Shah & Catchings Family Prc

★☆☆☆☆
  • 600 New Waverly Pl # 205

    Cary, NC 27518

    Map & Directions
  • 919-468-6820

About Shah & Catchings Family Prc

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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We took our son to see Dr. Catchings, and she was very helpful. We truly appreciated the time she took with helping him. My wife had also seen Ms. Vinzani (nurse practitioner), and she was also very helpful, including perscribing some needed medication.

Vinzani left the practice, and it's been nothing but problems since then. Insurance is not covering the perscribed medication, and they (Aetna) say it is because of the way a questionaire was answered by Dr. Schmidt (who had never seen my wife). Statements made by her to our insurance company were completely false. We called Dr. Schmidt and never got a response. My wife went to see Ms. Wilkins (after Vinzani left), but she was not very helpful. My wife then made an appointment with Dr. Schmidt. Dr. Schmidt would not even listen to my wife's issues with insurance or discuss her original health issues. Dr Schmidt's repeated statements to my wife were "you just need to get over it" and "I think you need to find another practice". She also kept repeating the fact that she owns this practice and makes the decisions.

It's hard to go into all the details, but it was overall a terrible experience, and I will definitely not let my children or my wife go back to Schmidt and Catchings. I've given up on getting their help with insurance, and it's worth the lost money to avoid the emotional turmoil of having to even speak to Dr. Schmidt again.

There's plenty of good doctors out there -- I would definitely avoid this one

0
★☆☆☆☆

We took our son to see Dr. Catchings, and she was very helpful. We truly appreciated the time she took with helping him. My wife had also seen Ms. Vinzani (nurse practitioner), and she was also very helpful, including perscribing some needed medication.

Vinzani left the practice, and it's been nothing but problems since then. Insurance is not covering the perscribed medication, and they (Aetna) say it is because of the way a questionaire was answered by Dr. Schmidt (who had never seen my wife). Statements made by her to our insurance company were completely false. We called Dr. Schmidt and never got a response. My wife went to see Ms. Wilkins (after Vinzani left), but she was not very helpful. My wife then made an appointment with Dr. Schmidt. Dr. Schmidt would not even listen to my wife's issues with insurance or discuss her original health issues. Dr Schmidt's repeated statements to my wife were "you just need to get over it" and "I think you need to find another practice". She also kept repeating the fact that she owns this practice and makes the decisions.

It's hard to go into all the details, but it was overall a terrible experience, and I will definitely not let my children or my wife go back to Schmidt and Catchings. I've given up on getting their help with insurance, and it's worth the lost money to avoid the emotional turmoil of having to even speak to Dr. Schmidt again.

There's plenty of good doctors out there -- I would definitely avoid this one

Pros: Dr. Catchings - great doctor

Cons: Dr. Schmidt - cold and unprofessional

 

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