Avalon Lifestyle Nail Salon

★★★☆☆
35.152 -80.8278
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704-365-7771

4400 Sharon Rd

Charlotte, NC

28211

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About Avalon Lifestyle Nail Salon

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Details
Hours
10:00am - 9:00pm

Personal Services

Personal Services
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Reviews 1 - 23 of 23.
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I believe that customer service should be the main thing for any type of business and. I was very disappointed with this plqce. The staff it's just not friendly including the supervisor . They only know how to kiss I have assess so if you don't have the wealthy look don't go there. I travel a lot around the Charlotte I don't seem to any worse place to get your nails done. I try to make conversation with the ladies in there and not only they made fun of myself as a person but they also made fun of my accent which was kind of ironic specially since they seem to not even speak English well anyways nor understand it. To make things worse the lady that assisted me cut my skin when she was doing my pedicure. my recommendation... JUST DON'T GO THERE

1
★☆☆☆☆

I believe that customer service should be the main thing for any type of business and. I was very disappointed with this plqce. The staff it's just not friendly including the supervisor . They only know how to kiss I have assess so if you don't have the wealthy look don't go there. I travel a lot around the Charlotte I don't seem to any worse place to get your nails done. I try to make conversation with the ladies in there and not only they made fun of myself as a person but they also made fun of my accent which was kind of ironic specially since they seem to not even speak English well anyways nor understand it. To make things worse the lady that assisted me cut my skin when she was doing my pedicure. my recommendation... JUST DON'T GO THERE

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This is my third time at Avalon. The first time Mimi did my pedi and she was awesome. The second time, it was another lady and she did ok. Today, I called to see if Mimi was available and I was told she was on vacation but "everybody does a good job here". Ok, so I got off from work a little early to make it to the shop because this is my birthday weekend.
A young Asian lady came over and I told her that I wanted my toe nails a little shorter. She started cutting with the clippers and I told her a little bit more and to file them a little bit. She ended up filing my big toe slanted. One side was shorter than the other and I pointed it out to her so she decided to "fix" them but cutting them down even shorter. At this point, I could see the skin and it looked awful. I was becoming anxious, the rest of the toes were the same and then she started on the next foot and did almost as bad.
So, I called the man that was not wearing a uniform and told him that my toe nails were cut too short and I was not happy. He spoke to the technician in another language and walked away. The tech kept doing my toes. I really enjoy getting my pedis on a regular basis so I know how it's supposed to be done.

Next, another Asian man came over and I told him the situation and he said that if they cut my toe nails any shorter it would make me bleed and I explained to him that i wanted them shorter but not that short. He misunderstood or was told something else by the tech. He started talking to the tech in their language and I asked her to speak English because I couldn't understand.
This man was aggressive he was talking loud from the beginning. I just couldn't believe it. I asked him to stop yelling as I was explaining that my nails were longer and I wanted them shorter but not that short. He accused me of not wanting to pay. He kept yelling at me but i couldn't understand so I decided to leave as I'm getting my purse, he decides to lift the arm forcefully like he was throwing it and tells me to leave because he's going to call the cops. At this point, I'm completely shocked and I asked him to stop yelling at me. I was not yelling at him. I was putting on my socks and he was screaming in front of customers.
Not one time, did I raise my voice at this man. Not one time was I aggressive to this man or anyone there. He was going off on me accusing of not wanting to pay. He pulled out a pocket full of money and I told him that money was not an issue as long as they gave me good service.
He was very aggressive towards me like he was a ticking bomb. I told him that I was going to make a complain and make sure that I would tell people about his business. I'm going to the mall tomorrow to fill out a complaint form. I think that no one should be treated this way with such disrespect and aggression. I will never go back there and I will make it a mission to tell every one I know not to use their services.

1
★☆☆☆☆

This is my third time at Avalon. The first time Mimi did my pedi and she was awesome. The second time, it was another lady and she did ok. Today, I called to see if Mimi was available and I was told she was on vacation but "everybody does a good job here". Ok, so I got off from work a little early to make it to the shop because this is my birthday weekend.
A young Asian lady came over and I told her that I wanted my toe nails a little shorter. She started cutting with the clippers and I told her a little bit more and to file them a little bit. She ended up filing my big toe slanted. One side was shorter than the other and I pointed it out to her so she decided to "fix" them but cutting them down even shorter. At this point, I could see the skin and it looked awful. I was becoming anxious, the rest of the toes were the same and then she started on the next foot and did almost as bad.
So, I called the man that was not wearing a uniform and told him that my toe nails were cut too short and I was not happy. He spoke to the technician in another language and walked away. The tech kept doing my toes. I really enjoy getting my pedis on a regular basis so I know how it's supposed to be done.

Next, another Asian man came over and I told him the situation and he said that if they cut my toe nails any shorter it would make me bleed and I explained to him that i wanted them shorter but not that short. He misunderstood or was told something else by the tech. He started talking to the tech in their language and I asked her to speak English because I couldn't understand.
This man was aggressive he was talking loud from the beginning. I just couldn't believe it. I asked him to stop yelling as I was explaining that my nails were longer and I wanted them shorter but not that short. He accused me of not wanting to pay. He kept yelling at me but i couldn't understand so I decided to leave as I'm getting my purse, he decides to lift the arm forcefully like he was throwing it and tells me to leave because he's going to call the cops. At this point, I'm completely shocked and I asked him to stop yelling at me. I was not yelling at him. I was putting on my socks and he was screaming in front of customers.
Not one time, did I raise my voice at this man. Not one time was I aggressive to this man or anyone there. He was going off on me accusing of not wanting to pay. He pulled out a pocket full of money and I told him that money was not an issue as long as they gave me good service.
He was very aggressive towards me like he was a ticking bomb. I told him that I was going to make a complain and make sure that I would tell people about his business. I'm going to the mall tomorrow to fill out a complaint form. I think that no one should be treated this way with such disrespect and aggression. I will never go back there and I will make it a mission to tell every one I know not to use their services.

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This was the worst place EVER. They've destroyed my nails and refused to re-do them because I did not know the lady's name!!! However, she could not speak correct english so it was complicated trying to understand her (Asian) ebonics. I had to speak with a teenager just to understand what the manager was saying. When attending my (usual) MALL "Southpark" I expect the best, including a PROFESSIONAL nail tech with proper english skills. Nonetheless, if you are looking for the best visit somewhere else.

1
★☆☆☆☆

This was the worst place EVER. They've destroyed my nails and refused to re-do them because I did not know the lady's name!!! However, she could not speak correct english so it was complicated trying to understand her (Asian) ebonics. I had to speak with a teenager just to understand what the manager was saying. When attending my (usual) MALL "Southpark" I expect the best, including a PROFESSIONAL nail tech with proper english skills. Nonetheless, if you are looking for the best visit somewhere else.

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WARNING!!!! If you have an idea of what you want for a manicure... do NOT go here. If you would be paranoid by your manicurist pointing and laughing at you while talking in a foreign language... DO NOT GO HERE!!!

IF YOU ARE GETTING MARRIED AND WANT A FRENCH MANICURE FOR YOUR BIG DAY AND EXPECT TO GET WHAT YOU ASK FOR DO NOT GO HERE!!!

This was BY FAR the WORST experience I have ever had at a nail salon in my life, and here's why:

My best friend was getting married, let's just call her Tracy. She and I went to this salon to get our nails done. Tracy asked for a French manicure. First, Tracy's technician started to cut her nails with out asking, and Tracy had been trying to grow them out, so she asked this woman not to. The woman (and I am not kidding) would not hear of it and cut her nails anyways. I can promise you there was no language barrier. The woman actually said "No, I cut"

Then, she started pointing at my friends face and laughing while talking in another language. I could notice Tracy about to tear up, so when I asked what the problem was, the lady said "You need eyebrows waxed." Uh, no, but thanks for making her self conscious about it.

From then on, it only got worse, but I'll to cut to the worst part. We had both asked for a french manicure. After we paid for our services, I was getting the polish on and Tracy looked over at my nails and said "How come yours look so different than mine?" I looked at Tracy's to see the technician had painted a HOT PINK top coat on Tracy's nails. Since only three nails had been painted with this hideous polish, Tracy asked if she can have my top coat. The lady said "I'm sorry, too late." and continued to polish the rest of her nails with the awful color. Naturally, it's Tracy's big day tomorrow, so at this point, we decided to make a little more of a fuss and asked to have the polish changed. After she was done with the entire hand while we begged for the nice pale pink top coat, she agreed to "fix" it which included painting over the hot pink with the pale pink, which clearly did nothing. Tracy pleaded one more time to please fix it and the woman said "Sorry, it's already done."

WHAT?!?!

We held our ground and asked for what we felt as though our payment of services entitled us to... satisfaction. We asked her to remove the hot pink top coat and cover it with the pale pink. The technician GOT UP AND LEFT!!! Not joking. Another technician had to finish her nails!!!

After all this, we asked for the tip back... just the tip... because the girl certainly did not deserve to receive one. After even speaking to the manager, we were not given any refund on the tip, much less an apology!!!

At the end, Tracy walked out in tears and $30 short for an awful experience that should have been a relaxing one before her big day.

THIS PLACE WAS AWFUL!!! (can you tell I hate this place? Ha!)

1
★☆☆☆☆

WARNING!!!! If you have an idea of what you want for a manicure... do NOT go here. If you would be paranoid by your manicurist pointing and laughing at you while talking in a foreign language... DO NOT GO HERE!!!

IF YOU ARE GETTING MARRIED AND WANT A FRENCH MANICURE FOR YOUR BIG DAY AND EXPECT TO GET WHAT YOU ASK FOR DO NOT GO HERE!!!

This was BY FAR the WORST experience I have ever had at a nail salon in my life, and here's why:

My best friend was getting married, let's just call her Tracy. She and I went to this salon to get our nails done. Tracy asked for a French manicure. First, Tracy's technician started to cut her nails with out asking, and Tracy had been trying to grow them out, so she asked this woman not to. The woman (and I am not kidding) would not hear of it and cut her nails anyways. I can promise you there was no language barrier. The woman actually said "No, I cut"

Then, she started pointing at my friends face and laughing while talking in another language. I could notice Tracy about to tear up, so when I asked what the problem was, the lady said "You need eyebrows waxed." Uh, no, but thanks for making her self conscious about it.

From then on, it only got worse, but I'll to cut to the worst part. We had both asked for a french manicure. After we paid for our services, I was getting the polish on and Tracy looked over at my nails and said "How come yours look so different than mine?" I looked at Tracy's to see the technician had painted a HOT PINK top coat on Tracy's nails. Since only three nails had been painted with this hideous polish, Tracy asked if she can have my top coat. The lady said "I'm sorry, too late." and continued to polish the rest of her nails with the awful color. Naturally, it's Tracy's big day tomorrow, so at this point, we decided to make a little more of a fuss and asked to have the polish changed. After she was done with the entire hand while we begged for the nice pale pink top coat, she agreed to "fix" it which included painting over the hot pink with the pale pink, which clearly did nothing. Tracy pleaded one more time to please fix it and the woman said "Sorry, it's already done."

WHAT?!?!

We held our ground and asked for what we felt as though our payment of services entitled us to... satisfaction. We asked her to remove the hot pink top coat and cover it with the pale pink. The technician GOT UP AND LEFT!!! Not joking. Another technician had to finish her nails!!!

After all this, we asked for the tip back... just the tip... because the girl certainly did not deserve to receive one. After even speaking to the manager, we were not given any refund on the tip, much less an apology!!!

At the end, Tracy walked out in tears and $30 short for an awful experience that should have been a relaxing one before her big day.

THIS PLACE WAS AWFUL!!! (can you tell I hate this place? Ha!)

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From what I have experience, the Avalon nail salon in side south park mall is the best in the surrounding area. Employees are nice and service is top notch with products such as OPI and Essie. You can tell they only use the best. Their customer consist of everyday shoppers to football and basketball players. Very relaxing and great quility work. Highly recommended.

5
★★★★★

From what I have experience, the Avalon nail salon in side south park mall is the best in the surrounding area. Employees are nice and service is top notch with products such as OPI and Essie. You can tell they only use the best. Their customer consist of everyday shoppers to football and basketball players. Very relaxing and great quility work. Highly recommended.

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Its the worst experience : I took my girlfriend here as a special treat. They were not really friendly but seemed slightly disorganized. Ladies who specialized in one thing were doing other jobs (for example, the lady who was assigned to her to do nails said she normally did the waxing). The pricing is expensive but they didnt use high end products. My girlfriend mentioned to me the lady who did her manicure pedicure did her best to conceal the fact she was using a cheap Walgreen product, going as far to hid its label and claim it was a "special product" when my girlfriend asked what it was. I would recommend against spa and pay the extra bucks for a better spa and experience. I felt that they turned my nice gift into a very bad experience.

1
★☆☆☆☆

Its the worst experience : I took my girlfriend here as a special treat. They were not really friendly but seemed slightly disorganized. Ladies who specialized in one thing were doing other jobs (for example, the lady who was assigned to her to do nails said she normally did the waxing). The pricing is expensive but they didnt use high end products. My girlfriend mentioned to me the lady who did her manicure pedicure did her best to conceal the fact she was using a cheap Walgreen product, going as far to hid its label and claim it was a "special product" when my girlfriend asked what it was. I would recommend against spa and pay the extra bucks for a better spa and experience. I felt that they turned my nice gift into a very bad experience.

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Good salon - but not great. I had an appointment and when I arrived, they had no record of it. After spending several minutes with them going back and forth, they finally took me. I can understand making me wait if they were busy - they weren't. I was frustrated at the experience but my nails did come out good.

3
★★★☆☆

Good salon - but not great. I had an appointment and when I arrived, they had no record of it. After spending several minutes with them going back and forth, they finally took me. I can understand making me wait if they were busy - they weren't. I was frustrated at the experience but my nails did come out good.

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Latest reviews from Citysearch.

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This was the worst place EVER. They've destroyed my nails and refused to re-do them because I did not know the lady's name!!! However, she could not speak correct english so it was complicated trying to understand her (Asian) ebonics. I

6
★★★★★

This was the worst place EVER. They've destroyed my nails and refused to re-do them because I did not know the lady's name!!! However, she could not speak correct english so it was complicated trying to understand her (Asian) ebonics. I

.

My experience here was horrible. And unlike most of the post I have read here I am speaking from my perspective on behalf of another customer that must have been completely embarrassed and humiliated in front of her children. The owner is

6
★★★★★

My experience here was horrible. And unlike most of the post I have read here I am speaking from my perspective on behalf of another customer that must have been completely embarrassed and humiliated in front of her children. The owner is

.

Hey Rachel123, the salon your judging is the Avalon Lifestyle Nails Salon in the SOUTHPARK MALL! And they have all A in their salon Inspection, so i think that your mistaken this salon with some other salon, and also there is no guy name

6
★★★★★

Hey Rachel123, the salon your judging is the Avalon Lifestyle Nails Salon in the SOUTHPARK MALL! And they have all A in their salon Inspection, so i think that your mistaken this salon with some other salon, and also there is no guy name

.

I'm new in town and needed a fill (acrylics). I generally trust the user ratings on yelp and Nail Service sounded pretty good and I had walked by there before and thought it looked like a nice place. I didn't make an appointment, but I

6
★★★★★

I'm new in town and needed a fill (acrylics). I generally trust the user ratings on yelp and Nail Service sounded pretty good and I had walked by there before and thought it looked like a nice place. I didn't make an appointment, but I

.

great salon, awesome service. A must try experience. For anyone that wants a great nail experience.

5
★★★★★

great salon, awesome service. A must try experience. For anyone that wants a great nail experience.

.

Anyone who says this is a good nail place has not been to anything near a great nail place.

I was staying around the corner and I needed a quick manicure so saw it and went in.

The manicurist had cuts all over her hands which was the first thing that irked me out.

Then, all the tools they were using were just in a box. NOT in a clean package or even in barbicide or similar. She sprayed some disinfectant on the tool before she did my cuticles but that's it.
The wooden stick that they use to clean out under your nails was USED!

My nails chipped the day after I got it and the skin under my cuticles started peeling off. I have never had this happen before and was absolutely disgusted.

Go anywhere else and I guarantee you a better experience. You can't get worse than this.

1
★☆☆☆☆

Anyone who says this is a good nail place has not been to anything near a great nail place.

I was staying around the corner and I needed a quick manicure so saw it and went in.

The manicurist had cuts all over her hands which was the first thing that irked me out.

Then, all the tools they were using were just in a box. NOT in a clean package or even in barbicide or similar. She sprayed some disinfectant on the tool before she did my cuticles but that's it.
The wooden stick that they use to clean out under your nails was USED!

My nails chipped the day after I got it and the skin under my cuticles started peeling off. I have never had this happen before and was absolutely disgusted.

Go anywhere else and I guarantee you a better experience. You can't get worse than this.

Pros: location...in the mall

Cons: everything

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Possibly the worst Nail experience I've ever had.
Firstly, the woman file most of my nails that she wasn't supposed to, and didn't have the right tools to do anything. She only had a pair of cuticle nipper. No clipper, no oil, no nothing! she was so unprepared
She didn't clean under my nail either.
Don't go there- you'll regret it.
I had to spend $50 dollars getting it fixed that day somewhere else.
I walked out of there unsatisfied !

1
★☆☆☆☆

Possibly the worst Nail experience I've ever had.
Firstly, the woman file most of my nails that she wasn't supposed to, and didn't have the right tools to do anything. She only had a pair of cuticle nipper. No clipper, no oil, no nothing! she was so unprepared
She didn't clean under my nail either.
Don't go there- you'll regret it.
I had to spend $50 dollars getting it fixed that day somewhere else.
I walked out of there unsatisfied !

Pros: nothing..in the mall

Cons: everthing..this place is a waste of time and money

.

i've been cut so many times by the women at avalon nails i got a hepitatis b shot...

seriously, unless you're up-to-date on this vaccine, don't bother going here... they cut, badly, frequenltly and the odds in a mani-pedi combo are so high that unless you are extremely thick skinned or have never had a manicure or a pedicure, you're going to get cut...

the owner of this establishment..is suppose to be in business for 20 years but when i ask him what kind of sterilization he did not seem to know what i was talking about..when i complain they gave me a lousy bandaid???and still made me pay for my service but belive me, vaccine or pick a new joint...

1
★☆☆☆☆

i've been cut so many times by the women at avalon nails i got a hepitatis b shot...

seriously, unless you're up-to-date on this vaccine, don't bother going here... they cut, badly, frequenltly and the odds in a mani-pedi combo are so high that unless you are extremely thick skinned or have never had a manicure or a pedicure, you're going to get cut...

the owner of this establishment..is suppose to be in business for 20 years but when i ask him what kind of sterilization he did not seem to know what i was talking about..when i complain they gave me a lousy bandaid???and still made me pay for my service but belive me, vaccine or pick a new joint...

Pros: location in the mall

Cons: the place is filthy...dirty..horrible service..

.

overrated!: you can get the same manicure and pedicure anywhere else.. dont ask for anything special they simply dont get it...

1
★☆☆☆☆

overrated!: you can get the same manicure and pedicure anywhere else.. dont ask for anything special they simply dont get it...

Pros: NONE

Cons: everything

.

Not really impressed with this place, went to have my brows done and the comb they used on my brows had most of the teeth missing! It's hard to find a place that knows what they are doing, it seems that nail places have popped up all over and this one isn't worth the effort.

1
★☆☆☆☆

Not really impressed with this place, went to have my brows done and the comb they used on my brows had most of the teeth missing! It's hard to find a place that knows what they are doing, it seems that nail places have popped up all over and this one isn't worth the effort.

Pros: location

Cons: service...

.

I have been going here for about 5 years, ever since it opened, and I have no problems what so ever. Everyone there is very friendly and the service is top notch. The products are ALL made by OPI. The owner of the salon have been in the nail business for 17 years and has owned over 20 salons. I trust this salon 100%. If you are looking for a place to get you nails done then this is the place. Great mani and pedicures. Wonderful massages.
Highly Recommended.

5
★★★★★

I have been going here for about 5 years, ever since it opened, and I have no problems what so ever. Everyone there is very friendly and the service is top notch. The products are ALL made by OPI. The owner of the salon have been in the nail business for 17 years and has owned over 20 salons. I trust this salon 100%. If you are looking for a place to get you nails done then this is the place. Great mani and pedicures. Wonderful massages.
Highly Recommended.

Pros: Quality Service, Location, Price, Employees

Cons: None

.

I went in for a quick manicure during a business trip and was practically yelled at by an awful manicurist who said her name was Mina.
I will say that there were other nail techs in the place who seemed to be more sane, but Mina grew furious at me because I wanted to look at my nails after she cut them. For some reason this made her really angry.
When she got to the stage of putting on the cuticle oil she completely missed entire fingers and when i asked her to do them she said "You want to do it yourself?"
She did the same thing with the lotion, putting lotion on only two fingers instead of all five. When I asked her to complete the job, I got attitude again. Then she squirted lotion on my other hand, leaned back, crossed her arms and said "Do it yourself."
So I did and I said I was leaving. She pulled over another manicurist who was equally rude and crazy to yell at me some more. Then they said if I didn't pay full price for my incomplete manicure they would call security.
If oyu have no choice but to go here, at least steer clear of a young mean-looking girl named Mina. She is the worst.
You go to nail salons to relax and make your hands look nice. You will not be relaxed at this place with crazy Mina yelling at you. Steer clear.

1
★☆☆☆☆

I went in for a quick manicure during a business trip and was practically yelled at by an awful manicurist who said her name was Mina.
I will say that there were other nail techs in the place who seemed to be more sane, but Mina grew furious at me because I wanted to look at my nails after she cut them. For some reason this made her really angry.
When she got to the stage of putting on the cuticle oil she completely missed entire fingers and when i asked her to do them she said "You want to do it yourself?"
She did the same thing with the lotion, putting lotion on only two fingers instead of all five. When I asked her to complete the job, I got attitude again. Then she squirted lotion on my other hand, leaned back, crossed her arms and said "Do it yourself."
So I did and I said I was leaving. She pulled over another manicurist who was equally rude and crazy to yell at me some more. Then they said if I didn't pay full price for my incomplete manicure they would call security.
If oyu have no choice but to go here, at least steer clear of a young mean-looking girl named Mina. She is the worst.
You go to nail salons to relax and make your hands look nice. You will not be relaxed at this place with crazy Mina yelling at you. Steer clear.

Pros: they have lots of colors?

Cons: the staff is horrendously rude

.

I have been using this nail salon for over 2 years off and on. They usually do a really great job. But, the last 2 months that I have been going there, it has been less than perfect. In the beginning of my bad experiences, I just said, maybe the girl was new, and kept going back. Now, I highly recommend that no one go there. They raise their prices because it is Southpark Mall. But, the main reason I will not go is: the last time I went for a full set, I asked for pink and white, got charged for it, but instead got white acrylic tips. It was so painful. All of my fingers were bleeding from her cutting me and when I asked her to stop, she kept going. I was crying it was hurting me so badly, and she still kept going. At the end, when they use the "pointy" drill under the nails, she didnt do that, so where the glue is under the nails, there are things getting caught and it looks dirty. After two days, three nails broke, and so I went back for them to fix. I have had nails on for over 10 years, they dont just "break." This same girl, did it again, could see how upset I was, and still charged me, and hurt me again. Please do not go to this nail salon. They will hurt you. Also, dont get a eyebrow wax either. Your eyes will get red and break out and they the girl doing it to you will laugh at you.

1
★☆☆☆☆

I have been using this nail salon for over 2 years off and on. They usually do a really great job. But, the last 2 months that I have been going there, it has been less than perfect. In the beginning of my bad experiences, I just said, maybe the girl was new, and kept going back. Now, I highly recommend that no one go there. They raise their prices because it is Southpark Mall. But, the main reason I will not go is: the last time I went for a full set, I asked for pink and white, got charged for it, but instead got white acrylic tips. It was so painful. All of my fingers were bleeding from her cutting me and when I asked her to stop, she kept going. I was crying it was hurting me so badly, and she still kept going. At the end, when they use the "pointy" drill under the nails, she didnt do that, so where the glue is under the nails, there are things getting caught and it looks dirty. After two days, three nails broke, and so I went back for them to fix. I have had nails on for over 10 years, they dont just "break." This same girl, did it again, could see how upset I was, and still charged me, and hurt me again. Please do not go to this nail salon. They will hurt you. Also, dont get a eyebrow wax either. Your eyes will get red and break out and they the girl doing it to you will laugh at you.

Pros: At Southpark Mall

Cons: Painful, Price, Staff talking about you, staff laughing at you.

.

Not the greatest manicure experience I've ever had, especially since it only lasted for about 2 days before I had to fix it. The technician that did my manicure barely spoke to me and appeared to be in a huge hurry the entire time she was working, to the point of making the whole experience rather painful and not very relaxing. I probably won't go back there again. The rest of the employees seemed to be in less of a rush and more accommodating to their clients. Maybe someone else will have better luck than I did.

3
★★★☆☆

Not the greatest manicure experience I've ever had, especially since it only lasted for about 2 days before I had to fix it. The technician that did my manicure barely spoke to me and appeared to be in a huge hurry the entire time she was working, to the point of making the whole experience rather painful and not very relaxing. I probably won't go back there again. The rest of the employees seemed to be in less of a rush and more accommodating to their clients. Maybe someone else will have better luck than I did.

Pros: Southpark mall location, walk-ins welcome

Cons: Rushed staff

.

I am sorry Candes, I have to disagree, if this is the salon and salon owner that has another store in Gastonia, yuo are sadly mistaken. You must have been rough and picked at your nails. Everything form this salon is top quality. From the services to the products. I am ALWAYS please when I leave the salon. Their staff is knowledgable and customer service is SUPERB!! I am gonna have to say that that one was on you, Everyone in Gastonia loves Avalon and everyone recommends it to their friends and family. You probably could have gone back after the trip and they might have fixed it for free. I might also want to mention that if you swam in a chlorinated pool that that is why you had the problem you had. Chlorine eats at nails... of all kinds. It is like placing them in acetone and expecting them not to get messed up. It is customary to keep them out of that stuff for 48- 72 hours. ANYWAY, back to the salon. I love this place and HIGHLY recommend it to anyone who wants top notch service!!!

5
★★★★★

I am sorry Candes, I have to disagree, if this is the salon and salon owner that has another store in Gastonia, yuo are sadly mistaken. You must have been rough and picked at your nails. Everything form this salon is top quality. From the services to the products. I am ALWAYS please when I leave the salon. Their staff is knowledgable and customer service is SUPERB!! I am gonna have to say that that one was on you, Everyone in Gastonia loves Avalon and everyone recommends it to their friends and family. You probably could have gone back after the trip and they might have fixed it for free. I might also want to mention that if you swam in a chlorinated pool that that is why you had the problem you had. Chlorine eats at nails... of all kinds. It is like placing them in acetone and expecting them not to get messed up. It is customary to keep them out of that stuff for 48- 72 hours. ANYWAY, back to the salon. I love this place and HIGHLY recommend it to anyone who wants top notch service!!!

Pros: Service, knowledgable staff, quality products, clean salon, enjoyable atmosphere, I vote best all around

Cons: some of the customers..

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I don't usually complain, but I feel like this business may be using cheap products or lying about what they are actually using and doing as a service. I could care less about the fact they do not really want to communicate with you, or are more than likely talking about you in some Asian language which they know you don't understand, but I do care about paying for a service that is to result in a adequate, quality job, especially when it being done on my body. Compared to numerous other nail salons/spas I have been to, this one doesn't even compare to the second worse. It is actually THAT bad....

I went to this nail salon because it was located in the mall and I was running errands and short on time since I was leaving for vacation the next day. I paid over $50 for the solar nail set as I was told they would not turn yellow in the sun, look the most natural and was assured they would not pull up on the sides as acrylics often do. Well this was my primary concern and turned out to be the biggest problem.

On day two, the nails lifted on the bottom edges, and some even on the sides and up to the top of the white part of the french tip. I had stressed to the technician this was my worry with fake nails in general and this option she said 'would never do that, not solar quality nails..." Well they looked not only worse than acrylics, but cheaper. Within days, they were a mess and the quality could be equated to some do-it-yourself Lee Press On Nails from Walmart. At this point, that would have been not only better asthetically but less frustrating than handing over $50 for nothing. And to be on vacation only added to the anger, especially being that you can see the nail quality in a few pictures even. I had to constantly apply lotion to my hands in hope it would fill the spacing!

That said, please beware if you are planning on going to this salon and keep in mind that for special occasions this may really turn out to be a disappointing and horrible choice.

1
★☆☆☆☆

I don't usually complain, but I feel like this business may be using cheap products or lying about what they are actually using and doing as a service. I could care less about the fact they do not really want to communicate with you, or are more than likely talking about you in some Asian language which they know you don't understand, but I do care about paying for a service that is to result in a adequate, quality job, especially when it being done on my body. Compared to numerous other nail salons/spas I have been to, this one doesn't even compare to the second worse. It is actually THAT bad....

I went to this nail salon because it was located in the mall and I was running errands and short on time since I was leaving for vacation the next day. I paid over $50 for the solar nail set as I was told they would not turn yellow in the sun, look the most natural and was assured they would not pull up on the sides as acrylics often do. Well this was my primary concern and turned out to be the biggest problem.

On day two, the nails lifted on the bottom edges, and some even on the sides and up to the top of the white part of the french tip. I had stressed to the technician this was my worry with fake nails in general and this option she said 'would never do that, not solar quality nails..." Well they looked not only worse than acrylics, but cheaper. Within days, they were a mess and the quality could be equated to some do-it-yourself Lee Press On Nails from Walmart. At this point, that would have been not only better asthetically but less frustrating than handing over $50 for nothing. And to be on vacation only added to the anger, especially being that you can see the nail quality in a few pictures even. I had to constantly apply lotion to my hands in hope it would fill the spacing!

That said, please beware if you are planning on going to this salon and keep in mind that for special occasions this may really turn out to be a disappointing and horrible choice.

Pros: location

Cons: don't know quality or brand of products other than polish- pushed, rushed and inadequate service if they even start to get crowded- quality

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