Capital Appliance Repair INC

★★★★☆
Fast, friendly, on-time service!
  • 659 Cary Towne Blvd Ste 247

    Cary, NC 27511

    Map & Directions
  • 919-781-5884

Home & Garden

Home & Garden
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A repairman came to our house to diagnose/repair our Kitchenaid microwave (which is part of a combined microwave/oven, 8 years old). He told us the problem was either the door switches or the control board. After looking at it he said it was not the door switches and was likely the control board. He said a new control board, however, might not be reliable and suggested that, in the long run, we'd be better off just to buy a new microwave/oven combination.

He said he would replace the control board if we wished, but he would have to order that part. We said we'd consider what we wanted to do, and would let him know how we wanted to proceed. We decided to go ahead with the repair. I called his company the next day and left a message for a callback, but never heard back. I called back again later that same day and spoke with someone who said the repairman would call me back within an hour.

We never heard back from him or the company.

The repairman apparently had no clue how to repair our appliance.

We had paid the repairman $75 for the initial diagnostic visit. So we are now out $75 for nothing.

1
★☆☆☆☆

A repairman came to our house to diagnose/repair our Kitchenaid microwave (which is part of a combined microwave/oven, 8 years old). He told us the problem was either the door switches or the control board. After looking at it he said it was not the door switches and was likely the control board. He said a new control board, however, might not be reliable and suggested that, in the long run, we'd be better off just to buy a new microwave/oven combination.

He said he would replace the control board if we wished, but he would have to order that part. We said we'd consider what we wanted to do, and would let him know how we wanted to proceed. We decided to go ahead with the repair. I called his company the next day and left a message for a callback, but never heard back. I called back again later that same day and spoke with someone who said the repairman would call me back within an hour.

We never heard back from him or the company.

The repairman apparently had no clue how to repair our appliance.

We had paid the repairman $75 for the initial diagnostic visit. So we are now out $75 for nothing.

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Our Bosch dishwasher had a serious problem. It was making noise and when I stopped the cycle it just stayed locked and wouldn't open. I called Cary Appliance and they sent a technician to help me with it. He came the same day and drained everything out and diagnosed the problem right away, fixed it on the spot and got the machine back up and running. I am extremely satisfied with the service!!

2
★★★★★

Our Bosch dishwasher had a serious problem. It was making noise and when I stopped the cycle it just stayed locked and wouldn't open. I called Cary Appliance and they sent a technician to help me with it. He came the same day and drained everything out and diagnosed the problem right away, fixed it on the spot and got the machine back up and running. I am extremely satisfied with the service!!

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Our Bosch dishwasherI had serious problem. It was making noise and when I stopped the cycle it just stayed locked and wouldn't open. I called Cary Appliance and they sent me a technician to help me with it. He came the same day and drained everything out he diagnosed the problem right away, fixed it on the spot and got the machine was back up and running. I am extremely satisfied with the service!!

2
★★★★★

Our Bosch dishwasherI had serious problem. It was making noise and when I stopped the cycle it just stayed locked and wouldn't open. I called Cary Appliance and they sent me a technician to help me with it. He came the same day and drained everything out he diagnosed the problem right away, fixed it on the spot and got the machine was back up and running. I am extremely satisfied with the service!!

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I have been a client of Capital Appliance repair for about 6 years and have always found them to be prompt, honest and friendly. Their service fees are reasonable and they take the time to explain what the problem was and how to avoid it next time. Mostly, however, I appreciate that when I call them on the phone SOMEBODY ANSWERS IT!

2
★★★★☆

I have been a client of Capital Appliance repair for about 6 years and have always found them to be prompt, honest and friendly. Their service fees are reasonable and they take the time to explain what the problem was and how to avoid it next time. Mostly, however, I appreciate that when I call them on the phone SOMEBODY ANSWERS IT!

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Our Bosch dishwasher was not operating properly, it wouldn't stop running. Called every appliance company and nobody works on Bosch. Finally found Greg at Cary Appliance. He sent Clint out and they did a great job. I recommend them and will call them back.

2
★★★★★

Our Bosch dishwasher was not operating properly, it wouldn't stop running. Called every appliance company and nobody works on Bosch. Finally found Greg at Cary Appliance. He sent Clint out and they did a great job. I recommend them and will call them back.

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Our Whirlpool refrigerator stopped cooling about 8:00 at night. I called and actually got a live person. Jason come out first thing in the morning and got us fixed. Great job, courteous and a lot cheaper than Sears.

2
★★★★★

Our Whirlpool refrigerator stopped cooling about 8:00 at night. I called and actually got a live person. Jason come out first thing in the morning and got us fixed. Great job, courteous and a lot cheaper than Sears.

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Our Whirlpool refrigerator stopped cooling about 8:00 at night. I called and actually got a live person. Jason come out first thing in the morning and got us fixed. Great job, courteous and a lot cheaper than Sears.

2
★★★★★

Our Whirlpool refrigerator stopped cooling about 8:00 at night. I called and actually got a live person. Jason come out first thing in the morning and got us fixed. Great job, courteous and a lot cheaper than Sears.

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Trust the word ""discount."" It means bad service.

The representative Cary Discount Appliance Repair sent to my home appeared more interested in constantly texting his girlfriend (that's what he told me he was doing) than attending to my broken dishwasher. He made an appointment to return to perform the actual work, and never even showed, let alone call to tell me he was going to be late. My subsequent call to the company's office was pretty much dismissed.

I've since contacted someone else to do the work.

Cary Discount Appliance Repair is unprofessional, unreliable, and discourteous. Save yourself a headache and try another company.

0
★☆☆☆☆

Trust the word ""discount."" It means bad service.

The representative Cary Discount Appliance Repair sent to my home appeared more interested in constantly texting his girlfriend (that's what he told me he was doing) than attending to my broken dishwasher. He made an appointment to return to perform the actual work, and never even showed, let alone call to tell me he was going to be late. My subsequent call to the company's office was pretty much dismissed.

I've since contacted someone else to do the work.

Cary Discount Appliance Repair is unprofessional, unreliable, and discourteous. Save yourself a headache and try another company.

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I have never been displeased enough with a service to write a review... until now. Save your money. I was left wondering if this person really knew what he was doing. I would not recommend Capital Appliance Repair to anyone based on the service I recieved. The repair technician admitted he could not narrow down the problem and would need to resort to randomly buying parts until he discovered which one was causing the problem. That is not my idea of how an educated technician should troubleshoot a problem. He basically ran out of things to try and just wanted to get out of here. I never have been as disappointed in the value I have recieved for a service call. My problem was no closer to being solve when he left than when he got there... I was just poorer.

0
★☆☆☆☆

I have never been displeased enough with a service to write a review... until now. Save your money. I was left wondering if this person really knew what he was doing. I would not recommend Capital Appliance Repair to anyone based on the service I recieved. The repair technician admitted he could not narrow down the problem and would need to resort to randomly buying parts until he discovered which one was causing the problem. That is not my idea of how an educated technician should troubleshoot a problem. He basically ran out of things to try and just wanted to get out of here. I never have been as disappointed in the value I have recieved for a service call. My problem was no closer to being solve when he left than when he got there... I was just poorer.

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