there could be another solution. I also had an appointment a few days later for a consult. They lost potentially about $5 - $10K of my business a year. VERY POOR CUSTOMER SERVICE!! GO ELSEWHERE.

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★☆☆☆☆

I took my 19 yr old for a consult on laser work for acne. I was told by phone about the $100 consult fee which would apply towards procedure. Fine. Never told that they require his Social security number. When we arrived, we were given several forms to complete. While completing forms, they took my $100 by credit card. Completed all forms except son's Social. As a full-time student, he is still my dependent. I don't have his Social memorized and neither does he. They insisted on my Insurance card, even though I told them this is an elective procedure and does not qualify for insurance. I AM PAYING CASH. They refused to see my son because we didn't have his social security number. I guess we should have just made up a number. Considering we were paying cash and this was not being turned into insurance, there was no necessity for having his number. It just exposes him to potential identity theft - they couldn't provide us with any written privacy policy as to how they protect his information. The woman at the desk was EXTREMELY RUDE. She made no attempt to talk to anyone else, like the Physician to see if there could be another solution. I also had an appointment a few days later for a consult. They lost potentially about $5 - $10K of my business a year. VERY POOR CUSTOMER SERVICE!! GO ELSEWHERE.

 

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