1717 W Mountain St
Kernersville, NC 27284
336-993-3747
I didnt want to give a bad rating without giving an explanation. I had been needing tires for several weeks, just looking for the right deal. Wilson's Tire Shop had the deal I was looking for, finally. I called on a Tuesday to order the tires and explained that I would be at the shop at 8am the following Friday. I was headed out of town that Friday (500 mile trip), and they were calling for bad weather. Everything was set up and I was told that the tires would be there waiting when I arrived at 8am Friday.
I arrived at 8:15 am on the agreed upon Friday. When I arrived I was told that they forgot to order the tires. I was then asked if I could wait until later that day. That wasn't an option, my departure was pretty much set in stone. Remember I called on Tuesday to arrange this. I was never given a simple apology, or explanation. As a matter of fact, NOTHING was said to me. It was almost as if they couldn't care any less about their mistake.
I understand that things happen, people forget. We are human. It was the "I dont give a crap" attitude toward me that Im having a problem with. I was forced to buy tires from another shop...luckily I had done my homework and I was able to make a purchase that I was satisfied with. My suggestion, buy your tires somewhere else. Your money apparently is appreciated anywhere but here.
1I didnt want to give a bad rating without giving an explanation. I had been needing tires for several weeks, just looking for the right deal. Wilson's Tire Shop had the deal I was looking for, finally. I called on a Tuesday to order the tires and explained that I would be at the shop at 8am the following Friday. I was headed out of town that Friday (500 mile trip), and they were calling for bad weather. Everything was set up and I was told that the tires would be there waiting when I arrived at 8am Friday.
I arrived at 8:15 am on the agreed upon Friday. When I arrived I was told that they forgot to order the tires. I was then asked if I could wait until later that day. That wasn't an option, my departure was pretty much set in stone. Remember I called on Tuesday to arrange this. I was never given a simple apology, or explanation. As a matter of fact, NOTHING was said to me. It was almost as if they couldn't care any less about their mistake.
I understand that things happen, people forget. We are human. It was the "I dont give a crap" attitude toward me that Im having a problem with. I was forced to buy tires from another shop...luckily I had done my homework and I was able to make a purchase that I was satisfied with. My suggestion, buy your tires somewhere else. Your money apparently is appreciated anywhere but here.
I didnt want to give a bad rating without giving an explanation. I had been needing tires for several weeks, just looking for the right deal. Wilson's Tire Shop had the deal I was looking for, finally. I called on a Tuesday to order the
3I didnt want to give a bad rating without giving an explanation. I had been needing tires for several weeks, just looking for the right deal. Wilson's Tire Shop had the deal I was looking for, finally. I called on a Tuesday to order the
Wilson tire has been in business for many moons. They are friendly and they do give you great service. He actually checks your tires for air and give you air and does not charge you. He is very reasonable on his rates and can help you with any thing from tires to batteries. This is a small family owned business and we need to support them.
5Wilson tire has been in business for many moons. They are friendly and they do give you great service. He actually checks your tires for air and give you air and does not charge you. He is very reasonable on his rates and can help you with any thing from tires to batteries. This is a small family owned business and we need to support them.
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