Brio Tuscan Grille

★★★☆☆
  • 4720 Piedmont Row Dr # 150

    Charlotte, NC 28210

    Map & Directions
  • 704-571-4214

About Brio Tuscan Grille

Hours
Mon. - Thu., Sun. 11am - 10pm;Fri. - Sat. 11am - 11pm

Food

Food
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.

I used to come here monthly at least and last time I was treated terribly by their Valet terrible service! ! Oh my G*** they indeed ruined my whole evening! !
Last time ever in there !! And manager tried to show he cared but it was obvious he didn't! !!

All I would expect at this price point is respect and professionality which was absolutely not the case! !

Very sad I even used to go there!!
They just don't care about there customers!!

1
★☆☆☆☆

I used to come here monthly at least and last time I was treated terribly by their Valet terrible service! ! Oh my G*** they indeed ruined my whole evening! !
Last time ever in there !! And manager tried to show he cared but it was obvious he didn't! !!

All I would expect at this price point is respect and professionality which was absolutely not the case! !

Very sad I even used to go there!!
They just don't care about there customers!!

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Went to lunch today with my Mom and wife and 4 week old baby. Pretty busy being that it was labor day but able to walk in without any wait. Food was pretty good - had the ravioli appetizer - pretty darn good - and the crispy chicken salad...also very good. Unfortunately, the service was blah blah. Very nice guy and super professional/respectful BUT was not very on his "game" - slow to get us things, forgot little extras we asked for (lemons, beer, salad dressing on side), and was always a bit awkward with us. Plus - an extra downside - had to change my baby in the bathroom and (I guess because I am a guy) there was no baby changing thingy. I know...not exactly a big deal, but, come on...this isn't the 80s (or earlier) - get up to date.

2
★★★★☆

Went to lunch today with my Mom and wife and 4 week old baby. Pretty busy being that it was labor day but able to walk in without any wait. Food was pretty good - had the ravioli appetizer - pretty darn good - and the crispy chicken salad...also very good. Unfortunately, the service was blah blah. Very nice guy and super professional/respectful BUT was not very on his "game" - slow to get us things, forgot little extras we asked for (lemons, beer, salad dressing on side), and was always a bit awkward with us. Plus - an extra downside - had to change my baby in the bathroom and (I guess because I am a guy) there was no baby changing thingy. I know...not exactly a big deal, but, come on...this isn't the 80s (or earlier) - get up to date.

.

very good food and service very good decor. worth the wait

2
★★★★★

very good food and service very good decor. worth the wait

 

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