Serenity Nail Spa

★★★☆☆
35.9116 -78.7842
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919-544-2200

10251 Little Briar Creek Ln

Raleigh, NC

27617

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Reviews 1 - 18 of 18.
.

This was the most horrific experience I have ever had in any nail salon. I went for a mani and peed and a number of things went wrong. I tried to overlook the weird setup and old look of the place. 1) they did not clean under my toe nails 2) the nail tech was so rough on my cuticles (hand and feet) that when I used my hand sanitizer at dinner that night my hands were burning badly from the nips. 3) they tried to dip my foot in a bin of paraffin wax which is BEYOND unsanitary, it's dangerous LORD ONLY KNOWS how many others have dipped their foot in this wax and what-if they had fungus or anything on their toes...and since they don't clean your feet very well their was dirt floating in the wax. 4) when I sat down for my manicure there was no water to soak my nails in to soften/ clean them 5) when he took my polish off he ran the same cotton ball under my nail basically pushing the dirt further up into my nail rather than using the proper tool to remove the dirt from my nails 6) this is by far the worse with the exception of #3 he wiped his running nose with his hand and then continued to do my "manicure" and I swear I felt his wet snot on my hand *shivvers* 7) when it came time for him to massage my hand he tried to do it with cuticle softener 8) wait i almost forgot that he tried to use a drill to remove glitter from my NATURAL NAIL. *A mani-pedi is supposed to be a positive, relaxing experience but I didn't feel relieved or relaxed until it was over and I could race to the sink to use the antibacterial soap*
P.S. The positive reviews below must have been written by the owner this place is dirty and the techs need training it should be shut down. Don't believe me try at your own risk.

1
★☆☆☆☆

This was the most horrific experience I have ever had in any nail salon. I went for a mani and peed and a number of things went wrong. I tried to overlook the weird setup and old look of the place. 1) they did not clean under my toe nails 2) the nail tech was so rough on my cuticles (hand and feet) that when I used my hand sanitizer at dinner that night my hands were burning badly from the nips. 3) they tried to dip my foot in a bin of paraffin wax which is BEYOND unsanitary, it's dangerous LORD ONLY KNOWS how many others have dipped their foot in this wax and what-if they had fungus or anything on their toes...and since they don't clean your feet very well their was dirt floating in the wax. 4) when I sat down for my manicure there was no water to soak my nails in to soften/ clean them 5) when he took my polish off he ran the same cotton ball under my nail basically pushing the dirt further up into my nail rather than using the proper tool to remove the dirt from my nails 6) this is by far the worse with the exception of #3 he wiped his running nose with his hand and then continued to do my "manicure" and I swear I felt his wet snot on my hand *shivvers* 7) when it came time for him to massage my hand he tried to do it with cuticle softener 8) wait i almost forgot that he tried to use a drill to remove glitter from my NATURAL NAIL. *A mani-pedi is supposed to be a positive, relaxing experience but I didn't feel relieved or relaxed until it was over and I could race to the sink to use the antibacterial soap*
P.S. The positive reviews below must have been written by the owner this place is dirty and the techs need training it should be shut down. Don't believe me try at your own risk.

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.

I started going to Serenity for pedicures after a friend recommended the location (close to work). Within moments of arriving, I was whisked away to my chair, offered a drink (water, soda, even wine!) and offered a few magazines to pass the time. I don't usually request a certain person - but every time I've been the results have been fantastic...and I've never had to wait more than 5 minutes. It's a great place to go - and they offer gift certificates for all of their services.

4
★★★★☆

I started going to Serenity for pedicures after a friend recommended the location (close to work). Within moments of arriving, I was whisked away to my chair, offered a drink (water, soda, even wine!) and offered a few magazines to pass the time. I don't usually request a certain person - but every time I've been the results have been fantastic...and I've never had to wait more than 5 minutes. It's a great place to go - and they offer gift certificates for all of their services.

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Latest reviews from Citysearch.

.

I went in for my second pedicure in my lifetime and it was great! I even told the nail tech that this pedicure was different from my first one I had because it didn't hurt! She was very gentle. I had the Deluxe pedicure and it was fabulous. Well worth the price for the service that I was given. My nails look great and the foot massage felt like heaven. If you go to Serenity Nail Spa for a pedicure make sure to do the Deluxe or the Serenity spa pedicure. Its longer than their regular pedicure if you want your feet to be pampered a little bit more. You'll absolutely love the setting of the spa. Very clean and the pedicure takes place in a separate area. Excellent atmosphere for me to just relax. I was told the weekends are busy, so I went on a weekday. I will definitely go back.

5
★★★★★

I went in for my second pedicure in my lifetime and it was great! I even told the nail tech that this pedicure was different from my first one I had because it didn't hurt! She was very gentle. I had the Deluxe pedicure and it was fabulous. Well worth the price for the service that I was given. My nails look great and the foot massage felt like heaven. If you go to Serenity Nail Spa for a pedicure make sure to do the Deluxe or the Serenity spa pedicure. Its longer than their regular pedicure if you want your feet to be pampered a little bit more. You'll absolutely love the setting of the spa. Very clean and the pedicure takes place in a separate area. Excellent atmosphere for me to just relax. I was told the weekends are busy, so I went on a weekday. I will definitely go back.

.

I just visited Serenity Nail Spa for the first time today. It was a wonderful experience with a very professional staff. You will not be disappointed. I am looking forward to my next visit. I'm definitely going to tell all my friends!

5
★★★★★

I just visited Serenity Nail Spa for the first time today. It was a wonderful experience with a very professional staff. You will not be disappointed. I am looking forward to my next visit. I'm definitely going to tell all my friends!

Pros: Everything..from beginning to end!!

.

Serenity Nail Spa is one of the cleanest places I have stepped into it in Raleigh. The staff is super talented and very nice. I have never been anywhere else since I have come to Serenity Nail Spa. My manicure and pedicure looks amazing and last a very long time. The facials are great and I feel the difference almost immediately walking out of the room : ) I highly recommend this special place to anyone who is looking for great treatments for really reasonable prices.
Thanks to all the staff for a wonderful job you do and make me feel beautiful!!!

5
★★★★★

Serenity Nail Spa is one of the cleanest places I have stepped into it in Raleigh. The staff is super talented and very nice. I have never been anywhere else since I have come to Serenity Nail Spa. My manicure and pedicure looks amazing and last a very long time. The facials are great and I feel the difference almost immediately walking out of the room : ) I highly recommend this special place to anyone who is looking for great treatments for really reasonable prices.
Thanks to all the staff for a wonderful job you do and make me feel beautiful!!!

Pros: Great Customer Service

.

My niece and I went to serenity Nail Spa at Brier Creek get nails done because it was convenient location. I got my first set of gel nails done a month ago, the girl name (KATHY) do my nails before was very good job. when I came back the front desk lady said KATHY gone on vacation, the lady at the front desk tell me to try other girl do my nails then she put me seat down on the chair. The new girl do my gel nails fill-in were uneven. She put the layered gel too much on the sides, my nails look awful and charged over price on my nails gel fill-in $40. My pedicure was about 15 minutes and was $32. They charge $42 for my niece pedicure and manicure to spent about total of 20 minutes performing her services. Maybe we had a bad experience (on a busy friday afternoon) we never go back there again. Be careful!!!!!!!!!

1
★☆☆☆☆

My niece and I went to serenity Nail Spa at Brier Creek get nails done because it was convenient location. I got my first set of gel nails done a month ago, the girl name (KATHY) do my nails before was very good job. when I came back the front desk lady said KATHY gone on vacation, the lady at the front desk tell me to try other girl do my nails then she put me seat down on the chair. The new girl do my gel nails fill-in were uneven. She put the layered gel too much on the sides, my nails look awful and charged over price on my nails gel fill-in $40. My pedicure was about 15 minutes and was $32. They charge $42 for my niece pedicure and manicure to spent about total of 20 minutes performing her services. Maybe we had a bad experience (on a busy friday afternoon) we never go back there again. Be careful!!!!!!!!!

.

I went to get toes, nails and eyebrows done. I went because of such great reviews. However, I am very disappointed. The woman name LISA did my toes and nails was awful. Either she is trainning or she just doesn't know what she is doing. In addition, the sides of the acryclic are separating from my nail after only second days. I'm going to another nails salon to have them fix the mess. I will never go back to this place.

1
★☆☆☆☆

I went to get toes, nails and eyebrows done. I went because of such great reviews. However, I am very disappointed. The woman name LISA did my toes and nails was awful. Either she is trainning or she just doesn't know what she is doing. In addition, the sides of the acryclic are separating from my nail after only second days. I'm going to another nails salon to have them fix the mess. I will never go back to this place.

Pros: Unprofessional

Cons: English very limited, nail techs switch off during process

.

Serenity Nail Spa is located in Brier Creek area. It's perfect for a wedding party. The staff makes you feel at home by offering drinks. The staffs are well trained and you really do get your money's worth. I have never had a better spa experience than Serenity Nail Spa. The atmosphere is so relaxing and classy, you don't feel 'rushed' through your treatments. It's amazing how you can feel so refreshed in one hour. Serenity Nail Spa is incredible and I would never to anywhere else.

5
★★★★★

Serenity Nail Spa is located in Brier Creek area. It's perfect for a wedding party. The staff makes you feel at home by offering drinks. The staffs are well trained and you really do get your money's worth. I have never had a better spa experience than Serenity Nail Spa. The atmosphere is so relaxing and classy, you don't feel 'rushed' through your treatments. It's amazing how you can feel so refreshed in one hour. Serenity Nail Spa is incredible and I would never to anywhere else.

Pros: excellent customer service

Cons: none

.

I've been to a variety of different nails salon and day spas and Serenity Nail Spa is by far the best I've experienced. The staff is always very friendly and professional. I've had several different spa treatments-facials, massages, manicures, pedicures -and I always come back for more! The staff always listen very carefully and do their utmost to accomplish my every goal. As many nails salon/spas as there are in Raleigh, Serenity Nail Spa really stands out for it's excellence.
I know that there are some unhappy reviews of Serenity Nail Spa but trust me, they are really the best. Unfortunately, in this type of business - you can't please everyone. Try them out for yourself.

5
★★★★★

I've been to a variety of different nails salon and day spas and Serenity Nail Spa is by far the best I've experienced. The staff is always very friendly and professional. I've had several different spa treatments-facials, massages, manicures, pedicures -and I always come back for more! The staff always listen very carefully and do their utmost to accomplish my every goal. As many nails salon/spas as there are in Raleigh, Serenity Nail Spa really stands out for it's excellence.
I know that there are some unhappy reviews of Serenity Nail Spa but trust me, they are really the best. Unfortunately, in this type of business - you can't please everyone. Try them out for yourself.

Pros: Friendly service, reasonable priced, excellent pedicure

Cons: none

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I don't know what "CSMobileuser" is talking about....
Serenity nail spa!!! is definitely the place to go, to get a manicure and pedicure!!! great prices, and i even decided to get a facial, i was so surprised how amazing it went. i must say after the amazing experience i got at serenity nail spa, there is no going back to my old place! i am sticking with you guys!!

5
★★★★★

I don't know what "CSMobileuser" is talking about....
Serenity nail spa!!! is definitely the place to go, to get a manicure and pedicure!!! great prices, and i even decided to get a facial, i was so surprised how amazing it went. i must say after the amazing experience i got at serenity nail spa, there is no going back to my old place! i am sticking with you guys!!

Pros: Techs, atmosphere, location, friendliness, and great service

Cons: busy during weekends, best to make an appointment in advance

.

This place is overpriced, and the employees are rude and unprofessional. The quality of service is subpar at best. I would definitely NOT recommend this place to anyone

1
★☆☆☆☆

This place is overpriced, and the employees are rude and unprofessional. The quality of service is subpar at best. I would definitely NOT recommend this place to anyone

.

Hi,I've been coming to Serenity Nail Spa for years for all of my beauty and relaxation needs.It's so ashame to see and hear some idiots who ignorantly complained about things that they shouldn't have.I love the people who work here.They're so friendly.Hope to see you at the Serenity Nail Spa!

5
★★★★★

Hi,I've been coming to Serenity Nail Spa for years for all of my beauty and relaxation needs.It's so ashame to see and hear some idiots who ignorantly complained about things that they shouldn't have.I love the people who work here.They're so friendly.Hope to see you at the Serenity Nail Spa!

.

I get mad and upset to get nails done when the nails tech try to set up other service. I want my nails are acrylic set only $25, and white tip extra $5 and I agree get it done, but I don't know the lady seat at the first chair on the right hand charge my nails up to $50 when I pay at the cashier. Other hand, she's no take time, do my nails very quite, and uneven on my both hands. I never go back this place to wasting my money again.

1
★☆☆☆☆

I get mad and upset to get nails done when the nails tech try to set up other service. I want my nails are acrylic set only $25, and white tip extra $5 and I agree get it done, but I don't know the lady seat at the first chair on the right hand charge my nails up to $50 when I pay at the cashier. Other hand, she's no take time, do my nails very quite, and uneven on my both hands. I never go back this place to wasting my money again.

.

I made the mistake (never again) of going in for a pedicure. I'd have to say the review by ConsumerTips is 100% right on. One of my pet peeves is high pressure sales tactics. I am the customer and I know what I want, I really get upset when folks try to sell up other services. Serenity staff was very unprofessional to me and did not do what I would call a decent job. They left lots of polish on my cuticles. As far as the chatting between staff, even though I don't understand what they are saying to each other, I feel very uneasy when someone is working on me and laughing and joking with their co-workers.

Please don't make the mistake of wasting your money on this place.

1
★☆☆☆☆

I made the mistake (never again) of going in for a pedicure. I'd have to say the review by ConsumerTips is 100% right on. One of my pet peeves is high pressure sales tactics. I am the customer and I know what I want, I really get upset when folks try to sell up other services. Serenity staff was very unprofessional to me and did not do what I would call a decent job. They left lots of polish on my cuticles. As far as the chatting between staff, even though I don't understand what they are saying to each other, I feel very uneasy when someone is working on me and laughing and joking with their co-workers.

Please don't make the mistake of wasting your money on this place.

.

Serenity Nail Spa
All the ladies at Serenity Nail Spa are great . The owner (Lisa ) has been doing my nails for 11 years . I feel so at home and welcome there . The shop is so comfortable and clean . I enjoy the atmosphere.!
The ladies take such good care of their customers . I would highly recommend to other ladies as well as gentlemen to go where they will feel like they are pampered . My husband dearly love going for manicure and pedicure.

5
★★★★★

Serenity Nail Spa
All the ladies at Serenity Nail Spa are great . The owner (Lisa ) has been doing my nails for 11 years . I feel so at home and welcome there . The shop is so comfortable and clean . I enjoy the atmosphere.!
The ladies take such good care of their customers . I would highly recommend to other ladies as well as gentlemen to go where they will feel like they are pampered . My husband dearly love going for manicure and pedicure.

.

Serenity Nail Spa has been my place to go to get my eyebrows waxed. I had my brows waxed at numerous places in Durham and was never quite satisfied. I finally found Serenity Nail Spa! I have been patroning this location I think for around 3 years. There is a special person that I trust there with my eyebrows. She is awesome! In fact, she is sooo good, that I let no one else do them except for her. I will wait for her if she is on vacation, etc. just so that she can do my eyebrows. She is so good, that I don't even look at my eyebrows now when she finishes. I usually see them for the first time when I get in the car to leave. She is that good. I'm sorry that someone else had a bad experience, but that person is not me. I highly recommend Serenity Nail Spa. Everyone has always been professional and friendly to me. I don't mind if people speak in their native language around me like some people do. I mean, we are the United States of America, the land built on immigrants. I think people need to be more open-minded and appreciate differences instead of putting others down. Hopefully, I'll see you at Serenity soon!!

5
★★★★★

Serenity Nail Spa has been my place to go to get my eyebrows waxed. I had my brows waxed at numerous places in Durham and was never quite satisfied. I finally found Serenity Nail Spa! I have been patroning this location I think for around 3 years. There is a special person that I trust there with my eyebrows. She is awesome! In fact, she is sooo good, that I let no one else do them except for her. I will wait for her if she is on vacation, etc. just so that she can do my eyebrows. She is so good, that I don't even look at my eyebrows now when she finishes. I usually see them for the first time when I get in the car to leave. She is that good. I'm sorry that someone else had a bad experience, but that person is not me. I highly recommend Serenity Nail Spa. Everyone has always been professional and friendly to me. I don't mind if people speak in their native language around me like some people do. I mean, we are the United States of America, the land built on immigrants. I think people need to be more open-minded and appreciate differences instead of putting others down. Hopefully, I'll see you at Serenity soon!!

Pros: Awesome staff

.

I was having a bad day so I decided to go get a mani/pedi to cheer me up. I drove around & the first nail shop I saw was Serenity Nail & Spa so I went there. The shop looked quintessential. The decorations were beautiful. A lady named Natalie tended to me. When she was doing my nails, she noticed that I was gloomy so she asked me what was wrong. I told her about the fight I had with my boyfriend. She was very attentive and she gave me feedback. She gave me excellent advice and I could tell that she was being genuine. She was very courteous and respectful. She simply asked me if I wanted to do anything extra and I said no. She didn't push me unlike the technicians I had before. What I loved most, however, was that she completely pampered me. She did a phenomenal job on my nails. I felt so much better when I left the store.

5
★★★★★

I was having a bad day so I decided to go get a mani/pedi to cheer me up. I drove around & the first nail shop I saw was Serenity Nail & Spa so I went there. The shop looked quintessential. The decorations were beautiful. A lady named Natalie tended to me. When she was doing my nails, she noticed that I was gloomy so she asked me what was wrong. I told her about the fight I had with my boyfriend. She was very attentive and she gave me feedback. She gave me excellent advice and I could tell that she was being genuine. She was very courteous and respectful. She simply asked me if I wanted to do anything extra and I said no. She didn't push me unlike the technicians I had before. What I loved most, however, was that she completely pampered me. She did a phenomenal job on my nails. I felt so much better when I left the store.

Pros: Technicians, ambience, location, friendliness, great service

.

I went in for a pedicure. I usually go to Tips 2 Toes (also in Brier Creek) and through I would give this place a chance. A classic pedicure is $28 and a "serenity" pedicure (includes some kind of foot wrap) is $32. I went in..chose my nail color, and throughout my classic pedicure, was told to "upgrade to serenity pedicure. It's only $4 more.:" After 3-4 times of my saying 'No' she finally gave up.

As is the case at most of the lower-quality nail spas, my technician and the one next to her spent most of the time talking to each other about the clientele in Vietnemese. They criticized the colour that I wanted on my toes and insisted that I verbally tell them how much tip I wanted included. I suppose they don't want me to write it on the "tip" line of the receipt since that is taxed heavily and they take home less at the end of the day. Simply shady.

Long story short - there are at least two other nail spas within half a mile of this place...chose either one and you're better off.

1
★☆☆☆☆

I went in for a pedicure. I usually go to Tips 2 Toes (also in Brier Creek) and through I would give this place a chance. A classic pedicure is $28 and a "serenity" pedicure (includes some kind of foot wrap) is $32. I went in..chose my nail color, and throughout my classic pedicure, was told to "upgrade to serenity pedicure. It's only $4 more.:" After 3-4 times of my saying 'No' she finally gave up.

As is the case at most of the lower-quality nail spas, my technician and the one next to her spent most of the time talking to each other about the clientele in Vietnemese. They criticized the colour that I wanted on my toes and insisted that I verbally tell them how much tip I wanted included. I suppose they don't want me to write it on the "tip" line of the receipt since that is taxed heavily and they take home less at the end of the day. Simply shady.

Long story short - there are at least two other nail spas within half a mile of this place...chose either one and you're better off.

Pros: Look and feel

Cons: Staff, Service (not even a good pedicure and with an attitude)

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