Apex Heating And Air Conditioning Inc

★★☆☆☆
  • 1231 Perry Rd 106

    Apex, NC 27502

    Map & Directions
  • 919-367-0102

About Apex Heating And Air Conditioning Inc

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Hours
Mon-Fri 7:30am-4:30pm
2.3333 6
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We used this company for years and had a service contract with them. Every time they came to check the AC there was a ""leak"" and it would cost us an extra $80.00. I finally decided to try AirMarkers in Raliegh and the service guy told us there was no leak in our unit. We've been using them now for a few years and they have been nothing but honest. Ironically, Apex Heating considers themselves ""good christians"" .

0
★☆☆☆☆

We used this company for years and had a service contract with them. Every time they came to check the AC there was a ""leak"" and it would cost us an extra $80.00. I finally decided to try AirMarkers in Raliegh and the service guy told us there was no leak in our unit. We've been using them now for a few years and they have been nothing but honest. Ironically, Apex Heating considers themselves ""good christians"" .

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What a disappointment. First visit was for just a general check up on the system. Although the tech said the system looked very good, and pressure was high, nine days later, the A/C stopped. On return visit, I said I didn't want to pay for repairs, but got a $500+ bill at the end ($70 I had agreed to along the way). It is an old machine, so yes, maybe something happened between visits one and two, but why would they sink $500 into work and freon when I have stated I didn't want to pay for anything. After the tech left, the system cooled for about 2 hour, then stopped cooling again.\r\n\r\nWhen I called to tell them my story and ask for a portion reimbursement, they did not listen to my story and just came back saying the charges were fair. After many calls to finally get them to listen, they were going to talk with the owner, but never returned the phone call. They did not ever let me speak with the owner.\r\n\r\nPlease do yourself a favor and find a company with better workmanship and ethics. I certainly did when I replaced the unit.

0
★☆☆☆☆

What a disappointment. First visit was for just a general check up on the system. Although the tech said the system looked very good, and pressure was high, nine days later, the A/C stopped. On return visit, I said I didn't want to pay for repairs, but got a $500+ bill at the end ($70 I had agreed to along the way). It is an old machine, so yes, maybe something happened between visits one and two, but why would they sink $500 into work and freon when I have stated I didn't want to pay for anything. After the tech left, the system cooled for about 2 hour, then stopped cooling again.\r\n\r\nWhen I called to tell them my story and ask for a portion reimbursement, they did not listen to my story and just came back saying the charges were fair. After many calls to finally get them to listen, they were going to talk with the owner, but never returned the phone call. They did not ever let me speak with the owner.\r\n\r\nPlease do yourself a favor and find a company with better workmanship and ethics. I certainly did when I replaced the unit.

Cons: Poor workmanship. Poor ethics

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I highly recommend this company. We had two air conditioning units replaced by this company. Their service was fast and reliable. Their prices were good and actually lower than a couple of air/heat businesses.

2
★★★★★

I highly recommend this company. We had two air conditioning units replaced by this company. Their service was fast and reliable. Their prices were good and actually lower than a couple of air/heat businesses.

Pros: fast service, on time, great job, fair price

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Apex Heating and Air has helped many people I know as well as myself and I will continue to use their services. AMAZING, FAST SERVICE.

2
★★★★★

Apex Heating and Air has helped many people I know as well as myself and I will continue to use their services. AMAZING, FAST SERVICE.

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I called on a HOT summer Wed. afternoon because my AC was not working. My parents had just used them and said that they were fine... but they werent. On Friday morning, too early for me to be awake (due to the hot sleepless night before), they called and left a message asking if I still needed them---DUH! It was a million degrees outside. By mid-afternoon, I was getting fed up and picked up the phone to call them, when, low and behold, there was the message. I called back and they werent sure if they could come out. How in the Hell was I supposed to find a repair man on Friday afternoon???? I was to be burning in my inferno untill atleast Monday when I could call another comapny. Which is what I should have done in the first place.

0
★☆☆☆☆

I called on a HOT summer Wed. afternoon because my AC was not working. My parents had just used them and said that they were fine... but they werent. On Friday morning, too early for me to be awake (due to the hot sleepless night before), they called and left a message asking if I still needed them---DUH! It was a million degrees outside. By mid-afternoon, I was getting fed up and picked up the phone to call them, when, low and behold, there was the message. I called back and they werent sure if they could come out. How in the Hell was I supposed to find a repair man on Friday afternoon???? I was to be burning in my inferno untill atleast Monday when I could call another comapny. Which is what I should have done in the first place.

Pros: at least im alive

Cons: everything was awful

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Everything about dealings with this company felt wrong. I got taken for fixes that weren't necessary. Will never use them again. ever. I'll cook in 100 degree temperatures before I give them another dime to look at my a/c

0
★☆☆☆☆

Everything about dealings with this company felt wrong. I got taken for fixes that weren't necessary. Will never use them again. ever. I'll cook in 100 degree temperatures before I give them another dime to look at my a/c

Cons: crooks

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