Keffer Hyundai

★★★★★
Mon-Fri 9-8, Sat & Sun closed
  • 9010 E Independence Blvd

    Matthews, NC 28105

    Map & Directions
  • 704-243-9815

About Keffer Hyundai

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Hyundai
  • Hyundai
  • Hyundai
  • Hyundai
  • Hyundai
  • Used Cars
  • Auto Body Paint & Repair
  • Auto Parts & Accessories
  • Oil Changes
  • Tires
  • Car Financing
  • Auto Leasing
Details
  • Hyundai
  • Shop Online
Hours
M-Sa 9am-8pm, Su Closed (Service and Parts: M-F: 6:00AM - 6:00PM, Sat: 7:00AM - 4:00PM, Sun: Closed.)
Emails
  • sales@kefferhyundai.com
Brands
  • Hyundai

Automotive

Automotive
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4.5172 29
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While the sales experience a year and a half ago was pretty painless, everything since then has been a terrible experience.\r
\r
After buying the car they recommended a company to tint the windows - my 3 year old daughter could have done a

3
★★★★★

While the sales experience a year and a half ago was pretty painless, everything since then has been a terrible experience.\r
\r
After buying the car they recommended a company to tint the windows - my 3 year old daughter could have done a

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Keffer Hyundai and the service staff team are the BEST!!! I give the Keffer Hyundai service team 5 Star rating. I have visited other Hyundai dealers in the area and the Keffer Hyundai Service team stand above the rest.With friendly staff like Linda and Vince Keffer Hyundai service is the Best in my book. I would not take my Hyundai or any of my others cars any where else but to Keffer Hyundai. I have used their service center for 5 years now. I plan on buying my new Hyundai Elantra later this year when the new model comes out.I have also sent friends and family to Keffer Hyundai for sales and service and they all agree with me that Keffer Hyundai is the BEST HYUNDAI dealer in town.

5
★★★★★

Keffer Hyundai and the service staff team are the BEST!!! I give the Keffer Hyundai service team 5 Star rating. I have visited other Hyundai dealers in the area and the Keffer Hyundai Service team stand above the rest.With friendly staff like Linda and Vince Keffer Hyundai service is the Best in my book. I would not take my Hyundai or any of my others cars any where else but to Keffer Hyundai. I have used their service center for 5 years now. I plan on buying my new Hyundai Elantra later this year when the new model comes out.I have also sent friends and family to Keffer Hyundai for sales and service and they all agree with me that Keffer Hyundai is the BEST HYUNDAI dealer in town.

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.

We bought our Hyundai Santa Fe from Keffer Hyundai so when I needed it serviced for "an engine issue", I took it there. I wasn't impressed with their service. The man in charge seemed a little too "slick" to me and I waited around much longer than they said it was going to be to get it fixed. I'd give them a C- for customer-friendliness.

3
★★★☆☆

We bought our Hyundai Santa Fe from Keffer Hyundai so when I needed it serviced for "an engine issue", I took it there. I wasn't impressed with their service. The man in charge seemed a little too "slick" to me and I waited around much longer than they said it was going to be to get it fixed. I'd give them a C- for customer-friendliness.

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0 out of 1 people found this review helpful.

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We purchased a minivan from Keffer Hyundai after having a great experience at another Keffer dealership and had nothing but issues getting the process completed. The organization and communication of the sales office left a lot to be desired. Paperwork had to be re-done and pay-offs did not go through in a timely matter. We had to return to the dealership several times to get the transaction finished (a 40 minute drive each way). I would not recommend this dealership.

2
★★☆☆☆

We purchased a minivan from Keffer Hyundai after having a great experience at another Keffer dealership and had nothing but issues getting the process completed. The organization and communication of the sales office left a lot to be desired. Paperwork had to be re-done and pay-offs did not go through in a timely matter. We had to return to the dealership several times to get the transaction finished (a 40 minute drive each way). I would not recommend this dealership.

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Review Partner
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Vince Deloreto always gives excellent service.

2
★★★★★

Vince Deloreto always gives excellent service.

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Job done timely and efficiently

2
★★★★★

Job done timely and efficiently

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I love the employees very personalble

2
★★★★★

I love the employees very personalble

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It was just an oil change but from making the appointment online to completing the work ahead of schedule, everything went perfectly.

2
★★★★★

It was just an oil change but from making the appointment online to completing the work ahead of schedule, everything went perfectly.

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5 stars to all 3 mentioned names above. For their hard work and excellent customer service. Give them a gift certificate for dinner and bagels in the morning

2
★★★★★

5 stars to all 3 mentioned names above. For their hard work and excellent customer service. Give them a gift certificate for dinner and bagels in the morning

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They respond and handle customers in a timely manner

2
★★★★★

They respond and handle customers in a timely manner

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Someone greeting you at the door, everyone offering help, short wait time, easy check in/out

2
★★★★★

Someone greeting you at the door, everyone offering help, short wait time, easy check in/out

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Felt like they knew me and took very good care

2
★★★★★

Felt like they knew me and took very good care

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Very friendly, knowledgeable staff.

2
★★★★★

Very friendly, knowledgeable staff.

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got there for an 8:30am appointment at 8:10.Wanted regular service oil change and tire rotation plus some warrenty work on the sound system. At 8:20 they were already testing driving the car. They determined the problem and had to order a

2
★★★★★

got there for an 8:30am appointment at 8:10.Wanted regular service oil change and tire rotation plus some warrenty work on the sound system. At 8:20 they were already testing driving the car. They determined the problem and had to order a

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Fast..

2
★★★★★

Fast..

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excellent service

2
★★★★★

excellent service

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Give 5 out of a 5. Service was done as promised .

2
★★★★★

Give 5 out of a 5. Service was done as promised .

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Bought a Sonata in August 2014, best car I have ever had. The people at Keffer Hyundai on Independence were incredible.

2
★★★★★

Bought a Sonata in August 2014, best car I have ever had. The people at Keffer Hyundai on Independence were incredible.

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Stopped in for an oil change. Was advised that the car was due for alignment and software updates. One of the updates wouldn't take and a new radio was ordered. Came back the next week and was told the installation would take more than

2
★★★★★

Stopped in for an oil change. Was advised that the car was due for alignment and software updates. One of the updates wouldn't take and a new radio was ordered. Came back the next week and was told the installation would take more than

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Took care of my needs in a tie-sensitive way

2
★★★★★

Took care of my needs in a tie-sensitive way

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Shift handle and console was damaged during repair for recall. Exceedingly long wait time to check out. Vehicle returned in worse condition than before service. This is not the first time. They replaced the steering wheel at one service

0
★☆☆☆☆

Shift handle and console was damaged during repair for recall. Exceedingly long wait time to check out. Vehicle returned in worse condition than before service. This is not the first time. They replaced the steering wheel at one service

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Excelent Service

2
★★★★★

Excelent Service

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The Service advisers are very friendly and knowledgeable.

2
★★★★★

The Service advisers are very friendly and knowledgeable.

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Answers all questions or finds out answer

2
★★★★★

Answers all questions or finds out answer

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Fast service, helpful and friendly staff.

2
★★★★★

Fast service, helpful and friendly staff.

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Service was great they fixed my car in a timely manner

2
★★★★★

Service was great they fixed my car in a timely manner

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Trey is a great service technician, and was very helpful during my last visit. He explained the issues, and he was also apologetic for my unanticipated wait. In turn, he ended up rectifying it with a loaner.

2
★★★★★

Trey is a great service technician, and was very helpful during my last visit. He explained the issues, and he was also apologetic for my unanticipated wait. In turn, he ended up rectifying it with a loaner.

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Recently had oil and filter changed and recall (computer) updated. Typical service for this dealership. Usually they seem overwhelmed and not staffed to meet demand. I didn't wait to get greeted to long this time but in the past it was

1
★★★☆☆

Recently had oil and filter changed and recall (computer) updated. Typical service for this dealership. Usually they seem overwhelmed and not staffed to meet demand. I didn't wait to get greeted to long this time but in the past it was

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I find this location to be lacking in professionalism and organization. I have been telling them of an issue. It was not resolved. Took the car to another location, and it was diagnosed on the spot. Bob Mayberry saved my day.

0
★☆☆☆☆

I find this location to be lacking in professionalism and organization. I have been telling them of an issue. It was not resolved. Took the car to another location, and it was diagnosed on the spot. Bob Mayberry saved my day.

Message from Keffer Hyundai

More about Keffer Hyundai

Keffer Hyundai offers new and used Hyundai vehicles to Charlotte from our location just down the street in Matthews on Independence Blvd. We offer the complete Hyundai line-up in Matthews. From cars, SUVs to sporty coupes, Keffer Hyundai in Matthews has something for your needs.

 

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