Capital Cellular

★☆☆☆☆

About Capital Cellular

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  • Cell Phone Service Providers

Communications & Utilities

Communications & Utilities
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I bought a 20 dollar cover for my phone, which the person who works there put on. I got my phone and went to lunch with my friends. During lunch we noticed there was a hairline crack in the cover. I immediately took it back after lunch. Not only did they refuse to replace, the clerk was so concerned with telling the "owner" that there was nothing wrong with the cover that she was completely rude. I mentioned to the owner that I was going to contact the BBB and Sprint and tell them that this company should not be an authorized sprint dealer she started screaming and shouting she was going to call the police. I really feel she might be unstable and her name is Julie Wamock, or so she said. She said she was the owner, but I don't believe anyone could own a company and completely disregard common customer service in the way she did.

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★☆☆☆☆

I bought a 20 dollar cover for my phone, which the person who works there put on. I got my phone and went to lunch with my friends. During lunch we noticed there was a hairline crack in the cover. I immediately took it back after lunch. Not only did they refuse to replace, the clerk was so concerned with telling the "owner" that there was nothing wrong with the cover that she was completely rude. I mentioned to the owner that I was going to contact the BBB and Sprint and tell them that this company should not be an authorized sprint dealer she started screaming and shouting she was going to call the police. I really feel she might be unstable and her name is Julie Wamock, or so she said. She said she was the owner, but I don't believe anyone could own a company and completely disregard common customer service in the way she did.

Cons: Believe they are crooks

 

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