NTB-National Tire & Battery

★★★★☆
  • 2720 Hillsborough Road

    Durham, NC 27705

    Map & Directions
  • 919-286-4444

About NTB-National Tire & Battery

Categories
  • Tires
  • Brake Repair
  • Oil Changes
  • Auto Body Paint & Repair
Details
  • Radiator Repair
  • Brake Repair
  • Oil Changes
Hours
M-Sa 7am-7pm, Su 9am-4pm
Special Offer
Best Savings For Oil Changes, Tires and More

Automotive

Automotive
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Great hours, good place for basics like an oil change or tires or brakes. I would not recommend taking your car there for automotive repairs. I recently had to have all the work on my car re-done because they did such a poor job. They

3
★★★★★

Great hours, good place for basics like an oil change or tires or brakes. I would not recommend taking your car there for automotive repairs. I recently had to have all the work on my car re-done because they did such a poor job. They

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They advertise one price, confirm it on the phone, and then when you get there they try to sucker you into something else. Do not trust tire prices at all.

3
★★★★★

They advertise one price, confirm it on the phone, and then when you get there they try to sucker you into something else. Do not trust tire prices at all.

.

Total bunch of criminals. They waaay overcharge and their work is absolutely shoddy and they refuse to honor warranties. And they are incredibly RUDE. If I had to choose between death or going to this place, I would rather die. Screw Merchant's Tire and their crooked, a-hole manager, Leonard Tigney! Go to Hell!

1
★☆☆☆☆

Total bunch of criminals. They waaay overcharge and their work is absolutely shoddy and they refuse to honor warranties. And they are incredibly RUDE. If I had to choose between death or going to this place, I would rather die. Screw Merchant's Tire and their crooked, a-hole manager, Leonard Tigney! Go to Hell!

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First off, they charged us without our consent. The repair bill was $497. Anytime it's over $350 they are required by law to call and ask for consent. They didn't do that. And, btw, the part they charged us for was 2x over the normal

3
★★★★★

First off, they charged us without our consent. The repair bill was $497. Anytime it's over $350 they are required by law to call and ask for consent. They didn't do that. And, btw, the part they charged us for was 2x over the normal

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O.M.G I TOOK MY CAR THERE WITH A PROBLEM AND ASKED THEM TO TAKE A LOOK AT IT AND CHANGE MY OIL. THIS ONE GUY WAS TO BUSY FLIRTING WITH ME THAT HE DIDN'T EVEN LOOK FOR THE PROBLEM. THE ONLY THING HE DID WAS CHANGE MY OIL. HE TOLD ME I COULD

3
★★★★★

O.M.G I TOOK MY CAR THERE WITH A PROBLEM AND ASKED THEM TO TAKE A LOOK AT IT AND CHANGE MY OIL. THIS ONE GUY WAS TO BUSY FLIRTING WITH ME THAT HE DIDN'T EVEN LOOK FOR THE PROBLEM. THE ONLY THING HE DID WAS CHANGE MY OIL. HE TOLD ME I COULD

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At the time of the service the customer service seemed a little subpar, but I figured -, hey! - we all have rough days. As long as they can get the work done I am fine.

After an oil change and tire rotation, we were told that the car needed to be aligned. And "sure enough", the car had what seemed to be alignment problems.

When we took the car into our main mechanic today (Tao Auto), they shared that they clearly didn't attach the tires in the star formation (rotating every bolt) and that! was what the primary problem was. We'll need to take some measures to repair some of the damage to the wheels.

1
★☆☆☆☆

At the time of the service the customer service seemed a little subpar, but I figured -, hey! - we all have rough days. As long as they can get the work done I am fine.

After an oil change and tire rotation, we were told that the car needed to be aligned. And "sure enough", the car had what seemed to be alignment problems.

When we took the car into our main mechanic today (Tao Auto), they shared that they clearly didn't attach the tires in the star formation (rotating every bolt) and that! was what the primary problem was. We'll need to take some measures to repair some of the damage to the wheels.

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.

As Merchant's used to be the place to get tires. Well, they have closed many shops, this one is still around. It's hard to get a same day appointment, so it's best to plan in advance.

3
★★★☆☆

As Merchant's used to be the place to get tires. Well, they have closed many shops, this one is still around. It's hard to get a same day appointment, so it's best to plan in advance.

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0 out of 1 people found this review helpful.

.

My car needed new front tires and alignment. I checked on the price over the phone, and was told that a coupon I found online (for 20% off, or something along those lines) would be good for the alignment work. When I got there, first I was told that they wouldn't accept the coupon and that the guy on the phone was wrong. I had to argue for a bit to make sure they would accept it. After telling them that I would wait for my car, I went to the waiting room and waited. And waited. Not hearing anything, I went out to check and the alignment had been done, all that was needed was a new tire, but they put it at the end of the line because they thought I had left and was coming to pick it up.

After another 45 minutes (~2.5 hours total), they initially told me that there would be no discount since they already accepted the coupon (which they said they would anyways). To be fair, they did eventually reduce the price and give me a coupon for a free oil change (which I'm weary to redeem), but I had to fight tooth and nail for them after they seriously screwed up. Would not recommend.

1
★☆☆☆☆

My car needed new front tires and alignment. I checked on the price over the phone, and was told that a coupon I found online (for 20% off, or something along those lines) would be good for the alignment work. When I got there, first I was told that they wouldn't accept the coupon and that the guy on the phone was wrong. I had to argue for a bit to make sure they would accept it. After telling them that I would wait for my car, I went to the waiting room and waited. And waited. Not hearing anything, I went out to check and the alignment had been done, all that was needed was a new tire, but they put it at the end of the line because they thought I had left and was coming to pick it up.

After another 45 minutes (~2.5 hours total), they initially told me that there would be no discount since they already accepted the coupon (which they said they would anyways). To be fair, they did eventually reduce the price and give me a coupon for a free oil change (which I'm weary to redeem), but I had to fight tooth and nail for them after they seriously screwed up. Would not recommend.

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I brought tires here. I spend almost 600 dollars on Michelin tires. First time I went in it was great. I brought a warranty with the tires lifetime balance and rotation. The first time I took the car in the balancing was HORRIBLE. I

3
★★★★★

I brought tires here. I spend almost 600 dollars on Michelin tires. First time I went in it was great. I brought a warranty with the tires lifetime balance and rotation. The first time I took the car in the balancing was HORRIBLE. I

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I had brake pads replaced on 2 vehicles. I was recommended ceramic would be better. Both had to be replaced in under a year. Let Merchants pick the day of service. Did not hear from them all morning. Called at 1:30pm. They said your next.

3
★★★★★

I had brake pads replaced on 2 vehicles. I was recommended ceramic would be better. Both had to be replaced in under a year. Let Merchants pick the day of service. Did not hear from them all morning. Called at 1:30pm. They said your next.

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This is a good tire/general repair shop. I have had new tires, tire repair, state inspections, oil changes, A/C repair, and a CV-joint replaced here. Prices are competitive. CV was lower than I was quoted or expected. All jobs done fine.

3
★★★★★

This is a good tire/general repair shop. I have had new tires, tire repair, state inspections, oil changes, A/C repair, and a CV-joint replaced here. Prices are competitive. CV was lower than I was quoted or expected. All jobs done fine.

Pros: Same day service, Friendly, Accurate estimates

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