Zavius Jewelers

★★★★☆
  • 2636 McFarland Rd Ste B

    Rockford, IL 61107

    Map & Directions
  • 815-654-4000

About Zavius Jewelers

Hours
Mon-Fri 10am-7pm, Sat 10am-5pm

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4.0 13
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I see Lee Hartsfield is now connected with these people. He is as crooked as a bag of fishhooks so these bad reviews don't surprise me one bit!

3
★★★★★

I see Lee Hartsfield is now connected with these people. He is as crooked as a bag of fishhooks so these bad reviews don't surprise me one bit!

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Zavius Jewelers is great! I drove all the way down from Milwaukee just to work with Luis. He had made my sisters engagement ring years ago and wanted to have him make my wedding bands. Luis did an amazing job with my custom made wedding bands! I was so very happy and incredibly surprised how beautiful and precise the bands were against my engagement ring. Understanding the steps it takes to fabricate a custom ring makes me even more wowed by Luis's raw talent. He is gem, a true, rare talent in the artistry in this profession. I would send any friend or family to Luis! I actually made my fiance drive down with me so we could buy his wedding band at Zavius too.

5
★★★★★

Zavius Jewelers is great! I drove all the way down from Milwaukee just to work with Luis. He had made my sisters engagement ring years ago and wanted to have him make my wedding bands. Luis did an amazing job with my custom made wedding bands! I was so very happy and incredibly surprised how beautiful and precise the bands were against my engagement ring. Understanding the steps it takes to fabricate a custom ring makes me even more wowed by Luis's raw talent. He is gem, a true, rare talent in the artistry in this profession. I would send any friend or family to Luis! I actually made my fiance drive down with me so we could buy his wedding band at Zavius too.

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The experience that my fiance and I had was wonderful at Zavius Jewelers. We had a set budget and compared several local jewelry stores in the area and we found that Zavius offered us the most for our money. Not only did we get exactly

3
★★★★★

The experience that my fiance and I had was wonderful at Zavius Jewelers. We had a set budget and compared several local jewelry stores in the area and we found that Zavius offered us the most for our money. Not only did we get exactly

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It makes me angry to read these reviews and see that Luis is still scamming people. My husband bought me my ring over 12 years ago. When I initially went in I went took my mother with me to pick out a center stone. I knew that I wanted a princess cut. After being shown many stones I selected a spectacular stone that fit my budget. The clarity was remarkable and the shape of the stone was quite distinct because we had a conversation about the fact that the stone was slightly oblong but it was not a "radiant" cut. My husband went in later to design my ring with Luis and was everything was squared away. After I received my ring I knew right away that the stone was most definitely NOT the center stone that I had originally hand selected. The shape was wrong and the quality was downgraded quite significantly. In fact, there is a flaw in the side of the diamond that is visible to the naked eye. Other than that the ring was visually STUNNING. Imagine how bad I felt trying to explain this to my then fiance as he was so excited and proud. We ended up contacting Zavius and this was brought to their attention. Luis insisted that it was in fact the stone that I chose. I'm very sorry to hear that Zavius is still scamming people and getting away with it after all these years. I would NOT recommend them to anyone. They are completely dishonest. STAY AWAY!! Wish I had gone to Mincemoyer's...they have a reputation of being very honest.

1
★☆☆☆☆

It makes me angry to read these reviews and see that Luis is still scamming people. My husband bought me my ring over 12 years ago. When I initially went in I went took my mother with me to pick out a center stone. I knew that I wanted a princess cut. After being shown many stones I selected a spectacular stone that fit my budget. The clarity was remarkable and the shape of the stone was quite distinct because we had a conversation about the fact that the stone was slightly oblong but it was not a "radiant" cut. My husband went in later to design my ring with Luis and was everything was squared away. After I received my ring I knew right away that the stone was most definitely NOT the center stone that I had originally hand selected. The shape was wrong and the quality was downgraded quite significantly. In fact, there is a flaw in the side of the diamond that is visible to the naked eye. Other than that the ring was visually STUNNING. Imagine how bad I felt trying to explain this to my then fiance as he was so excited and proud. We ended up contacting Zavius and this was brought to their attention. Luis insisted that it was in fact the stone that I chose. I'm very sorry to hear that Zavius is still scamming people and getting away with it after all these years. I would NOT recommend them to anyone. They are completely dishonest. STAY AWAY!! Wish I had gone to Mincemoyer's...they have a reputation of being very honest.

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Stay away from this place! We got scammed over 12 years ago and I can't believe this place is still in business. They will REALLY get you if you're looking to design your own jewelry. They show you all kinds of amazing stones for fair

3
★★★★★

Stay away from this place! We got scammed over 12 years ago and I can't believe this place is still in business. They will REALLY get you if you're looking to design your own jewelry. They show you all kinds of amazing stones for fair

.

I had gone there several times for repairs and other work with great satisfaction. So when it came time to get a ring designed and made for my wife I naturally went to them. The initial ring was made how we wanted it and we were very happy. Then one of the stones chipped and repeatedly came lose. We had the stone replaced a coule of times and asked for a recommendation for a different type of stone with the same color that may not chip as easily. The ring was never right and my wife could not wear it.
We decided to have it redesigned to help with the chipping and had them do it. Once again the design was how we wanted it, but the finished product was not quite what we expected. The stones seemed smaller than what we were shown and after a few months the channel set stones that were not supposed to chip came loose and chipped again. We will not be going back to have it fixed.

2
★★☆☆☆

I had gone there several times for repairs and other work with great satisfaction. So when it came time to get a ring designed and made for my wife I naturally went to them. The initial ring was made how we wanted it and we were very happy. Then one of the stones chipped and repeatedly came lose. We had the stone replaced a coule of times and asked for a recommendation for a different type of stone with the same color that may not chip as easily. The ring was never right and my wife could not wear it.
We decided to have it redesigned to help with the chipping and had them do it. Once again the design was how we wanted it, but the finished product was not quite what we expected. The stones seemed smaller than what we were shown and after a few months the channel set stones that were not supposed to chip came loose and chipped again. We will not be going back to have it fixed.

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The net if full of complaints about this business, this business should be closed down by the local goverment for fraud and others consumer law crimes.

3
★★★★★

The net if full of complaints about this business, this business should be closed down by the local goverment for fraud and others consumer law crimes.

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My wife purchased a watch through Zavius Jewelers, in Rockford, IL earlier in June. She was told by them that this was a special order, since they did not carry that item. They ordered the watch, sold it to my wife and kept it in their

3
★★★★★

My wife purchased a watch through Zavius Jewelers, in Rockford, IL earlier in June. She was told by them that this was a special order, since they did not carry that item. They ordered the watch, sold it to my wife and kept it in their

.

Warning! Do NOT buy from Zavius. I have been dealing with both Louis (owner) and Ray (sales agent) since July. It all started when my fiance and I began looking for an engagement ring, we stopped in there. Working with Ray we designed what appeared to be a beautiful "idea" of what I wanted. My fiance went back at another time without me and they used this to their advantage. They SCREWED him over. The used the fact he had little knowledge as a consumer about diamonds and trusted them... BIG mistake. Do NOT trust them, they are scammers. When my fiance proposed I noticed something was wrong about the ring. We immediately went in. Sure enough they sold us a very poor quality stone and setting. We offered to pay more to have it fixed and hey had us convinced they were looking for a new stone... for 6 months, they found nothing!?!?! After 6 months of back and forth they decided they were not longer going to speak to us. WORST customer service I have ever experience. We ended up going to Gruno's where Brent Meade was unbelievable. He was so helpful, brought us in 7 stones to look at! His customer service as well as everyone's at the store was amazing. When it came time to pick out a band we found even more bad news. Zavius had not only screwed us over by lying about my center stone but even the setting. We immediately noticed a difference in quality between bands at Gruno's compared to the one we were given. We were told by multiple Rockford Jewelers that if we want to match our wedding band to the engagement ring they would have to go out and find poorer quality stones and use a lower quality 18c gold.... unreal. We ended up having to get a whole new setting. This 'experience" with Zavius and having to right their wrong cost us 17K, I'm warning you, please don't make the same mistake

1
★☆☆☆☆

Warning! Do NOT buy from Zavius. I have been dealing with both Louis (owner) and Ray (sales agent) since July. It all started when my fiance and I began looking for an engagement ring, we stopped in there. Working with Ray we designed what appeared to be a beautiful "idea" of what I wanted. My fiance went back at another time without me and they used this to their advantage. They SCREWED him over. The used the fact he had little knowledge as a consumer about diamonds and trusted them... BIG mistake. Do NOT trust them, they are scammers. When my fiance proposed I noticed something was wrong about the ring. We immediately went in. Sure enough they sold us a very poor quality stone and setting. We offered to pay more to have it fixed and hey had us convinced they were looking for a new stone... for 6 months, they found nothing!?!?! After 6 months of back and forth they decided they were not longer going to speak to us. WORST customer service I have ever experience. We ended up going to Gruno's where Brent Meade was unbelievable. He was so helpful, brought us in 7 stones to look at! His customer service as well as everyone's at the store was amazing. When it came time to pick out a band we found even more bad news. Zavius had not only screwed us over by lying about my center stone but even the setting. We immediately noticed a difference in quality between bands at Gruno's compared to the one we were given. We were told by multiple Rockford Jewelers that if we want to match our wedding band to the engagement ring they would have to go out and find poorer quality stones and use a lower quality 18c gold.... unreal. We ended up having to get a whole new setting. This 'experience" with Zavius and having to right their wrong cost us 17K, I'm warning you, please don't make the same mistake

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.

Warning! Do NOT buy from Zavius. I have been dealing with both Louis (owner) and Ray (sales agent) since July. It all started when my fiance and I began looking for an engagement ring. Working with Ray we designed what appeared to be a

3
★★★★★

Warning! Do NOT buy from Zavius. I have been dealing with both Louis (owner) and Ray (sales agent) since July. It all started when my fiance and I began looking for an engagement ring. Working with Ray we designed what appeared to be a

.

I went to Zavius because i was referred by a co-worker. I dealt with the owner Luvis Parez. He was very nice and polite during the purchasing process. I was then into another jewelry store to purchase my fiance's wedding band and was inquiring about my purchase from Zavius and was shown by a gemologist that what i had payed for a diamond quality that i had not received and was told by Luvis that the quality of the diamond has higher than it was. I proceeded to return to Zavius to talk with Luvis about my purchase and he told me that i had to have had my diamond switched and told me I was lying. I would defiantly NOT recommend this store to anyone. They are dishonest and not what i was looking for when i purchased my ring. I paid 3400.00 dollars for a 800.00 ring. And there is nothing i can do about it.

1
★☆☆☆☆

I went to Zavius because i was referred by a co-worker. I dealt with the owner Luvis Parez. He was very nice and polite during the purchasing process. I was then into another jewelry store to purchase my fiance's wedding band and was inquiring about my purchase from Zavius and was shown by a gemologist that what i had payed for a diamond quality that i had not received and was told by Luvis that the quality of the diamond has higher than it was. I proceeded to return to Zavius to talk with Luvis about my purchase and he told me that i had to have had my diamond switched and told me I was lying. I would defiantly NOT recommend this store to anyone. They are dishonest and not what i was looking for when i purchased my ring. I paid 3400.00 dollars for a 800.00 ring. And there is nothing i can do about it.

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Zavius accepts money but doesn't deliver merchandise. My mother purchased a pocket watch that they could not order and they refused to return her money. See following link: https://sites.google.com/site/zaviusreview/

1
★☆☆☆☆

Zavius accepts money but doesn't deliver merchandise. My mother purchased a pocket watch that they could not order and they refused to return her money. See following link: https://sites.google.com/site/zaviusreview/

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Zavius Jewelers has earned the reputation for being the best around. From beautiful collections, to custom designed, one-of-a-kind pieces, Luis and the staff at Zavius really make your experience memorable. Luis has an amazing talent for taking your vision and creating a magnificent, breathtaking piece of jewelry--whether it is a ring, pendant, or anything in between. And did you know you can take your existing jewelery or gems in and he will custom design a brand new piece for you? The staff at Zavius is very knowledgeable, helpful, and genuinely care about the important decision you are making when it comes to buying jewelry. So whether you live in the area, or you are visiting from the east or west coast, Zavius is definitely worth a first stop. And a second. And a third...

5
★★★★★

Zavius Jewelers has earned the reputation for being the best around. From beautiful collections, to custom designed, one-of-a-kind pieces, Luis and the staff at Zavius really make your experience memorable. Luis has an amazing talent for taking your vision and creating a magnificent, breathtaking piece of jewelry--whether it is a ring, pendant, or anything in between. And did you know you can take your existing jewelery or gems in and he will custom design a brand new piece for you? The staff at Zavius is very knowledgeable, helpful, and genuinely care about the important decision you are making when it comes to buying jewelry. So whether you live in the area, or you are visiting from the east or west coast, Zavius is definitely worth a first stop. And a second. And a third...

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